Just Futon San Francisco

I was shopping for a twin bed and mattress with very specific requirements when I stumbled on Just Futon on Geary St. I walked in and met John. Very friendly, great sense of humor, and a very enjoyable all around shopping experience.
More to the point, he sold me a CUSTOMIZED twin bed and a twin memory foam mattress at a total cost, including delivery and 8.5% sales tax, of just under $ 650 dollars.
I could not have been happier with my shopping experience and resulting purchase. Thank you John.

I called ahead to get pricing before heading out, the owner gave me pricing, then immediately rushed over in an Über only to find they closed 30 minutes early. The owner must be an idiot. I came all the way out here for nothing.

This has been a terrible experience. We placed our order on Dec. 26^th and the delivery was kept pushing back because they said the futon was out of stock. Only after a month and half, we decided to order another model because we have guests coming. Also at the same time, we decided to switch from a full size to queen. Over the phone, the person made a salesman’s pitch that he really sympathized that we’ve been waiting for long and gave a «special discount» on another model, which we didn’t ask for initially. The new model now costs ONLY $ 40 more than the last model. It was made clear to me at the time that this will be a queen size. However, upon delivery, it turned out to be a full size. I called back and the person insisted that’s what we ordered. It’s either his english is too poor to convey the message initially or he deliberately sold us something that’s not what we agreed upon earlier. Either way, we were disappointed that we ended up spending more than we intended to and got a futon that’s not our top choice. The quality of the futon may be good but to us, the experience has been very disappointing.
So if you get what you want here, that’s great. But if there’s a «out of stock» situation, make sure you write down everything on the receipt, but not over the phone. I’m not convinced the owner is entirely honest…

I couldn’t be happier with my futon and experience with John.
My order was custom, and it was not easy to decide all the specs, because it was a DIY project. John was so patient with me as I mulled over each decision in his shop. He very supportingly let me test the different firmness of the samples he has, and answered all my questions, and didn’t look at me funny when I was talking to myself, and even helped me laugh it out.
Finally I settled on the best choice for me. I made my purchase, and waited excitedly for my futon cushions! John called me to pick them up, and helped me put them in my car.
I feel the service was awesome. The futon quality is fantastic, and exactly to my specifications (phew!). I am so glad it was good experience. I highly recommend this futon shop for custom size futon cushions, and for a worry free experience.

My wife and I had been looking for a loveseat-​size convertible sofa for a while, and we finally found one that was just right at Just Futons. Tom was informative and honest that he had the lowest price in the area on this item, and he waived the delivery charge and gave us several tips on assembling it, even leaving a phone message to add some extra advice.
When we messed it up anyway, Tom was kind enough to provide replacement parts at no extra charge. He showed that he really cared that we were happy with our order, and has a great selection of futons and accessories for people on a somewhat modest budget (maybe in the IKEA price range).
I would definitely be happy to buy another large item from this business again, especially if I was in the market for a futon. I don’t think his prices can be beat, and he actually guarantees that he will beat any price.

I had a really good experience here. When I came in they let me browse some than came over and asked me some questions about what I needed. They showed me around the store and talked about the different measurements/​types of futons. I ended up not buying a futon when I first when in because they advised me to go back home and re-​measure my space. I am glad that I did! I went back the next day and ordered a futon. It is very reasonably priced. Delivery was cheap and quick (I got my futon the next day) and I also paid the fee to have them assemble it on delivery. Super quick and painless and the futon itself is comfy and looks good. Oh, when Tom was finished assembling my futon he noticed a scratch in one of the legs — I said that it didn’t matter. But he left to get a replacement part and came right back to swap it out anyway.

I have purchased a bunk bed and a futon love seat. These are quality built pieces of furniture, not some Ikea piece of crap that won’t last you a year. The futon mattresses are incredible. I love sleeping on my mattress!
Both times I had my purchases delivered and assembled, the fees were reasonable.
This furniture will last for years and the prices are mid-​range. Love it.

