Sleep Train Mattress Centers

The Modesto store gave us all the service we could want and at a competitive price. The salesperson was thorough and knowledgeable. The delivery guys showed up early after calling to make sure we were there. They seemed a bit rushed but were courteous.

Hello — the sleep train experts at the Geary Street location were incredibly warm and thoughtful as they hosted us around the store. We felt at ease testing the mattresses and making our final decision. Thank you for hiring such kind and welcoming mattress experts!

My husband and I were in the market for a Tempurpedic Rhapsody Breeze Cal King bed. We had already spent hours in Macy’s trying out beds and now it was time to buy. Andreas Tsiropoulos was our sales person and he was a joy to work with. When we were given our delivery window of 3 – 9 that same-​day (gotta love the same-​day delivery), Andreas said we could call him at 3 for a reduced 2 hour window. When our bed arrived we accidentally received the wrong frame and Andreas gave us a $ 100 off as an apology and the frame was switched out the very next day. Thanks Andreas!

I had a great mattress buying experience with Andreas. He was extremely patient and helped guide me to the best mattress for my preferences. And my mattress delivered the very next day!

I recently bought a mattress and box spring at Sleep Train on Geary in SF. The selection, purchase, and delivery of the mattress were smooth and painless. Mila (the associate working with me) was kind, methodical, and extremely helpful in finding the right mattress for me.

Badly needed a mattress and while driving down Geary we stopped into the Sleep Train. Having never bought a bed before and doing limited research online I decided it was time to just go to the store and do it! We had a budget in mind and had a pleasant discussion with the excellent Sales Person Isreal. He showed us the bed in our budget, the absolute best bed in the store, consumer reports favorite, a few others and eventually; like a great sales person got us to spend a little more than we intended, but helped us make the best decision. Worth every penny!
Delivery was scheduled for the next morning, arrived promptly, and we have been enjoying our new bed ever since!
Sleep Train was actually a lot of fun!

This place is a dream. It really is. We came in mostly unsure of what we wanted and Lera Watson walked us through the entire process. She was knowledgeable, friendly, and skilled. Lera didn’t put an ounce of pressure on us.
She gave us time and space to think about our choices. This was a big investment for us and she was able to answer the questions we had to give us the reassurance we needed. Lera had an easy-​going and self-​assured approach to working with us.
She worked with our budget and our wish list. I went in with a bit of hesitancy and left feeling confidant in my choice and grateful to her for my experience.
If you’re in the market for a new mattress (or hope to be, but aren’t sure if you can afford it) go to Sleep Train at 3100 Geary and ask for Lera Watson. She’ll take amazing care of you. (Thank you, Lera!!)

One of the best customer experiences I’ve ever had in any retail store. Period.
Moments after walking through the front door, the lady at the front desk (Lera) greeted me with a happy disposition. After asking me what I was looking for, she took care to walk me through my purchase decision and I got to test out a number of different beds. She gave me advice on which mattress type would be best for the way I sleep, and was ready and able to answer all the curve-​ball questions I tried to throw at her.
Honestly, I had it set in my mind that I would try to compare my options at Sleep Train with offers at nearby bedding retailers, but the price was even lower than I saw online at other retailers. The bed is now in my living room, and I think I made the perfect purchase.

After 5 years of doing pretty much everything on a futon, my frame was pretty much wreaked and on the verge of completely breaking. I came to Sleep Train during 4^th of July weekend to shop for a new bed frame. I visited the nearby mattress stores along Geary and almost passed up Sleep Train after being underwhelmed and discouraged by the everything that I had seen at the other stores.
Since it’s a mattress store they don’t have a huge selection of bed frames, however, I found the perfect bed frame for myself. I explained my futon situation with Israel, telling him that I already had a mattress that I wanted to keep and he filled me in on what I would need to a proper bed setup and recommended some frames. I didn’t feel super pressured into buying on the spot.
After doing a bit more shopping around (going downtown to Macy’s, looking at Ikea, and doing a lot shopping online) I ultimately returned to Sleep Train a few days later. The combination of the service I received and the value/​quality of the product was the best I had seen after doing a lot of investigating, not to mention just really liking the bed frame I saw at Sleep Train. I was able to get 15% off my frame and set up delivery for the following weekend (Sleep Train also offers same day delivery if you purchase before 2 pm, and all deliveries are free!) and was given a 4 hour delivery window. My bed delivery and assembly went off without a hitch and the delivery guys were nice enough to take away my old futon frame. It’s been about a month since I’ve received my bed and I’ve been very pleased.

