Lisa Nguyen,DDS

I’ve been going to Lisa for YEARS and she’s been excellent every time! I’ve had a lot of dental work done and she’s always professional, efficient and friendly. She’s always honest and fair with me about what I need to have done and the most cost effective way to get it done. I really appreciate this about her. Lisa is also great when it comes to making me comfortable when getting work done on my mouth — I’m incredibly sensitive and she’s always gentle, yet gets the job done. I’m very happy with the work Lisa does. Thanks Dr. Nguyen!

Almost three years later and LOVE Dr. Nguyen even more! I was referred to Dr. Nguyen, by a co-​worker and after experiencing her level of expertise, knowledge, professionalism and strong ethics, I am a loyal patient for life! As the Benefits Manager for my organization, I know first hand that Dr. Nguyen will take great care of all employees and that is when we do not think twice about referring staff to her. She has the ability to work with any patient. of any age, with any need and they all love her! She is an encouragement to many and takes a deep personal and caring interest in all of her patients… I highly recommend Dr. Nguyen!!!

I love Lisa! I have been seeing Lisa since 2004. She is personable, funny, not judgmental about my oral hygiene (I am not perfect but I don’t think I am too bad st keeping my teeth clean and white) and she works with my budget. I would not trade her for any other dentist in the city.

I have been seeing Dr. Lisa Nguyen for 11 years for general dentistry. Her work is great! She always makes time for appointments that are necessary or considered emergencies! She cares for her patients and she is honest with her professional opinion about work needing to be done. I haven’t had any billing issues like how others have mentioned. If you have a billing question, just ask the doctor! She tells you exactly what happened with the insurance company and why things are taking long and etc. The usual timeline for me is I get the work done, the doctor sends the claim, and I receive a bill for the remainder of the service cost that the insurance did not cover — pretty standard. People need to understand that your dental insurance does not cover 100% of the cost, they cover percentages of it, so keep that in mind! Also, you should check if Dr. Lisa Nguyen is considered in-​network or out-​of-​network because that is a factor too! Dr. Lisa Nguyen takes a lot of insurances, but do your due diligence and check for yourself too!
Overall, I recommend Dr. Lisa Nguyen for her impeccable dentistry!

Lisa has been an incredible dentist for me for years. She has been consistently honest, flexible and expressly concerned, not only with the well being of my teeth, but also my overall health. She has great provider to patient discourse, intervention and treatment techniques; commonly called good bedside manners. I put my trust in her; so should you!

2 years ago, I was unable to find a Dentist in my neighborhood and Dr. Nguyen was recommended. I am so pleased with her methods, style, and commitment that I travel from Palm Springs for my appointments. She built her practice with the latest and greatest technologies and specialties. Dr. Nguyen takes the time to explain everything clearly prior to any procedures. I always feel welcome, confortable, and important. I have never had to wait because she is always on time. The office is conveniently located close to BART and is clean, confortable and has wonderful skyline views of San Francisco.

Without hesitation I happily assign 5 stars to Dr. Nguyen based upon the nine years she has been my dentist. I have read through some of the unfavorable reviews here and can’t believe they refer to the person who has provided me with excellent service on every occasion I have visited her office. She has always been the ultimate professional, thoroughly explained every procedure she has performed, patiently answered all of my questions and has never been anything but courteous, friendly, cheerful and professional.
I am not a youngster so I have had about 60 years of experience with dentists. By far, Dr. Nguyen is my all-​time favorite. That’s not to say I haven’t had good dentists in the past; it’s just that Dr. Nguyen has shown interest in me as a person. It’s nice to be in one’s care who just doesn’t care about you professionally but cares about you as a person as well.
I have always had double dental coverage through both my wife’s and my employers. Dr. Nguyen has always unwound the red tape involved and helped me schedule my work to maximize my coverage.
Coincidentally, my previous dentist (going back to 1990) occupied the same suite as Dr. Nguyen. Over the years she has spent a ton of money modernizing and improving the office. It is far better than it was. It is clean bright and cheerful. It is certainly not a mess, dirty or unsanitary.
I feel Dr. Nguyen has always provided the best care Over the past 9 years. When necessary, her referrals to specialists have all directed me to the best possible care. I have never had any problems after any of the procedures performed and have never experienced any pain.
Don’t believe negative comments written by disgruntled people. Take it from someone who has been under her care for almost a decade and his visited many other dentists over his lifetime, if you need a good dentist, rest assured, you’re in good hands with Dr. Nguyen.

