Vons

I come here almost 3x a week and I’ve always had great experiences with the employees (cashiers are always super friendly that’s why I like shopping here) … until today, Jena (cashier) first time I saw her, not sure if she’s a new employee, she seemed very unhappy with her job, impatient, unfriendly, inconsiderate … I think she should find a desk job not customer services related, Just a suggestion.

Typical grocery store you run to when you really need some groceries.
Whenever I come here there is either a REALLY long line. OR something is up with the cashiers.
Food is here is ok. Not always fresh so take a close look before you buy.
They do have starbucks in here as well if you’re craving some coffee!

Lisa the cashier is AMAZING! She remember my boyfriend and I every time we go in and is so sweet. Seeing her always makes our day! Definitely the best employee and remarkable customer service:) yay Lisa!

This VONS is clean. There is a Wells Fargo branch located inside, they are open 24 hours in a safe neighborhood and well stocked with all products. They also have a very impressive selection of Organic options. The staff is very kind no matter what time you walk in. I’ve been there at 2:30am and at 2pm and there is no difference in customer service. Always pleasant. I also LOVE the self-​checkout lanes! So lucky I live close to this store.

Wow! Pet peeve of mine… acknowledge the customer and not act as if they are not there while taking their money.
1. Not impressed with manager joking with employees over customers heads like we’re at a sports event.
2. Not impressed the «bag-​boy» that didn’t know how to handle a customer bringing their own grocery carriers (in this case plastic «beach-​type» container with handles). The kid (big boy with frizzy hairdo) was so thrown off by the whole non-​standard grocery carriers, he was frozen in place, gave funky looks to the back-​surgery-​recovering-​friend I was helping in this shopping endeavor. He kinda just dropped things into the carriers, didn’t help load the cart with the multiple carriers or offer to help out to the car. In the meantime, the cashier manager dude was yakkin’ it up with his cohorts without coaching the deer-​in-​headlights bag-​boy.
Anyways — got it off my chest. What a lame group of Vons staff. Bad timing on our part.

I was really excited to learn that this Von’s location had a pharmacy. Unfortunately, I also very quickly learned the hard way that just because they have a pharmacy, doesn’t necessarily mean that they are capable of filling prescriptions correctly. This pharmacy is responsible for providing me with one of the worst experiences that I’ve ever had in getting a simple prescription filled. It took almost two weeks, four personal visits, and countless phone calls for Von’s to correctly fill my prescription. OVERALL, IT WAS A HORRIBLE NIGHTMARE AND THESE PEOPLE HAVE NO CONCEPT OF CUSTOMER SERVICE!
This was NOT rocket science. All Von’s Pharmacy had to do was order a 90-​day supply of the brand medication from their supplier or the pharmaceutical manufacturer, slap a sticker on the sealed container, charge me an outrageous price for the medication, and enjoy their ridiculously outrageous markup. THAT’S IT! Unfortunately, the pharmacy staff is much too incompetent to complete this process flawlessly. They didn’t even have to worry about dealing with insurance. I paid for this prescription completely out-​of-​pocket.
Instead, a calamity of errors ensued. At one point, THEY DECIDED to provide me with the generic version of the medication rather than the brand version, even after I specifically requested the brand medication. On another occasion, THEY DECIDED to only provide me with one month’s supply (30 tablets) of the medication, instead of the prescribed amount of a 3 month’s supply (90 tablets), even though I specifically requested a 90-​day supply. On yet another occasion, they completely misquoted the cost that I would have to pay for the medication. I could continue … but you get the picture. The worst part of all this is that, the entire time and with each error, the pharmacy personnel had an arrogant attitude that this is no big deal and I should just accept the fact that they can’t correctly fill my prescription. I even brought this matter to the attention of the store manager. He offered to buy me a cup of coffee. I don’t drink coffee. I just wanted my prescription filled correctly.
Needless to say, I won’t be refilling that prescription nor filling any other prescription at this Von’s location. I have already transferred that prescription elsewhere. All that I can say is that it’s a good thing that this medication was not critical to my health and well being, since I had to wait almost two weeks for Von’s to correctly fill my prescription! What if you had to wait two weeks to get your prescription filled correctly, due to a pharmacy’s incompetence?

Ok this is my «go to» store because I live nearby. I usually really like this store but the last three times, there has been a shocking lack of baggers. I’ve had to bag my own groceries — and that is NOT why I go to Vons. I complained about it, but everyone seemed not to care. I noticed a bagger who was bagging small orders — and asked her to come over, since I was purchasing about $ 300.00 worth of groceries. You would have thought I threw up in front of them — from the reaction I got. Manager! Please make sure that you have enough baggers, as well as the they are paying attention to what customers need.

Very helpful staff, helped my mom out to the car with her heavy loaded cart, nice to have that little extra from someone that looks like in high school. Thank you

Can’t find anything in this store, its disorganized, and has incompetent staff. The pharmacy department is an eyesore in the back, and is always empty. Wasted space all around. Target and Sprouts are better and cheaper than this dwindling grocery chain.

I went to pick up a loaf of French Bread to have with the fresh pasta and braciole I was making for dinner this evening. Every time I go to Vons for baked goods I am so impressed at their selection and freshness. It’s like going to your local Mom and Pop bakery.
However, this Vons did not have the selection that Rancho Bernardo Von’s does. I was still impressed with the quality of the French Bread. Still steaming from coming out the oven. Yummm!!!

