Nice N’ Clean

I can not actually compare to other areas since this is literally the only laundry business I Have gone to in San Francisco but I adore it! The owner is really fine and makes sure you’re entirely satisfied with the service.

The nicest couple that run the place alongside great service and you should definitely take your dry cleaning here!

So when I picked up my dress, the employees were very thoughtful, however the BO smell was still there. She said that dry cleaning cannot get BO smells out of silk and other non-​water friendly fabrics. (I feel like they should have been honest about this when I brought originally.)
I took it home sad and hung it up in another room, hoping it would just air out. It did! I guess I just needed a little dry cleaning 101. I’m definitely more careful about what dresses I bring to hot weddings. I just wish Nice N’ Clean had been more honest about the limitations of their services.

I am beyond disappointed with this cleaner. The owners are a nice couple (although the review below about the steely smile is spot on), so I feel a bit guilty having to write this review, but I would absolutely never trust them with any of my clothes ever again. I was a regular customer of Nice N’ Clean last year – they are a bit on the pricey side but I thought they were reliable and did a decent, if not great, job. Then they lost a very expensive dress. 7 months later, still no resolution, still no dress. I hoped they would eventually find it, but it has become apparent that they are focused on denying responsibility, not actually trying to find the dress.
Dry cleaners lose stuff – the loss of the dress is frustrating (and a big mistake) but the way they have dealt with it is reprehensible and the reason I feel compelled to write this review (my first on Unilocal). It was part of a large load of dry cleaning I had dropped off and picked up, so I didn’t notice right away that the dress was missing. The dress had a tiny snag in the tweed material, so when I dropped it off, I had asked that it be repaired before it was cleaned, and they set it aside for mending. When I realized it was missing, I immediately feared that it had gotten separated from my main order since they had set it to the side, yet in every discussion, the owner just says «not in our system.» That is exactly the problem! It was lost! Hard to believe a bright red, designer piece just disappears into thin air. «If it got put with another customer’s order, they usually bring it back.» Well, they didn’t.
Update: I finally found a wonderful new dry cleaner who was able to easily get out several minor stains on articles of clothing I had taken to Nice N’ Clean several times for cleaning with no success. Poor quality cleaning in addition to the questionable ethics.

I had an emergency heming situation and this dry cleaner saved the day! I came in early in the morning and they hemmed my jumpsuit by end of day before I left for my vacation!!! I was THRILLED! The lady was THE sweetest and they did an amazing job for a great price ($ 30 I believe). Highly recommend! My boyfriend goes here regularly for dry cleaning as well! :)

I used to trust this cleaner, but lately, I am convinced that they are really ripping me off. Pricing is inconsistent. I asked them to dry clean my scarf which was synthetic material without any decoration. They charged me 20 dollars for it. At other compatible cleaner, they charge at most 10 dollars or less. And they cannot finish work in time. They told me to come back at any time on Wed but it was not available until 5pm on next day. Their inconsistent pricing and low quality of service, convinced me that I am going to ditch this place to find a new cleaner.

I am shocked that this place has such good reviews! I have come here multiple times, and unfortunately I had two very poor experiences. The service there is excellent, but the quality of the dry cleaning and wash and fold is poor. I sent in a blue dress, and it came back with stains. They said that the stains may have been there before but weren’t visible. I am pretty sure that that is not the case as there were no stains prior to my bringing it in. A few weeks later, my washer in my home broke down, so I used this placeto get wash and fold. Unfortunately, many of the clothes came back dirty. I think they put too many items in the wash or did not use enough detergent, resulting in a poor quality wash. I live very close by, but I will find another dry cleaner that is further away but hopefully is better at cleaning clothes

Best Dry Cleaners I have ever been to — and as a high-​volume dry cleaning individual I’ve had to use over a dozen between NYC and SF in the past 10 years. Impeccable service, highly, highly competent professionals. As long as I live in this neighborhood I will never go anywhere else.

Probably not going back, that being said hear me out.
This lady is top notch, she knows her stuff, is prompt, takes care with your clothes, talks you through items when you drop them off. But they are an anti starch kinda place.
I am a rodeo queen, we hail from the land of the cowboys and want our clothes to be crisp and snappy sun up to sun down. After practically begging her to take a pair of pants and launder/​starch them she did. The job was decent and the price was average to slightly higher than usual ($ 7) but she wouldn’t starch the other 5 pair I brought her claiming they were spandex and wouldn’t starch. They also won’t starch any colored shirts only white. I’ve been having my clothes starched since I was 13 and never had an issue, but since moving to the bay I have had a heck of a place finding a cleaners that starches well!
I will just skip the cleaners and do it at home from now on. That being said I highly encourage this place if you don’t care about starch (which most people don’t).

