Divano Home

AWESOME customer service
AWESOME home décor and furnishings
AWESOME deals !!
This was my first time in the store. A friend recommended it to me. I was overwhelmed by the selection, quality, and very fair pricing on all of the items. I wanted a particular desk chair and wanted to buy it off the floor. It is not the stores policy to sell off the floor. I explained to the manager that I am having surgery this week and need an office chair right away. Without hesitation he agreed to sell me that floor sample. I Will definitely shop there again and recommend to all of my friends! Make sure you ask for Menet, a really cool guy !

I bought a leather or leather like recliner here for about $ 240 total. Compared to other places that’s a good deal, ikea is about $ 600 for a cloth one, macys leather one is about $ 720 + aditional for tax and $ 65 shipping. The only complaint is that it was crazy hard to assemble. I didnt get bad service too unlike the other reviewer.

I have to give a rating of at least one star because the prices are affordable and reasonable for what you get. Great filler furniture for temporary means.
BUT, horrible, horrible service.
Purchased a floor sample and was told they would put in a box or some type of packaging as this was a very large wall mirror I purchased. No refunds or returns.
Returned to pick up a week later (wouldn’t give to me right away as they wanted to replace the item I purchased for something else so as not to have an empty space on their display area).
I expected some kind of wrapping and I did bring a blanket as instructed but I assumed this would be to cushion it further when I put it in the car.
Well, I go there, it’s sitting in the back room with no packaging. Just some bubble wrap paper thrown on the floor. No tape of any sort to even stick the bubble wrap on the mirror. Lady says they only sell merchandise delivered to their store by a third party. They do not wrap or even have anyone assist in delivering to your car if you pick up.
BUT, I was told they would have it wrapped it up or put in a box! I think they told me this so as to complete the sale.
She tries to throw the bubble wrap around the mirror and shoves the mirror around. At this point, I’m disgusted as this is probably causing scratching of the frame around the mirror. I demanded tape to at least tape the bubble wrap together but she says she has none!
I was so angry and upset at this point that I said this was no way to do business. No tape or nothing! She finally got flustered with me and asked if I wanted to void the sale. I said Yes! She probably wanted to get me out of there as I was probably being too vocal as there were other customers in the store and would not be good business to have an irate customer ranting and raving.
I don’t recommend shopping there. It’s okay if it’s boxed and something not too expensive because if something is wrong, they won’t accept returns.
Word of warning, while I was there, there were other customers looking for their boxes in the back room. I don’t think they found it and overheard them saying they would be back the next day as they could not wait any longer.
Also, the lady tried to credit me but charged me again. She had to call her daughter in to work the credit card machine so that I could be credited twice to offset the double charges.
If you want cheap furniture, go for it. I probably would not have been so picky about the packaging if I had gotten an additional discount for buying a floor sample which is usual at most stores. But they wouldn’t give an additional 5 or 10%.
But beware if she tries to tell you that it’s a popular item and that there are many people interested in the item you want to buy. Pressure sale at its best. As the saying goes, you get what you pay for.