Vivian W Cui, DDS

I just saw Dr. Cui for a routine teeth cleaning and was honestly blown away at how good of an experience I had. Her office was beautiful as you can see from the pictures, her staff was friendly and knowledgable, but most importantly Dr. Cui herself was phenomenal at what she does. She provided me with detailed information about everything she was doing and continually updated me on her findings. My cleaning was fast and painless, she even told me about a more modern version of my permanent lower retainer that was available. It’s thinner and will trap less plaque, so I’ll be coming back soon to get that installed.
Definitely come to this office if you want to get the latest and greatest in dental tech along with a very friendly dentist and staff.

No one likes going to the dentist right? That’s what you’ve always heard growing up? Well I found an exception! Dr Cui and her dental assistant were incredibly informative, professional and knowledgable about the work needing to be done.
Her dental is office is very beautiful and spacious, clean as can be, and decked-​out with the latest and greatest equipment. Perhaps the new gadgets aren’t needed, but they sure do make things quick and easy!
I came here because a bonding on a chip-​tooth from about ten years ago cracked and so my tooth was effectively «re-​chipped» and looking very unattractive. I wanted a repair fast, and she was to schedule me for an appointment about two hours from the time I called! I haven’t been to the dentist in quite some time… perhaps a few years in fact, and so there was much work needing to be done besides the chipped tooth. This consisted of new x-​rays, repair a filling and do a general teeth cleaning which was anything but general (can you say «tartar»?!)
I think the whole thing took approximately 90 minutes… not long considering all the work that was done. I’m not sure how much this stuff generally runs, but the bill was higher than I’d expected. Then again, there was more work than expected and who’s fault was that… MINE! In the end, I was HAPPY to pay for what was easily the most pleasant dental experience of my life — no joke! It might just be that times are changing and new equipment and procedures makes things easier, but again, Dr Cui and team were wonderful!
** HIGHLY RECOMMENDED! **

I always enjoy coming to this dentist office. The assistants and dentists are friendly, helpful, and knowledgable. I like how the office is decorated and trust their referrals.
I have been going here for a few years now and have seen different front desk people. This new person I met is less warm and welcoming. When I opened the door to the office she looked me up and down, smirked, and then greeted me.
It would be nice if the front desk person’s manner reflected the rest of the office’s welcoming vibe.

I would be very careful about what services you get here. The work is good but they are deceptive about what is covered by your insurance. I went for a cleaning and they requested $ 100 or offered that I wait to see if my insurance would pay. I obviously said I would wait. I made an appointment that day for a filling with the understanding that it would be covered. It was not a necessary procedure so I wanted to be sure. I was very clear that I didn’t want it if I would have to pay for it. They were very clear that it was «covered.» After the procedure they asked me for over $ 200. By saying again «you can wait for your insurance or pay up now.» I waited for my bill. I explained to them that they said it was covered but they were more interested in making more appts for me. I said no and they still scheduled one for me. I lost trust in this place pretty quickly. I hope someone else has a better experience, but I won’t go back.

Beautiful office, friendly staff, and Vivian is great. Overall definitely recommend this dentist.

I have been a patient of Dr Cui’s for over 10 years. Their new office is clean and modern and her staff is friendly, professional and thorough. It makes going to the dentist easy and relaxing. I highly recommend her for all dentist needs!

Dr. Cui is one of the most highly professional, caring and detailed dentists I’ve had. I always look forward to seeing her and going to her dental office, which should tell that my experience with her has been excellent. Her stuff are more than being above average, all with proficiency, patience and kindness. The new practice space is stylish, warm and welcoming. It’s in a great location on Fillmore. You will be very happy to show your beautiful smile more often when you are taken care of by this dentist and her lovely crew!

I really do believe Dr. Vivian Cui is the best dentist I’ve ever visited.
Everything about my experience with Dr. Vivian has been nothing less than exceptional. Dr. Vivian and her team are very friendly, knowledgeable,
and courteous to their customers. I really felt like royalty
when having work performed in Dr. Vivian’s offices on my teeth.
Please give Dr. Vivian a try… You definitely won’t regret it.

Dr. Vivian Cui was a pleasure to work with. From the moment I walked into her office to inquire, to the services that were rendered she is one of the most professional people that I have had the pleasure of dealing with. I always hated going to the dentists office, but dr. Cui had not only put me at ease, but I actually forgot that I was at a dentists office from all the engaging conversations we had. I also really admire dr. Cui’s quality of work, as it was painless and she made the time go by so much quicker. Overall, I would highly recommend taking a visit to dr. Cui’s office, as her and her team are truly one of a kind!

