Enterprise Rent-A-Car

San Fernando, Estados Unidos

3.7

Cerrado ahora

20 opiniones

Contacto

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Teléfono:
+1 818-361-4422
Sitio web:
www.enterprise.com
Dirección:
638 San Fernando Rd, San Fernando, CA, 91340
San Fernando
Paradas y estaciones de transporte público cercanas:
1.9 kmSylmar/San Fernando
Categorías:
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Hoy

Hoy 08:00 – 18:00
Cerrado ahora
Horario local (San Fernando) 20:58 viernes, 20 de junio de 2025

Horario de apertura

lunes 08:00 – 18:00
martes 08:00 – 18:00
miércoles 08:00 – 18:00
jueves 08:00 – 18:00
viernes 08:00 – 18:00
sábado 09:00 – 12:00
domingo –

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Inmediaciones

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20 opiniones sobre Enterprise Rent-A-Car

No se requiere registro
Tu valoración: 2
Galveston, TX
The staff was friendly but weren’t as helpful. I had made a reservation for a smaller vehicle when I get there they give me a truck which I wasn’t to happy about. The guy at the front desk told me to call the next day and they would have something for me. I called and the lady wasn’t to nice pretty much said I am stuck with what I had for the whole week. It wasn’t a great experience.
Tu valoración: 2
San Fernando, CA
I liked that I got my reservation and within two hrs I was driving off with the vehicle… but not the one I wanted…
Or spoke about that they offered with the salesperson over the phone.
Friday-​Monday = $ 180
Since its a small place don’t expect many options.
Its LOW RATING I choose to give it is because they do not service (vacuum) their vehicles. Mine was all dirty, I went home and did the vacuuming myself!
The vehicle was also dirty from the outside which I disliked… Who wants to ride on a dirty car ?
I did not bother to clean, way to much time would be spent washing or 10 – 15 bucks wasted on getting it washed.
Tu valoración: 5
Arleta, CA
Easy pick up… fabulous rental, great customer service and a fast drop off too! Thank you for making my experience sooo easy!
Tu valoración: 5
Los Angeles, CA
Always have a great experience when renting a car from here. Mark was great and made everything easy. Even though the Office was busy when I got there, the staff was great in assisting all the clients. Thanks for a good experience.
Tu valoración: 5
Sylmar, CA
My biggest complaint… And I mean my BIGGEST compliant was they didn’t let me have my expected Kia 4door. Instead they gave me a nice and flashy 2dr challenger. They up sold me, but it didn’t feel like it. I didn’t mind paying the additional fee because of the great service they provided. Anthony helped me and he was nothing but great and friendly. Also the assistant manager Marcus was great as well. He made sure everything went smoothly! Definitely recommend them because of the staff they have. Thanks again and I will definitely be back!
Tu valoración: 1
Pacoima, CA
Worst experience I’ve had thus far. I haven’t dealt with enterprise much In the past and I usually go with other rental places but I this is where the insurance from the party that hit me put me on… Worst customer service I have ever experienced from the beginning to the end… I still have the rental and I’m trying to return it but they are not helpful what so ever!
Tu valoración: 1
Los Angeles, CA
First time renting a car here. The staff was nice but the service did not feel personal.
They couldn’t find our reservation. I booked it a week in advance.
They required quite a few documents without telling us why. Things like a credit card bill or some utility bill or pay stub. I assumed it was to verify the home address. But online it doesn’t say anything (at least what I saw in the actual rental page) about need a bill or something to prove your address.
Took close to an hour after all that and the tank was only a quarter full.
Probably will not be back to this location.
Tu valoración: 4
San Fernando, CA
The service is fine. The staff is transferred a bit too often and once one employee starts to know my usual requests he/​she gets transferred out. On occasions they don’t have enough cars and you have to wait but it’s not the norm. Usually good service.
Tu valoración: 5
Covina, CA
GREAT EXPERIENCE! The staff here were super helpful! Even tho the office was extremely busy they stayed very professional and always had a smile on their faces. I will definitely be back and recommend this place to anyone looking to rent a car! Keep up the great work you guys!
Tu valoración: 1
Burbank, CA
The employees at this location each took turns berating my senior citizen mom after she was attempting to return a rental and was presented with an additional 400 unexpected bill. They treated her harshly an disrespectfully. Beware — there is no concept of customer service here.
Tu valoración: 1
SYLMAR, CA
Rude imbeciles. unless you are willing to rent a higher than average priced vehicle, they wont bother to lift a finger to assist you! No more business to Enterprise… I will go with Hertz from now on — their vehicles are $ 3-​$ 5 more, but the difference in service is incomparably better!
Tu valoración: 5
Los Angeles, CA
I just rented an SUV for a week, Tim Stanley and the whole staff were super helpful, polite, knowledgeable and friendly. First time I rented a vehicle thru Enterprise, I’m done renting with their competitors.
Tim gave me the absolute best customer service.
Tu valoración: 4
San Fernando, CA
Booked a last minute rental and there were cars still available. The Manager Tim was great very friendly, however the representative that took us to our car was not friendly and rushed through the inspection and said there was no damage. When we looked at the car there were dents on the hood and large scratches so we took pictures. When I went to return the car the mentioned the dents on the hood luckily I had proof that it was there when we got the car and Tim helped us again and handled it well. Reminder: Make sure they do a thorough inspection and take pictures if they miss something!
Tu valoración: 5
LAKE VIEW TER, CA
Add time passes I keep on going back to enterprise. They have great service. They can please my last minute rental needs at a resanoble cost.
Thank you enterprise
Tu valoración: 5
LAKE VIEW TER, CA
My experience at this particular enterprise was great! All employees were very polite and friendly. They made me feel very comfortable while waiting for customer service, my wait was very short. All questions I asked were answered quickly and efficiently. I will definitely return and I highly recommend this rental place to all.
Tu valoración: 5
South East LA, Los Angeles, CA
Great place to rent a car upbeat personalities and friendly service two fabulous men took care of us Steven and tony total cuties with super great personalities there was a miscommunication with the total I went in and talk to them and they totally fixed it I am a completely satisfied customer will definitely rent from there again !!!
Tu valoración: 5
Los Angeles, CA
Always proffessional, and usually upgrade car when possible. I have nothing to complain about, this is great place to rent a car, they will pick you up and drop you off if need be, no problem.
Tu valoración: 5
Sylmar, CA
I want to commend Steven Batista. A few weeks ago, on a Saturday, I showed up to pick up my rental. But, I was two hours past closing time. Seven Batista was still in the building. It was my mistake for being late but he still helped me out by getting me my rental while providing great customer service. This was a great experience and I have Steven Batista to thank for it.
Tu valoración: 5
Los Angeles, CA
Update: perhaps I came in on the wrong day before but they have a couple of Spanish speakers now.
Tu valoración: 2
Sylmar, CA
They used to be awesome at their old location. I don’t know what changed, but the quality has gone down the toilet. Friendly agents (that is the only reason I didn’t give 1 star) but delays and dumb mistakes one after another. They ended up giving me free everything but the experience was not worth it! AVOID.