Toys R US

I remember going to this Toys R Us every day one summer. I would walk 20 min to get here and play Mario Kart 64 all day and own everyone. ;). Things have changed in the 5 years I’ve been living on the east coast. Westlake got a new look and more stores. Serramonte has a Target now when there’s already a Target a mile away. At least the fountain was updated with a modern look in mind. Stonestown is still the same with the addition of new stores. Sony Metreon was purchased by Westfield. The downtown shopping center got a facelift and a touchscreen directory. GPS tracking installed on MUNI buses. Big stickers on the rear exits of the buses that everyone ignores. What did they say again? Now I find not only was this Toys R Us location closed, the one in Daly City is gone too. In its place here, stands a Best Buy. I guess all the families with kids decided to move out to the cheaper suburbs or the toy business isn’t doing so well these days. At least the bigger kids, get to play with the bigger and more expensive toys. You have your Xbox 360, Playstation 3, and the Nintendo Wii as a must have. Now you just have to worry about the next Xbox 480, Playstation 5000, and Nintendo Whoo hoo coming to a store near you and as a parent with no toy stores left, you must succumb to society’s needs and wants and plop down the $ 400 you were saving on a much needed vacation.

aww man they closed this toys r us too???
evil walmart’s making all the toy stores close down :(
poor future kids… they’ll have no toystores to look around in…
well a few years ago i got some sweet deals at this toys r us right after christmas… a whole bunch of coolbean things that were on sale so i stocked up… cus i love toys!!!

I went there and it was closed. Can’t get much worse than that.

This entire complex is very «Night of the Living Dead» — it has to be the scariest and most confusing outdoor parking facility I’ve experienced. I kept looking around for zombies.
Toys R Us is closed but there are creepy, tattered neon «thank you for shopping here» leaflets taped to the doorways. Eeek.
I saw a bullet casing on the stairs as well. I’m pretty sure it was a bullet casing. To be fair it may have been the metal part of a pen but it felt really sinister.
Hold me? Tighter.

Why does it have to be so cold in here? I swear they had the air-​conditioning on during a winter cold snap. You could literally feel big drafts of icy air. The only good things about this store is that there is lots of parking and they have some toys. Of course, due to the poor organization and lack of posted prices, it’s hard to do any real toy shopping. I recommend taking a drive to San Mateo and going to that Toys R Us instead — it has everything you want and looks less like a bomb shelter.

The staff is awful and the building is decrepit, but it’s open late, at a major intersection, and has ample, free parking. During Christmas, it seems like items are stocked haphazardly. This would be a problem if I was getting something specific, but I was just looking to pick up some Toys for Tots, so if I couldn’t find something or they were out, I’d just wander over to another aisle. I’d imagine it would be a pain if I had to get the exact Barbie or Lego set at this store to please my kid.

This store is so revolting, the first time I went in I thought it was about to go out of business. Sadly, there aren’t many convenient places to shop for baby stuff in San Francisco. It is dark, dingy, and dirty. You can see years of filth dripping from exposed duct-​work on the ceiling. I think that’s what got me the most when I was wheeling my newborn around, trying to pick up a few newborn necessities. The icing on the cake is that you can smell cigarette smoke coming through the ‘air vents’ from aforementioned duct-​work. That would be the Toys R Us employees on their break, the ones that couldn’t get a job anywhere else. I’m sorry, but they are not nice, or helpful and can only answer questions with one word. There are no prices on anything. Nothing is where it’s supposed to be, and they are always out of what I need. Forcing me to drive to Target or go to Citykids. I don’t have anything against Citykids except that it is over-​priced and I hate that the cheshire-​cat-​grinning-​owners corner the market on baby necessities in a city the size of San Francisco. If you must go to Toys R Us, you will feel like taking a shower when you leave.

Every time I go there I make a pact with myself never to return. The location and parking lot are so convenient, though, that with three small children I find myself there again and again. Every trip they seem to sink to a new low. The staff is at best untrained and uncaring, and at worst downright hostile. If you go there and they don’t have what you need, give it up. After appearing terribly put out, they will pretend to help you, and then send you to some other store far away where someone will tell you they have no record of being contacted and probably do not have what you need. If Toys R Us goes out of business, this store should be Exhibit A as to why.
P. S. (2÷15÷06) I posted this review last October, and this Toys R Us is now going out of business. This may be the first example of «market justice» I have seen with a big chain store. Wild.

I can’t stand this store. Every time I shop there (which, alas, is fairly often because I have three kids) something goes wrong. Usually they don’t have the merchandise I’m looking for (even though they’ve advertised it). When they do have the merchandise it’s damaged or missing parts. When you call around to other Toys R Us stores to locate the missing or damaged merchandise, they refuse to hold it for you until you get there. Once, they dropped a giant sandbox on top of my foot and then didn’t apologize or offer to help me out to my car with it. On my most recent visit, the salesperson failed to ring up most of the merchandise I selected and put it on some other person’s tab instead. I try to get most of my kids toys’ off of Amazon, just to avoid going back there.

One time i got a little aggro playing Tekken and my Playstation 2 controller’s stick brokey offy. When i first moved here, i had no concept of the city, directions or public transportation. So i looked online for a TRU, and went on my way. At the time, i was quite the Porkwallace, so the walk took at least, no exaggeration 17 hours, and tuckered me out, and made me crave a jar of gravy. Once i got there, i got the controller, and decided to play awhile. What would usually get me kicked out of most toy stores, they were totally cool with, and at one time i had a nice girl working there named Nori or something giggle at me having the time of my life. It was even cooler seeing an unabused action figure section where assholes didnt tear through them looking for the «elusive vinyl caped Jawa» by chucking everything everywhere. MUST ALSO FIND ERROR EDITION GIMLI WHERE HIS HAIR AND BEARD ARE BLONDE! Thanks for putting that back, Dudley. I think i pushed the limit when i started riding a YuGiOh skateboard around. One of the guys is like «Cmon man.» Alllllright Ray. I need a hotdog anyway.

open late, parking is so easy, and the two for one board games are a sweet deal! i broke one of their video games, i think i got over excited and jammed the controller, but they were SO nice about it! (note to self: its a video game, not virtual reality!)