The bakery manager is amazing. She made my wedding cake and grooms cake for our wedding. Our guests loved the cake and said it was the best cake they’ve ever had. The peach ombré was perfect. She even helped me load it in the car.

My favorite location. The self checkout is a game changer! Less packed then most vons. Great deals! Sign up for the club so you’ll save and get better deals! You can get gas rewards when you buy, which i love and have been taken full advantage of! I buy everything here! And am always pleased with their own products as well!

Clean store. Wide aisles. Good selection. On the pricier side when it comes to grocery stores.
This is my neighborhood grocery store. It’s in a good neighborhood. Imagine my surprise, then, when I went to use the men’s restroom near the front entrance. The restroom is dirty and it smells like something from a gas station.
You certainly don’t go to the grocery store for their restroom facilities, but, dang, you at least hope that the restroom doesn’t smell so bad that you debate whether you should hold it until you get home.
Anyhow, I like the grocery store. Just don’t use the men’s restroom if you can help it.
Four stars.

I’ve lived in many places and shopped at every kind of grocery store imaginable. I’ve always like coming to this VONS, as its always clean, well-​stocked, and the staff are courteous.
My only qualm is that the prices are a tad on the high side when it comes to most items (although the wine prices are great), but I thinks this is more of a corporate (Safeway) thing…

This is probably the nicest Vons I have been to in San Diego.
Pros:
+ Everything always stocked
+ Grass-​fed ribeye, ny, tri-​tip, filet mignon, tri-​tip, skirt steak, flank steak (cheaper if you buy them in the roast). These are the open nature brand and are from Australia.
+ Wild seafood
+ Good selection of organic produce
+ Weekly Deals
+ Clean
Cons:
— Lines can get long
Paleo /​primal /​healthy people, get your grass-​fed beef here! It’s the best price I’ve found so far. I’d support more local farming but this grassfed beef is too cheap to pass up.

4 stars to the bakery/​deli staff.
3 stars to everyone else since nobody looks up to talk to you.

This is by far the better Vons of the Poway/​Sabre Springs/​PQ area. It’s big, it has many services, and it has self-​checkout. I hate people, so this works out great for me.
The only issue I’ve had is some airhead checkers. If you buy anything with a ½ off sticker make sure you point it out to them, or else you have to go back with the items and haggle a bit, and that’s annoying when you’re the one responsible for holding up the line. Still, everything was quickly resolved and I can’t complain too much.
The size of this place borders on too big (Though it still can’t compete with Escondido or Los Coches, you could get lost for days in those locations) but it has the best selection and they either are the best at rotating the stock or they just have a high merchandise turn-​around, because I haven’t had the same not-​so-​fresh issues I’ve had with other Vons locations.

Vons… The Safeway to go. Get it? HAHAHAHHA
Okay maybe not. Safeway is the parent company of Vons and it’s what i“m used to since I grew up in Northern California. Von’s is clean, friendly supermarket that I thoroughly enjoy shopping at. Why? Their deli sandwiches are good and pretty fairly priced. The people that work here (actually almost every von’s i’ve been to) are typically very nice. And it’s CLEAN!!!
They don’t always have the best prices but hey, just shop for whatever’s one sale or shop for whatever you have coupons for. Their new addition of the U-​coupon thingy is a nice touch and helps us save some washington’s.
This Von’s is close to home and has the standard affair of service counters, etc. Nothing really stands out to be honest. Oh I think they have a huge pharmacy. A pharmacy that I don’t think is ever open when i go. I guess I should stop shopping so late at night.
It’s my go to place because it’s close and that’s about it.
TL:DR — A standard Von’s.

Scripps Ranch Vons number two.
And it can get pretty cozy late in the afternoon.
This location is where the yuppies, snobs and upper class of this wanna-​be whitebread upper crust community buy their jiggling eggs, hard butter and cold milk. The parking lot can be crowded with $ 40K European hoopties that get a weekly detail. Housewives of the local rich and famous can be seen in their velvet track suits and large «raccoon eyes» inducing sunglasses. You’ll notice suit wearing lawyers and execs scanning the liquor aisles of bubbly to celebrate that large deal that was closed. Nobody buys coffee at the Starbucks inside, everyone goes to the other Starbucks a couple stores down the sidewalk.
Don’t accept help with the groceries to your car, the baggers take no less than a $ 20 tip.
The only thing missing is valet parking.
Of course, I’m bullshitting you.
This isn’t Ralphs.

Ordering a birthday cake from a grocery store bakery is convenient because you only need 24 hours’ notice, and Vons’ bakeries are perhaps the best among the Southern California supermarket triumvirate of Vons-​Ralphs-​Albertsons. Plus, the value is unbeatable, with a freshly prepared 8-​inch, 2-​layer round cake for only $ 13.99.
But still a grocery store bakery cake usually lacks the glam of a mom-​and-​pop bakery. NOT SO! at this Vons on Scripps Poway Parkway.
The standard 8-​inch round birthday cake I ordered last week BLEW ME AWAY with the intricate and artisan flower designs atop the cake. I had asked for «flowers» when placing my phone order, expecting the standard mundane frosting roses. But when I picked it up they were these very fancy RANUNCULUS flowers with perfectly placed petals by the dozens and delicately crafted leaves with floral buds dotting the green vine! I don’t know WHO decorated my cake, but this person has MAD SKILLS that you don’t normally see in a supermarket bakery! Additionally, the buttercream that made up the flowers was not stiff as is often the case, but silky and soft!
Check out my photo to see what I mean. Would highly recommend THIS Vons bakery if only you could get the same cake decorator!