C Dental X-Ray

Nice office. Large and short wait time
Good equipment and the xray techs know what they are doing.
I have a lot of anxiety about getting any kind of dental work done. But the tech knew how to handle my issues and get the job done quickly .
A bit expensive $ 200 for xrays. But that’s the cost of medical care in sf.
Convenient location near Powell st Bart.

Receptionist and nurses are nice. However, the equipment is really really outdated which resulted in a ton of X-​rays and of course more radiation exposure than necessary if they updated their equipment in the past 5 years. The radiology tech took over 20 painstaking X-​rays of my teeth by inserting a new film in my mouth each time. I anticipated the visit to be no more than half an hour. However, it took a full hour. I recommend requesting X-​rays elsewhere if possible due to health concerns and efficiency.

This review is based entirely on a brief visit, where I attempted to procure services.
Timeliness: C Dental could fit me in that afternoon. Timeliness does not appear to be an issue.
Helpfulness: C Dental did not differentiate between the procedure I needed (a single tooth scan) and the one they offered me (a full scan). They only told me about the 400 dollar procedure. That was too expensive for me to pop for on the spur of the moment and they don’t take insurance. (To be fair, the place I eventually ended up at didn’t either, but they facilitated the paperwork for me to be reimbursed, and offered a single tooth scan for a quarter of the price.) Finally, I am not sure if there was a misunderstanding but the staff at C Dental gave me to understand that they were the only people in the area who did such work, when I was balking over the price. And again, this may be due to an off day or to personality clash, but I felt the staff was a little brusque as they began to process my referral.
Environs: The office seemed a little dumpy and cluttered to me. Of course, I was only there briefly, and I may have arrived on an off day.
Location: They have many locations, AFAIK, and their downtown location is convenient.

For many people, visiting the dentist is the civilian version of being water boarded. You’re tilted back, someone or sometimes two people are stuffing things into your mouth and you feel like you’re being tortured. For me, getting a full mouth x-​ray is worse. Somehow, the x-​ray film clips produce a violent gag reaction when placed in the rear of my mouth.
I called the office and told them that I getting a full mouth x-​ray is difficult. Could I have a topical anesthetic sprayed into the back of my throat so we can avoid the unpleasant gagging? They said, «We’ll work with you.» Well, I did get Stanley, a pleasant and helpful tech who explained to me that as they are not a dental office, they can’t use anesthetics. I should breath through my nose to reduce the gag reflex.
OK, breathe, breathe, breathe… insert film clip. So far, so good. Of course, this in the front. Moving further back, it starts to go badly. Retching sounds are made. I am sure other patients will flee the office. Stanley is patient. «You’re doing OK. Relax. We’ll try again.» We do. More retching sounds. I decide I need to see my dentist and plead for some medication. The office did charge me $ 146 for the x-​rays, but said I could come back at no charge to finish the process.
I’ll update this review if I can convince my dentist that he really needs to give me something if I’m going to be successful and get the x-​rays as well not nauseate the other people waiting for their turn to be x-​rayed.

I was appalled by the upfront cost as well, but understanding how small shops and insurance works, it’s totally understandable. If I’m to rate this place for the cost, it should be our country’s healthcare system, not these guys; I’m strictly rating these guys based on their service and performance.
I had a 10:30 AM appointment and I was in and out exactly how they said, about 45 mins. The technician was really friendly and informative; yeah, I was kind of pissed about the cost, but that’s not their fault; it was me going for the stupid braces and this is part of the process. The process of the x-​rays and photos went really smooth, like following a script. I was feeling alright when I was done.
They will also file the claim for me with my insurance to try to recover some of the cost and I didn’t have to do anything, which was cool. I’m giving these guys a 5, because they did as advertised and the care and professionalism were superb.

Expensive for a full 3-​d x-​ray (Close to $ 400). Then I called and asked for a copy of the x-​ray and they wanted another $ 58 for it. (This is all digital now, really? $ 58 for an image CD?)
Office was ok. Billing lady was not overly friendly, but not rude either. She was just… there. The x-​ray tech was super sweet and she was informative throughout the process.
I was told by my oral surgeon to go to this location, even though it was further from my home. I don’t think it was impressive enough to have travelled the distance. How much different could they possibly be? Wish I would have called around and checked other places prices first.

My dentist is located in the 450 Sutter building and sent me to C-​Dental X-​Ray for a full mouth X-​Ray. I was pressed for time but went anyway and was pleasantly surprised by the quick, professional services offered by C-​Dental. The office is relaxing, spotlessly clean, with a very professional staff. I was impressed by the technology! The imaging machines used are the latest technology around, per the technician who explained every thing he was doing while taking many pictures for my full mouth X-​ray. I was in and out in 20 minutes and actually felt very confident that my dentist would have the best quality x-​rays he needs.

I was appalled at the lack of care in sterilization. I actually walked out without getting x-​rays.
The technician, without gloves, grabbed a plastic piece from a bowl and asked that I bite on it. No way!
The mouth pieces should be sterilized, individually wrapped, and put into place by a technician with gloves on.

I had to make a visit to C Dental X-​Ray, Inc. because one of my wisdom teeth is sitting on a nerve. To enable my dentist to extract that specific molar without hitting a nerve, I was requested to get a full mouth X-​ray.
My appointment is at 4pm. I arrive at 3:55 and go to the reception area. The technician asks for my referral slip and dental insurance card. Technician: *type, type, type, type*. Next, he tells me that I will have to pay $ 390 upfront and if my dental insurance covers any of the bill, I will be reimbursed directly from my dental insurance company. Fine. They told me this over the phone. I pay the bill. Technician: *Type, type, type* The technician shows me the dental claim form and explains that he will be submitting on my behalf and asks me to sign. I don’t have to do any additional paperwork myself. Yay!
Next, I wait in the reception area. Another technician comes and gets me. I am guided to a huge machine. Apparently, I’m getting a CT scan! I totally didn’t realize that. So, I go ahead and get set up for the scan. The scan is over and I stand up… feeling a bit dizzy, but I’m okay. I go back to the waiting area while they check the results. Technician tells me everything looks great. Done. I’m out of there by 4:15pm.
Quick, painless, and helpful staff. I didn’t give them 5 stars because they don’t estimate what your insurance covers. Instead of paying the difference of the bill and what your dental insurance pays, you have to pay the whole bill up front.