Walgreens

This review is for this location as well as the one on Captiol! Wish I could give zero stars!
Wanted a photo printed on a poster board and the boy at the Capitol location (Rene) was helping me and didn’t know a thing about pictures or how to operate the computers! After a whole hour of figuing out the computers and me placing my order he calls me to tell me they ‘ran out’ of poster boards! So dissatisfied.
So i go to the Story/​King location, and the girls who work there are so rude! The lady (Laura) I believe her name is was so rude to me and her attitude was noticed by others waiting for photo assistance. After I placed my order and they were so backed up it took over 5 hours! Before I go back to pick up my print, I call to make sure it’s ready before I head over. When i get to the counter she tells me it still needs to be printed!!! Excuse me? So i wait of course and then she laughs and says «Oh yeah I should have mentioned the more you enlarge the more blurry it gets». Also, it wasn’t printed on the correct poster board I asked for but I was so frustrated that I took what was printed to get out! Thankfully they gave me a discount but I will not ever go back for their picture services!
Sadly you can’t teach kindness or common sense with customer service, it comes naturally. These workers need to be trained how to give quality service!

It was so slow in there, no people only me and my boyfriend and my bf went to ask the cashier for help in the cosmetics register because thats where they keep the item we were looking for and he didjt even come to help us he announced that we needed help in cosmetics and no one came we stood there for about 20 min and nothing all while he was still standing there in the register with no line. Horrible customer service

Terrible service, rude employees.
I didn’t know why they were so rude when we asked for assistance.

Pharmacy is super slow and kind of rude. They walk around in back of the counter like no one matters.

Francie, the cashier I mean Pharmacy Tech, did the same thing as the jerk at the other Walgreens. There’s no sign, and they give no warning when you drop off a script that you need to show ID, but at least this pharmacy only wasted 20 minutes of my life. They filled the prescription I brought them, made me wait 20 minutes, and THEN said «oh no, we need to see ID.» Well there’s no sign, and with no warning, how the hell am I supposed to know?
And this pharmacy is right in the middle of the Mexican ghetto where NO ONE has ID — so how does this work? The residents of East SJ don’t see doctors? Or would Francie make an exception for me if I looked Mexican? Seriously, this is a ridiculous policy. There are a gazillion undocumented people in this country. I leave my ID at home for 1 day, and I get hours of my life wasted because Walgreens won’t let me get the medicine my doctor prescribed without it. How do undocumented people survive here?!? Do they just go without medication? Apparently Walgreens votes Republican, but not only do they want you to somehow get ID (even if you can’t) but they will waste hours of your life while you wait for your script to be filled, and then when it’s ready you can’t have it.
Luckily, there are other places to shop.

fuck these they lag it at the pharmacy they take too long even after you drop your prescription a day ago fuck them

The wait is ALWAYS long… they lost two prescriptions out of 4 and had to get the doctor’s office to call it in!
When I call, I’ve never been able to talk to anyone without a 15 minute wait.
I have given them too many excuses in the past but getting my last prescription wrong 3 times in a row and having to wait in the drive through for 25 minutes to find out did it for me. Needless to say I’m not coming back

I’m in the parking lot of this walgreen right now. I just try to buy some medicine and those were the med that was locked in a shelve, so I asked a staff member to assist me. I needed three boxes, but there was only two in the shelve. I told the assistant that I needed three boxes, but after she gave me two, she just turned around and move on doing something else. It could’ve been she didn’t hear me correctly. So, I repeated to her the number of boxes that I actually needed. So, she said she would go to the back room and check. But then, I receive a phone call, and the security guy behind the scene just attacked me by turning up the music on the speaker and to a very weird song «nah nah nah nah nah» something, and it was very loud and was like stunning me. I believe they intentionally attacked me. Unbelievable! If it happened again, I will sue them and file a complaint to the Department of Consumer Affairs. It’s that simple!

Maybe I’m getting too lazy, but I super like how there is a drive through pharmacy at this Walgreens. It is too hot to leave my car with AC unless I have to get out. I know people scoff when I say California is really hot, but 90 degrees and up feels hot to me. I have used both the pharmacy lines, and the service has been fine. Sometimes you might have to wait awhile if there’s a lot of people in line in the store, but usually it’s not too bad.
I haven’t used the photo center here for awhile, but I used to get 8×10 and 4×6 prints here whenever I needed photos. They came out fine. Whenever I start scrap booking again, I probably will use the photo center here for prints.
This Walgreens isn’t fancy. It has the regular things that drug stores carry. I can quickly stop by, get what I need, and go.

