Museum Parc Cleaners

Got a jacket «cleaned» here. It came back with dog hair still stuck to it (we babysat a greyhound a few weeks ago), little pieces of frizz and the texture is different. It feels a little like they just threw it in the washer and dryer. Definitely not worth the $ 7.50.

Ruined my silk coat. Do not go here if you want to preserve your items. Incredibly visible discoloration. I’m furious.

They lost my vintage Ellen Tracy dress that I haven’t even worn yet. I really don’t have anything else to say. I have the belt that is part of the dress so maybe I should just give it to them in case they find it?! Take pics if needed. I was trying to look for my dress (yes I did that) and this customer was not able to get his blue suit! Why? Because they lost his suit!!! Uhhhh??? I will never go to them again. If I could give a negative 5 stars I would.

On travel I was in need in a same day laundry cleaners and this company was absolutely stellar! I dropped off my laundry at 9 am and it was done by 4pm perfect timing!
Everything was perfectly laundered and perfectly folded into a neat stack! Thank you Museum Parc Cleaners for coming through for me!

I had a suit jacket arm lengths tailored. I went to 2 other places nearby in SOMA to get a recommendation and quote. The friendly lady opened the place up and took my order while they were closed (Sunday) and advised me against a complex restructuring of the jacket from the shoulder and so we just shortened the sleeve. The alteration was also much cheaper than the other places in SOMA and done very well in just a few days.

I moved to the city a few months ago and this week I needed to get some clothes dry cleaned. I Unilocaled around and called 10 spots that were around my home. The first 9, yes all 9, said if I dropped off 4 items to be dry cleaned on Friday that they will not be ready until Wednesday. Really??? Then I found this spot… Dropped off at 1pm friday and it was ready 5pm Saturday. BAM!!! Good price too. Thanks.

I like this mom and pop shop. I have had several items dry cleaned and altered here. The service is really sweet; she’s always really friendly when I come in. My alterations seem fine. Prices are reasonable for the area. I even brought in a pair of Diesel jeans from my son that had a broken button. I brought it to 2 other places in SF that offered alterations, and they were unable to fix it — apparently, there is a special machine that is needed to fix it. But I brought it here, and the jeans looked perfect (even with a new generic button). I brought them home, and my son was so happy that his favorite pair of jeans were repaired.

super friendly family run cleaners — great job on cleaning and alterations over the past 12 years i’ve lived in the museum parc building

This place charged me $ 40 to dry clean a basic silk dress because they claimed that it was a «fancy styled gown.» My dress was very simple and knee length so I’m not sure where they are coming from. I have been charged $ 10-​$ 15 from other dry cleaners for the same dress. I find their pricing very high and I won’t be coming back.

I was charged $ 17 to get dress pants hemmed 1″ shorter.
(Just adding this to give readers a price point). It seems steep to me, even though it’s SF and I should’ve known better!

Good priced place to get some alterations – they do a good job with hems. The dry cleaning is a little more expensive than other places, but considering how close they are to my office and how quick they are it works.
Don’t lose your ticket as they sometimes have a hard time finding clothes by your name.

Only gave this guy one shot — although the cleaning itself was fine, he was very slow and tends to make mistakes… the service here could do with some help.

This is my regular cleaner, and I’m very happy with them — never have any broken buttons on my shirts, and alterations are done very well. Prices seem pretty reasonable, and they are open until 7pm. No complaints.

I live at Museum Park, right above this cleaners, so it truly pains to say that I can no longer enjoy the amazing convenience because their service has become_​that_​bad. I used to spend $ 100-​$ 200/​month here. They changed staff some time last year and what they deliver is not the same.
Over time, as I gave them 2^nd, 3^rd, 4^th, etc. chances, because of the convenience, I experienced recurring problems with their service, include:
— ironed shirts with crushed/​destroyed buttons that cannot be replaced
— rust stains on the sleeves of several shirts. They do not iron them, but outsource shirt cleaning and ironing (machine-​ironing) to an outside facility, apparently responsible for this. Unfortunately, rust stains do not come off
— three ripped shirts
— ironing of collars, anything pleated, and French cuff shirts is really poor: double creases, wrong edge of the cuffs, some completely missed. A pity, it used to be done well until 2011.
— I sent once my girlfriend, they overcharged her about three times what we actually owed. I went there to review the charges I was told «what is done is done».
If you care about getting your clothes back without damage, go elsewhere.

⁴⁄₂₀₁₃ review
I moved across town and there were lots of highly recommended dry cleaners within a few blocks of me so I gave them a try. None of them were as good as Museum Parc! Things just weren’t as clean as Museum Parc gets my clothes.
Now I drive across town or have a taskrabbit take my clothes there.
Previous review from 2012:
Still the best!

Place is run by these nice Chinese ladies.
Fast service, especially if you let them know as you’re dropping of your clothes.
Reliable and decently priced.

They’re super quick, cheap and friendly dry cleaners that do a great job. All you could ever need from a reliable laundry and dry cleaner service. I’ll give another review after I take in a garment for alterations.

I was not a huge fan of this place, but due to the one block proximity I was obliged to go here.
1. Really expensive. I know that the city is expensive but come on. Also, I have some shirts that are longer and they would argue with me that they were dresses, me thinks because dresses cost more to clean. If I wore some of these shirts with no pants underneath I would be arrested. Oh and I had a pleated skirt that I just couldn’t take here because they charge like $ 1.50 per pleat to iron. That would have added $ 21 on top of the already steep charge.
2. They can’t do any fast cleaning. I think the best I ever got was pick up three days later.
3. Didn’t get the stains out and didn’t tell me about it. My other dry cleaner always told me when he couldn’t get a stain out. This one didn’t and I got stuck on vacation wearing a dress with a huge stain on it, I know I should have checked it but a warning would have been nice.

It never occurred to me to Unilocal this establishment before. I don’t know why. I mean, for five years now they’ve been handling all of my clothes from silk to button downs to suede, all of them perfectly. Never a cracked button or an iron mark.
But last week I had four pairs of pants tailored there since I’ve recently lost a bit of weight. Maybe I was high on being a couple sizes smaller, but they did an amazing job on the tailoring. I couldn’t even see where the pants had been altered. The shape of the pants was retained, even when in some cases the pants were taken in several inches. The pants were several different varieties, too, 2 pairs of suit pants with a lining and 2 pairs of more casual pants. All were perfect. I actually wore 2 of the tailored pairs on my first days at my new job. That’s a sign of how good the work was and my confidence in the results.
And then it hit me… sometimes you just take for granted when someone does a good job, day in and day out. And with this review, I express my gratitude. Thanks for doing such a good job and being one less place I have to stress out about.

Four stars for being the only cleaners in recent memory that hasn’t smashed or cracked any of the buttons on my work shirts.
And the lady behind the counter has only made one small mined and positively racist comment during the entire six months I’ve been bringing my dirty clothes here. Quite an achievement for a crotchety counter lady who spends her days huffing starch! Glad to see the therapy is working!
Minus one star for nearly having to break up a robbery on my last visit — dude grabbed the cash register, ran out, and smashed it on the side walk in front of me before grabbing the 6 $ inside and tearing off like a banshee. Unfortunately I didn’t recognize him as one of the familiar petty criminals that sleep, smoke crack, and poo on my street.
I almost had to go one on bum!