Everyone who works at the store was really helpful and nice, but don’t expect to make any use of their return policy. Once you do that Sleep Train proper will just tell you your SOL and make you jump through hoops until you get tired of talking to them or your 100 days is up and then they «Won’t have any record of you contacting them before the warranty ended».
If you find the perfect bed there and don’t ever need to return or exchange it, then they’re great. I wish that was the case for me. Now I’m just stuck with an uncomfortable mattress.

Thank you Lera Watson for helping me out! from the moment i walked in, she greeted me and let me know she was going to help me find the perfect bed for my new apartment. She was so sweet, friendly & welcoming! I had no idea what i wanted. I felt like she was my sister helping me shop! She showed me every bed! I had A great experience (:

I purposely waited until my mattress had been delivered and slept in before writing this review… because the cynic in me just didn’t believe that my mattress shopping experience could go that perfectly. I assumed that karma or fate or whatever would come in and say, «Nope, not gonna be that easy. Here, have the wrong mattress!!»
All waiting did was just prove that the entire experience was, in fact, perfect.
Perfect customer service (thanks, Jefferson! You rock!!!). Perfect — and unbeatable — price. Perfect delivery timing and service. And, of course, the most comfortable mattress the world has to offer.
So my advice to you, dear mattress shopper:
Go to the Sleep Train on Geary. Make sure Jefferson is working that day (it’ll be worth it, I promise… very few people would have the patience to let you try every freaking mattress in the store — twice — and still be smiling & laughing by the end of it). Pretend to price shop online /​at some other store before realizing Sleep Train is giving you BY FAR the best price. Then buy your perfect mattress there. You’re welcome.

Talked to Jason about 10 days ago and got a mattress from him. They had the exact same prices as Mattress Discounters, but I liked Jason more than the people I talked to there so I came back here. Got some freebies as a result, as well as help getting a box spring on clearance to help me not go way over-​budget. Great experience!

Excellent and friendly service from Janelle. She is very knowledgeable about all the products and is eager to help you find the right new bed for you.
Thanks Janelle!

Greg was super helpful and easy to talk to. Listened to both me and my husband and started us pretty close to what we found comfortable. Asked if we wanted to try some pricier options but didn’t pressure us to spend more than what we were willing to pay. We even gave the temperpedics a try, but we aren’t that fond of how they feel. (Sorry NASA, space is cool and all, but on earth I think the memory foam just doesn’t translate well.)
We know what we were looking for and Greg could tell what we liked and didn’t like. I think we were in and out within 30 minutes. For trying out a bunch of beds and getting something we are glad we purchased, that’s not bad. Love our bed!

Bought a bed from here or a great price, attentive customer service and Jameson was the best! Would definitely recommend purchasing from here

Awesome experience! Sam was patient with us and let us jump on all the beds. We ended up with one of the more expensive mattresses but he found a returned one at a cheaper price.

This is one of the best customer service experiences I’ve ever had. All of my questions were answered with expert feedback, I was showed all of my options and I didn’t feel haggled in the least.
Rather than upsell the most expensive mattress, Inda took the time to help me find the one that was best for me in my price range. She fully explained the features of all the models we looked at and asked all the right questions.
I would recommend this location for the variety of inventory but more importantly, the customized approach they take with each of their customers.

After visiting 4 different mattress stores on Geary Ave. in one afternoon we ultimately made our decision because of the raddest employee, Jamison. Not only was he knowledgeable about all of their products but, found the perfect one for me and my girlfriend.
Go here, you won’t get a better deal in town!

Great experience here. Jamison was super patient and knowledgeable as the entire family went shopping for a mattresses! Made for an interesting afternoon. Highly recommend this location.
Got a good deal on a Beautyrest but did not feel right for us. Man of his word, Jamison took it back graciously.
Great to know a business backs their word, would definitely come back here.