I ordered 1 –print via photo print application on my phone and 2-​hours later it was ready to be picked up. I was impressed with the print quality… it was better than other Walgreens. If I recall correctly, it was $ 0.29/print.

some skin and bone looking maricon was giving me a dirty look like what the fuck. I came only for an aspirin. shady ass place, the rest of the clerks are ok… but there is some shady stuff going around and inside this place.

Unfriendly customer service. Don’t convey any emotions when they speak to you, and no smiles. And I was super nice to them, like I always am to people. But it sucks to not be treated with the same kindness. A smile doesn’t hurt anyone (;

Just HORRIBLE!
I ordered 2 prints online, and it says it should be ready after 4pm. I came there at 630pm and they don’t even have my name on the system. Two people said they can’t do anything, and I just have to re-​order it again. I asked for the manager and complaint. She said, there are times they don’t get the order in their system. So, what’s the point of sending me an email confirmation for my order if u guys don’t receive it?!? So, she decided to give me an additional 10% off with my discounted pictures ($ 1.74).
So she helped me and said, she won’t charge me on the 4×6 print and will only charge me with my 5×7 print. The $ 1.74 (both pictures total) is already with tax and minus 10% is $ 1.56…then told me «your total is $ 1.70» I was like huh? I thought with 10% off? then she goes plus tax… she basically charged me twice on sales tax. With all the inconvenience, she still had to do this! Booooooo! Cheaters!
Will never come back here! I know it’s just cents, but still not right for them to lie to their customers! I realized this while I was driving. I was rushing to leave the store. I should have listened with my doubt!
This store is actually not my walgreens, why did I even come here!
I didn’t even want to give them a star, coz they don’t deserve it!
DON’T COME HERE!

This Walgreens is horrible. Went to the drive thru for meds and someone came and said be right with you. Waited and waited and nothing. People kept walking by and never once at least came again to say sorry or there’s a line and there’s a wait. Horrible service.

Worst experience ever with the pharmacy staff! I will never go there again! My first prescription drop off they didn’t ask for insurance so when I came back they asked for insurance and said they had to call do it would be ready 30 mins later. I received a personal call from Walgreens stating that my medicine was ready as well as an automatic message so I went down there, 3^rd time. This time insurance still wasn’t called so I waited around about 15 mins until I received my medicine. I get home and they gave me a different brand for what my prescription was written for and they didn’t tell me. This other brand does not side well with me so I had to take it back. I called them before I went there and explained my frustration. I had to get my prescription back and go somewhere else since they don’t carry the brand that the prescription was written for. I went to CVS and they were so nice and ordered the brand for me but they couldn’t process it since the prescription is still ordered at Walgreens! Ridiculous! Walgreens didn’t get anything right!

I usually find what I need here. It’s clean and the employees are willing to help. And parking is definitely no problem.

Close to the house. Convenient for last minute things. Plus they have a redbox inside if you dont wanna wait in the cold.

I had to ask 4 different people until I was able to be let in the bathroom. Employees seemed to be more interested in doing their work rather then helping customers.
When all was said and done, who let me in the bathroom? The first employee that I had originally asked.
2 stars because the store was pretty clean and brightly lit. Other Walgreens I been to tend to be old, cramped up and nasty looking.

My go-​to walgreens, because its close to home.
Likes: Its usually clean, they have a redbox inside, and the staff is friendly. Oh, and they sell pinatas and mexican candy.
Gripes: nothing really, just your standard walgreens with no frills.

I am only reviewing this location just for the pharmacy department.
The pharmacy help is awful. I was driving when I called and I was told by a Francina to pull over and give her my request. She proceeded by saying that it’ll be easier for her to help me. WTH? I have blue tooth and there is not reason to pull over just to talk to her. She wanted me to find what I was asking for in my purse instead of asking me the proper questions to get to the answer.
This was Thursday last week. Today I went in and I was told it wasn’t ready.Grrr.
Parking was never a problem to me. It’s in a strip mall where target is too-​but Walgreens have their own parking lot.