Unsanitary and her room was a mess. After the consultation I decided not to comeback. The front desk girl was really sweet.

I’ve had plenty of dentists over the course of my lifetime, from San Francisco to Chicago, and back. Dr. Nguyen is not the best, nor is she the worst (not by a long shot!). But I can honestly report she is very good. I was recommended by a friend more than 10 years ago. I was not happy with the old-​fashioned guy I had at the time, so I tried her out. I have not regretted switching — ever. In fact, I’ve been rather happy with the results of the long term care I’ve received.
Like others have reported — I suppose it’s not that unusual — I went for a long period of time without going to the dentist regularly. So, when I started with Dr. Nguyen, my teeth were not in the best of shape. I remember at least a few of those bloody gum checks, and being asked sternly by Dr. Nguyen, «Have you been flossing?» I have benefited by regular cleanings ever since, and had a couple of small fillings along the way. One of my self-​interests was to swap-​out some of the gnarly old amalgam fillings I’d accumulated among my molars in adolescence. Dr. Nguyen advised me to leave them be, as long as they were intact. It turns out a few of these older fillings had cavities developed along the margins, or under the filling, so they have been replaced. And they were deep! I’m not the easiest guy to numb (think big), but Dr. Nguyen has always taken care to insure I wasn’t in pain, (even if it meant stopping work to inject another shot.
One of the significant factors I appreciate is Dr. Nguyen’s knowledge, expertise and continual learning. I have enjoyed hearing about her travels about the world (to visit family in France and Vietnam). More often she has traveled to dental conferences and workshops. I keep my appointments — three times a year — even though I now have to travel from San Leandro to San Francisco (more than an hour round trip in the best of traffic). Dr. Nguyen offers Saturday appointments, otherwise I couldn’t do it.

I was motivated to write this review after reading some negative reviews for Dr. Nguyen. All I can say is that I’ve had a really different, and positive experience. For those who have complained about billing, I recommend you get some good dental insurance. And for those who have complained about complicated, difficult procedures with less than optimal outcomes, I advise you to keep going to the dentist (whichever dentist) regularly. An ounce of prevention …

I highly recommend the work of Dr. Lisa Nguyen. She is unbelievably welcoming and makes «going to the dentist» a lot less frightening. One thing most people fear is getting shot up with a big needle in their mouth. You won’t have to anymore because Dr. Nguyen is so skilled at that — you don’t feel a thing! No joke!
I’ve been going to Dr. Nguyen for many years now for cleanings every six months and have been very impressed with her thoroughness. She’s incredibly professional, friendly and detail oriented. Making appointments with her are very easy (the staff is super flexible) and she’s always very accommodating and willing to stay the extra hour to squeeze you in on a weeknight or come in on Saturday!
Dr. Nguyen really cares about her patients and takes the time to fully explain different treatment options, when needed. I’m so glad that I found her!

BEWARE: Lisa is not only a completely incompetent dentist, she is also emotionally unstable and extremely unprofessional. I was thrilled to have found a female dentist and went for what should have been a routine cleaning — it set me off on a multi-​year dental disaster involving several other dentists and thousands of dollars of care to correct the damage she did.
I’ve had to get two crowns and a ROOT CANAL as a result of the horrible work Lisa did. She gave misinformation about the work I needed and insurance coverage. When i called to ask her about the mixup she yelled and HUNG UP ON ME — twice!
I am not a difficult-​to-​please person and wanted to give Dr. Nguyen the benefit of the doubt but she proved herself to be terribly incompetent and unprofessional time and time again. And I have spent years recovering from what she did. If zero stars was an option I would have picked. Do yourself a favor and STAY AWAY!!!