Was EXTREMELY rude and unpleasant. Will not come again.
I came in for cleaning of pants and shirts. Asked for a regular wash, and he started arguing with me and after a minute told me he wouldn’t take my clothes and told me to go somewhere else. Very very rude.

One of the best dry cleaners I’ve been to. Very nice owners, good prices, always on time, and even provides a bag for bringing your clothes to the store.

It was a bumpy start (why would anyone need to mention that they want one crease on the same pant, not ten?), but overall, I found this to be the better dry cleaner in the area of Civic Center.

I felt compelled to write this review because I was married recently and was looking for somewhere to take my wedding gown for cleaning. Nice N’ Clean is where I take my everyday clothing for cleaning but because I had never takenAfter my wedding, I ended up with my custom-​made wedding gown looking like I had swept the floor of a MAC makeup counter with it. It was filthy.
I took it to Nice N’ Clean and was a bit worried that something might happen to it. Although they had never done anything but a great job on my everyday clothes, this was my beautiful, custom-​made, designed-​by-​me wedding gown which I would wear every single day of my life if I could. Sooooo, I was a little concerned. But my worries were quashed the moment I picked up my gown. It was perfect again! The makeup stains and champagne spots — gone! They had made a miracle happen. And they charged such a reasonable fee!
If you have a beautiful wedding or special occasion gown and you’re looking for someplace to get it dry cleaned — this is your place. Trust me, you won’t be sorry. And I’m just about the most particular person you will ever meet. Fact.

Moved to Nob Hill almost a year ago and had been using them since I moved here. Had great experiences with them until my last one.
I brought 4 shirts in good condition to be dry cleaned, and all four of them came back with rips in the right elbow. When I went to the owners to address the issue, they refused to take fault, claiming that the shirts were old and they must have gotten worn out from writing on a desk or something.
The shirts were all 6 – 12 months old, I am a lefty so my right elbow is generally not on a desk, and the owners still refused to take any fault. The most they were willing to do was credit me the $ 2.50/shirt for ruining the $ 100 shirts that I gave to them in good condition. Not going back to them again.

Greatest dry cleaning ever. I love the owners as well — you couldn’t ask for better.

I have been dropping of my dry cleaning here for over 10 years and what a NICE friendly spot. the husband and wife team are like friends … for years they have been returning my clothing perfect along with the occasional $$$ left in the pockets honesty is #1 here … Never really had issues … I believe they really appreciate your business and aim to keep you coming back. I am not sure of the prices but some other reviews mention high (er) prices than other local Dry Cleaners… you might want check… but for honest good service and no problem or damaged clothing Nice N Clean is a winner

Came in on Friday August 23^rd, 2013 to drop off a few items of dry cleaning — and was told they would be ready on Monday August 26^th, 2013 after 5 PM.
When I came back after 5 PM on 8÷26÷2013 — the owners while nice told me that an employee called in sick; and the clothes would not be available till the next evening — which was the only reason I came to this dry cleaners.
Going out of town — I received a call on Tuesday August 27^th around 6 PM that my clothes were ready and I came back on the next day, Wednesday August 28^th to pick them up — and was pleasantly surprised when the owners offered me a bottle of wine, Three Wishes Merlot ($ 2.49) at Whole Foods as an apology for being late.
While they were a nice dry cleaners — the cost of $ 14 to hem a pair of pants nearly double what «May Lee Laundry» on 1350 Grant Ave, San Francisco, CA charges makes me reconsider coming again as I could have paid $ 24 compared to the $ 42 that I paid at this location.

Good service but prices seem a little steep.

This place might be owned by the nicest couple in America!
Great dry cleaning, laundry and out of this world customer service. Prices are a bit higher than average but worth every penny.

Love this place! The alteration work that they do is impeccable. The owners are also very friendly and they remember me when I go back. What kept me going back in the first place is the fact that I gave them a really difficult dry cleaning job to do (someone spilled a drink on my silk shirt), and they managed to get it out without removing any color from the fabric.
Yes, a bit pricey compared to other places, but worth the service and great work. I don’t even bother looking at my receipt anymore.