I was seen for an infected tooth. The $ 3,000 procedure to fix it did not last for even 6 months and was accompanied by a myriad of other problems. Dr. Cui was uninterested in fixing it unless she could charge me again. Not even interested in checking it out to see what was wrong (maybe she already knew how her work doesn’t last) Outrageous! Especially since I now go to another DDS, who explained to me the shoddy job that was done on that tooth, and how I will be lucky to retain it. Nonetheless, the tooth, done by my current DDS, has lasted well over a year with no problems.

Dr. Cui is the best dentist I’ve ever had. She’s sweet, personable, and a genuine expert at her profession. The office is beautiful and brand-​new, but what I really care about is the quality of care, and Dr. Cui and her staff at at the top of their game. Highly recommended.

Dr. Cui is an excellent dentist. My procedure involved having 2 new crowns.
The treatment was pain free and efficient. Any questions were answered by her and her knowledgable staff.
Her office is modern and comfortable.
Thank you Dr. Cui

Dr. Cui is amazing! I’ve been going to her for close to six years now and she’s changed my perception of dentists entirely. i never dread going, i actually like to go which is slightly weird yes, but the experience is always positive and relaxing.
Over the last few years of working with her i smile so much i now have a new dimple on my face.
Brittney is also fantastic — incredibly friendly, helpful and always has a smile. She even knows my voice when i call.
The new office is great — open, clean, natural light and all the latest technology. The chairs even have massage options.
I would and will continue to recommended her to others — friends, family, people i barely know.

People; find the random overly personal negative reviews a red flag. Not the overwhelmingly great reviews. Dr. Cui is excellent! I have been going to her for about 6 – 7 years and have had only positive experiences (and we are talking dentistry). From the front office, hygienists, to Dr. Cui herself– they are all very professional, accommodating, and good at what they do. I absolutely recommend her!

I am surprised to see so many high ratings.
But then again having 100% 5 star ratings is also quite suspicious…
This dentist injured the pulp of my tooth while replacing a filling that she had done poorly several years before.
(I have since learned that this just happens every so often, especially when teeth have too much repeated work done on them)
But Cui pretended that she was unaware of this fact and seemed totally concerned confused when I complained of pain afterword. She strung me along for months and months prescribing pain killers and trying to sell me night guards for TMJ.
Any good dentist should have known where the pain stemmed from, admitted to and then immediately addressed their mistake.
I trusted her. I should not have been so naïve. It was not my best interest, but her reputation that she was so concerned about.
Her shoddy work cost me months of intense pain and stress, thousands of dollars worth of Endodontic, and Restorative treatment. I still have 3 badly done fillings in my mouth (which she did) that my current (awesome) dentist feels should be replaced (yeah they are really that bad) but is hesitant to touch, because he is afraid removing them might cause injury to those teeth as well, which would result in more painful and costly Root Canals.
I can forgive a bad dentist, I can forgive a mistake, but I can not forgive a medical professional lying to or misleading their patient in order to hide mistakes they made on that patients body.
Be careful folks.

Need the chip in your front tooth fixed??? Yep, Dr. Cui is your lady! Need to change your appointment time a million times and not feel guilty about it because her Office Manager is so darn sweet? – no problem! Want to feel comfortable in a clean eloquently decorated office who runs on time… Book your appointment today!

The new office is downright lovely, and Dr. Cui and her staff are as well.
Britney (I think…) is warm and welcoming. Great to talk to on the phone, never brusque and always give you the time and attention you deserve. Aisha is Dr. Cui’s hygienist/​assistant, and she’s also great. Charming and funny. Dr. Cui herself is also top-​notch. She did a great job with both my examination and my filling work. During both procedures, she explained everything that she was doing, why she was doing it, what she was looking for, and what she found. The filling process was painless – seriously! She also helped close a gap that was getting a lot of food stuck between teeth, which will hopefully prevent future cavities in the area.
Definitely recommend Dr. Cui and her office staff.

I moved to Pleasanton and I don’t trust I will find anyone like her. So I make the trek to SF. I suppose that says it all.

Dr. Cui is great. But what really sets this place apart is the staff: Judith, Barbara and of course Tina are all amazing. Walking in to that Victorian you already feel like you’re in a person’s house, and hearing them banter you feel like you’re in a home. They do what they do well and with no nonsense. And Tina completely rocks.

It’s hard to rate dentists on quality of work because one can never do the experiment of having multiple doctors treat the same issue and compare results. I’ve had dentists in the pass who’ve done what turned out to be shoddy work but I didn’t discover this for years.
With that disclaimer, I think Dr. Cui is great. Her work seems good, she cares a great deal for my dental well-​being (encouraging preventative care rather than more profitable corrective care), and always encourages me to choose between options. I’ve never had a problem with the staff, who’ve always been extremely friendly to me.
I strong recommend her and her office.