H&R Block

I honestly had the best tax experience I’ve ever had here. Neecia helped me, and she was INCREDIBLE! Saved me a BOAT LOAD of money and was exceptionally warm, helpful, professional and went well out of her way to help me. Honestly, 5-​star service. Totally worth going to see her!

Beware– if you have Patricia she will be shouting all of your information. The whole office will know every dollar you’ve made over the past year and what you can and cannot pay. Literally shouting. It’s so uncomfortable for everybody in the office.

Avoid Ed Harshman. The man acts like you are really putting him out asking him to do your taxes then proceeds to fumble through the tax program to the point that I was pointing out the buttons for him to click to get to the right screen. He completely impressed me as someone who had zero special experience with taxes and just did whatever the computer told him to do when he could understand what it was saying. We finally hit a snag where I had a real question about what something meant and his answer was to put the return on hold and direct me to call the HR person at my wife’s employer. He tried to keep all of our paper work which seemed dangerous since he had not come across as organized or like someone who could be trusted not to lose important documents so I asked for everything back. I got home later and on the phone with my wife’s HR person realized he had kept her W2 and several other documents that I needed so I had to go back in and get them from him. He seemed to be trying to hold them for ransom to ensure that I finished the return. I assured him that I would call him later to schedule a appointment. Which I did. When I called him he was unable to remember me and was complaining that someone was using his desk so he could not look me up. He took down my name and number to call me back for finishing my return. He never called back. I ended up downloading and using TurboTax.

Came in here and they had me schedule an appointment for a week out. Then they call the day before after my appointment and say they have to cancel because they can’t help me anymore because they are too busy. So now I have to start all over again… would have been nice of them to just never schedule the appointment in the first place but hey its H&R Block and obviously now looking at reviews I might be better off because it sounds like they have no idea what they are doing anyways. either way, I am very upset and suggest others don’t make appointments here because they will just cancel and no help you like they did me.

This is a very long overdue review…
I went to them in 2006 to file the previous year’s return.
I got some crazy lady who kept saying the only way to get any write offs was to have kids and start tithing at church.
We’re both black so I’m guessing she felt that was okay. Bear in mind I was unmarried and under 30 with a horrible job, not a time in my life I was planning on doing either.
I’ve been e-​filing ever since.
Seriously, just do my taxes and don’t tell me which lifestyle choices to make.
I called a different office today because long story short, I’m having trouble e-​filing the state return and already filed Federal. First the receptionist answered laughing, then transferred me to someone else who said they couldn’t help me.
Gee thanks. I’ll take my chances with e-​file again.

Useless… got rushed around because a bunch of the tax preparers were no shows-​the one we finally did get offered no info on tax credits for the disabled and said we would owe over 2200! When I asked if there was any more documentation we could get to lower the amount we would owe, we were told no-​WHAT? My husband is in a wheelchair and we have one vehicle, a wheelchair van, but the preparer assumed we didn’t really use it for work. Good God-​these people are a joke!

I don’t know about the bad reviews but it didn’t feel that way when i walked in. The tax specialists here are very helpful, and nice. I used to have my taxes done over this guy who charges cheap but i always feel that there’s something wrong with my refund, so, when i came across this ad about their free 2^nd look 2 yrs. ago i decided to stop by. I was able to get $ 500 more because of this 2^nd look and since then i come here for my taxes, it is indeed a little pricey but it’s all worth it knowing my refund is maximized & i have a peace of mind because i know it’s done right.
They have this really wonderful tax specialist there that i always look for whenever i do my taxes, he is always helpful and very knowledgeable with what he’s doing (his name is JB by the way, you should ask for him when you walk in).
I would definitely come back to this location and recommend it to all my friends (*^_​^*)

After seeing the 300^th commericial for their «free second review,» I caved and made an appointment in late March 2011. What ensued was nothing short of horror.
I walked in on time and was greeted by someone who told me that Ed Harshman would me meeting with me. A minute later Ed introduced himself, and told me that I had to wait because he had to eat something. Mmmmm… Ok. So I sat there and watched him eat his apple. And the man took his sweet time. Now, I don’t have anything against nutrition, BUT (1) plan accordingly, or (2) have the decency to at least do it out of my plain sight (I have to add that he occasionally looked at me as he bit onto it).
Ten minutes later he invited me to sit at his desk, and asked me how he could help me. I told him that I had already filed my taxes online via TaxAct, but wanted him to do the free second review because I may be able to save more (as the ad says). He paused, rolled his eyes, and reached his hand out. (I blankly stared at him) «Can I see your stuff?» he asked. I presumed he meant my return and handed the docs over. 45 seconds later — «Oh, you’re an attorney? why do you need my help then?»
Are you f-​ing kidding me? Seriously? I thanked him for his time and quickly left. WASTE OF TIME.

I’ve been coming here for years and never had an issue. I always make an appointment ahead of time, and if you have any special situations (ie HSA), let them know when you make the appointment.