This review is being written at the direction of a family member who visited Dr. Nguyen.
This review is in regards to a dental procedure that took a lot longer than originally expected.
Dr. Nguyen took the time to explain her process, and made sure that everything worked out.

Crazy lady! Messy lady!

Dr. Nguyen rocks. I’ve been going to her for over 5 years and have never had a problem. I do have decent dental insurance so I’ve never had a billing issue like the negative reviews seem to focus on. When I have had work not covered by insurance (or work that I’ve considered) she was very straight-​forward about the costs and offered to put me on a monthly payment plan. She is very professional yet friendly and I look forward to going into her office each visit. I couldn’t ask for more when it comes to such a normally painful and uncomfortable doctors visit — and I’ve had more than my fair share of orthodontics and dental work.

I am physician myself and got dental work done from her. She seemed nice and charged me $ 256 after the visit telling me my insurance covers 90% and the remaining was $ 256 that I paid before leaving.
Now the interesting part, 2 weeks later I receive another bill from her office of $ 687 for her services. I contact her and she tells me she had no idea that insurance would bill me more. She then sends me another bill, now with a notice that they would send it to 3^rd party collectors if I don’t pay now.
My review mostly underscores that there is no way of not knowing how much to charge a client ahead of time prior to services offered. Lisa Nguyen is very skilled in luring you to her office and then would slowly try to extract money out of you after the work is done, not giving any estimates based on your insurance plans. I have talked to my physician and dentist colleagues and they all recommend staying away from her. Be careful before getting work done from her.
I agree with reviewer L.A. a 100% on her billing practices and I completely agree that she should be taken to small claims court.
She spends all the money she extracts out of you to trips to france and other parts of europe. Stay away from her.

I have been going to Dr. Nguyen for nearly 8 years and would never dream of going elsewhere. She is professional but super personable — so much so that I actually LOOK FORWARD to going to the dentist!
I would also add that I have had tons of cavities over the years and she has also performed a deep cleaning or 3 on me and she is super gentle and always has the best staff.

She wanted to pull my wisdom teeth, not knocking me out and make two separate appointments.
Now, this happened a little over a month ago. went to get my wisdom teeth pulled. Wasn’t really nervous. She was trying to numb my bottom jaw and it just wasn’t happening. (understandable, not complaining) so she gave me about five shots total, still not numb, but the epinephrine was at an optimum level that made me dizzy and made my heart race. I felt like I was going to pass out. She took my blood pressure it was extremely high (a side effect of epinephrine) and said I should go to the emergency room. She claimed it was just my nerves getting the best of me. Now I believe the multiple shots did it. I am not blaming her, just don’t sit there and play it off on nervousness. Because I was fine.
I went to the urgent care at st. francis. They said, it was a side effect of the epinephrine and that I should go to an oral surgeon next time. I’m going to have to take doctors orders.

I love Dr. Nguyen. I have been going to her for a few years and have had to had a lot of work done. She has always been more than fair, taken great care of me and is EXTREMELY gentle. She is always a lot of fun and I always love the conversations we have, and before you know it, you are done.
Bottom lie: Best Dentist I have ever had and she makes going to the dentist a total breeze.

In all honesty, my review is only for her billing practices and administrative staff. The work she did was phenomenal. I had my wisdom teeth removed and a deep cleaning, all which were well done and healed very well.
Now, for her billing practice… Several times she told me one thing about how much something cost, but would then tell me it was different (always more) after the work was done or while she was doing the work. I mean, how could I contest a price change while I am sitting in the chair about to get work done. Also, I made a payment for services which was not registered by her staff, and which they tried to come after me for later. Seriously, after that happened I dumped her by phone. Although her dentistry work is great, her administration and billing is a mess and should be addressed before someone more vindictive than I take her to small claims court for changing prices on them.

Dr Nguyen is like going to see an old friend. Then getting your teeth drilled. She makes what is one of my top 2 most unfavorite experiences in the world (dental work and flying) near enjoyable. I trust her, and she’s brought my teeth back to a healthy state of being.
I refer all my friends to her. And they love her, too.