I first went to Serramonte Sleep Train because of the radio commercials and the one inside the mall. My friends then tell me to go the Mission, the Asian ones so you can bargain for a good deal. I went to a few there. I then went to the stores on Geary and tried to get a deal.
After going back to a forth a few times asking for the prices on various models, I bought a mattress, frame and box here last month. The mattress is the firmest that they got and the frame has leather wrapped around solid wood.
Let me tell you, this place cannot be beaten. All you have to do is look at the catalog, tell him you’ll pay cash and give you a deal. Whatever the price he says, give him a number below that. Be reasonable of course, he needs to make some profit so it’s not cool to low ball. You can get bed frames for hella cheaper than anywhere, including places that have ‘Clearance’ and ‘Liquidation’ sales. The mattress I got is extra firm and has a foam top, everything for $ 700 delivered to my front door. It was easy to put together with the help of my roommates.
If you want quality and are on a budget like me, come here. If you don’t believe me, just pick a model from the catalog, tell him you’re on a budget, and ask for a quote. Remember that model. Go down the street or anywhere else and ask for the catalog and get a quote for the same model.

I have this issue where I think that I’ve wrote a review for a certain place, and then I go look in my profile, and it turns out that I haven’t. I was 80% sure that Just Futon was one of those places. I got my lovely futon frame and extremely comfortable fancy mattress from Just Futon when I was moving into my new studio apartment. Originally, I was hellbent on getting a wallhugger futon, which seemed to only be sold at The Futon Shop. However, after reading a number of negative reviews about the Futon Shop, I decided to check out some other places first.
I went to a few other stores first before coming here, and they either only had like three frames or they were superfug (I’m lookin at you Mancini). The selection at Just Futon beat the hell out of the other places along Geary, both in quality and quantity, even though the store is tiny. The man working there, who I think was the owner, was patient and answered all my questions. Maybe its cause I spent a pretty hefty sum of money here, but, I didn’t have the issues that several other Unilocalers had with delivery. I ordered my futon on a Saturday, and I had it delivered a few days later (I had to wait an extra day for my futon cover which was being custom made, which was no biggie). If I remember correctly, I had the delivery fee waived. The guy came and assembled my futon frame super fast and he even put my futon cover on for me.

Just sort of pissed off. bought the sofa sleeper and paid close to $ 500.00. All is cool but then the guy (John) tells me that delivery is $ 20.00 but he’s going to throw it in for free. OK, 20 bucks… whatever, The next day the damn thing shows up at the apartment in a box, I ask the delivery guy if he will put it together and he says no– you got free delivery– I’m like WTF? Thanks John– I wish you would of let me decide how I’ll spend my money, I would have paid $ 50 to not have to put the damn thing together.

If i could give them negative marking i would have done that here. If you want to be hassled and treated like shit, then this is the place to go. First of all, these people have zero sense of customer service, they howl at you everytime they open their mouth and then when you purchase something, they dont deliver to you. I was told that i would get some discount and then when i made up my mind and decided to buy from here and came back they said they will not be able to lower the price on any item. However, I didnt want to wait and ordered a queen size futon which they were to deliver by the end of the week. Then on the day to be delivered, they called me to say that the manufacturer did not have it and hence they cannot send it. They started shouting at me as if i was at fault and said i have to wait till they hear back from the manufacturer. Then they said they would deliver friday next week and will call me to confirm. As usual, i didnt hear from them and made the call myself and then they said I will have to wait for a month for a confirmation… he wasn’t still sure if i would get my futon delivered.
Never again, am i going to this place. This place is actually disgusting.

I was looking for a mat for guests, and have bought ones at Costco. There, I bought 3 inch foam deals that, unfortch, would sag and be so uncomfortable. I work nearby Just Futons and perused their mats, and I’ve had the same one for 3 years! No sag, so falling apart, and happy guests who were just damn impressed over how well they slept!
The owner was really nice, gave us a nice lifetime warranty on the mat too! The other reviewer said that they have a small selection, and of course they do, it’s a small shop, but they can order things for you. Nice folks, and for sure I’ll be back!