Village Nurseries

The Reviews are TRUE! The women who answer the phone with «YA» and i ask a few questions and says to use google instead is pretty rude. I now will definitely never let anyone buy from this place and will never recommend this joke of a company to anyone. Sad to say probably worst customer service I have ever dealt with

My designer purchased a large order of plants for me through Village Nurseries. I was suppose to receive four 2 gal Agave plants and two 24 in box Crape Myrtle trees, instead I received four 1 gal Agave plants placed in 2 gal containers and two 15 gal Crape Myrtle trees placed in 24 inch box containers. Both my designer and contractor agreed the plants were not what I paid for. I asked for a refund due to the smaller sizes and was told they would not refund as prices are based on the contaner size not the plant size! They also said I received a good deal for my plant order as is! I have since written to corporate headquarters with pictures expressing my concern about their business practices, but have not received a response.
The Sales Reps I spoke to at the Governor nursery are also very rude and do not care about the end customer! This business does not abide by their company Mission Statement and I wouldn’t do repeat business with them or refer them to any other potential customers.

WHOLESALE ONLY! Absolutely no general public sales. I wish I’d’ve read the reviews first. I was in the area & read all the posted signs as soon as I arrived.

Have you ever been watching an HGTV show and the designer takes a trip with the client to some incredible nursery that seems to have millions of every plant known to man and you’re sitting there thinking, «Do places like that really exist?» Well, they do and it’s here. This place is the real deal! If you can find a way to shop here, you should. Period. For people to give this place 1 star reviews because it is a wholesale nursery is ridiculous. That’s like saying Congressional Country Club is a bad golf course just because they kicked you off for trying to play there without a membership. They are pretty explicit about it being wholesale but they will definitely work with you to find a way for you to shop there. They found a way for me to shop there and I am definitely not a landscaper! Once you are in, the assumption is that you are a landscaper and naturally know your plants but the front desk was still very helpful for plant selection. The plants themselves are top quality, the selection is unreal and it’s wholesale prices. What more can you ask for? An enthusiastic 5 stars!

I used to come here all of the time. I call them, ask about bamboo, load up my kids, drive 25 minutes to here and get denied entry. It’s wholesale only! From all of the reviews complaining about this, you would think they would mention this on the phone.

This place SUCKS!!! Don’t even bother. My landscaper sent me here to look and buy the plants I needed. Loaded up my truck with plants and was told to put them back. I showed them my landscapers information and they still told me to put it all back. I dumped all the plants right at the front and just left. Apparently these people don’t need the business.

I don’t know what the hell is wrong with the Aholes leaving the bad reviews — I’ve been here four times in as many weeks, they’ve been SUPER nice to me — and I’m not wholesale, I don’t even know dip about plants !!! this place is SPRAWLING and has EVERYTHING from the looks of it — they even ordered me three dozen additional plants and had them in in two days !!! hell, I’d NEVER go back to home depot now, these guys are where it’s AT !!!

I bought two 15 gal. giant birds of paradise. When I got home and went to plant one of them, I found that it was a five gal. sitting in 15 gal. of dirt… no rooting whatsoever. I didn’t want to lug the whole thing back so I took a photo of the plant with the root ball in the perfect five gallon shape (and no rooting outside of that shape) with the remaining ten gal. of dirt right next to it. I stopped by the nursery to show them the photo and just credit me the difference between the five and 15 gallon price. They refused, so I guess I paid an extra $ 45 for ten gallons of dirt. When an HONEST business repots a plant to a larger size, they don’t present it for sale until it’s properly rooted.

Unless you’re a licensed landscaper, don’t go. They’re starting to enforce what they said was a long-​standing policy as a wholesale-​to-​trade only nursery. Most all wholesale nurseries in the cities I’ve lived in will sell to the public and are happy to do so. To echo what many have said, the customer service is TERRIBLE here. I’ve gone for years because it’s convenient to where I live and have tolerated the rude attitudes. I’m not sure if they all hate their jobs or just hate the general public. Now that they’re turning away the public, the latter problem should be solved. So, licensed landscapers, let us know if the new rule solves their long-​standing customer service problem.

The reason that this nursery can no longer sell to the public in not their decision. They lease the land from Mira Mar Military base right next to the property and they have made the decision for them. They can no longer have the public on the property. This is a great loss for this Nursery and they do feel the pain. It is not because they do not want to sell to you, they CAN NOT or lose their lease. Maybe you should have gotten more information before you went on a rant. and BTW… if the customer service was so horrible, why did you continue to shop there for 10 years???

Needed a couple of large potted plants for a retail space. Stopped in one morning and these guys really helped me to put something together. They even sent me to Canyon Pottery as they have a somewhat small selection of pots. We selected 2 pygmy dwarf palms and are really happy with the results.

I am not going to buy anything from this nursery anymore. I bought some topsoil from them and nothing in my raised beds is doing well. I checked with a friend and he had a similar experience. They even told him that they changed the top-​spoil and assured him it would be better and then it wasn’t!

Stopped in to find some bonsai for the office. Too bad they don’t have any.
I’m giving a 1 star for the customer service. After walking around their garden looking for bonsai, I was directed by a couple of landscapers to go into the «oficina» for help. Upon entering, I noticed at least 3 people behind the counter who seemed to be talking amongst themselves. There was one woman in particular whom I caught eyes with first, who gave me the dirtiest look then turned her back to me. Wow. What the hell? I was beyond confused, but shrugged it off. I just want to know if you carry bonsai, man. I got 99 problems, and unfortunately for me, this B was one of them.

Not open for the public anymore :(. We used to buy plants in MWN for few years. Too bad to think there are actually a lot of people who usually does their own landscaping or planting during this time of the year. But I guess good for other nurseries. Oh well good luck to your business MWN.

This will be the last check-​in here! We are no longer allowed to shop here without a licensed landscaper! New owners… Really stupid since we bought almost all the plants/tree’s for our new place here! It’s their loss! The service was never really that great to begin with you were more or less on your own, which was fine just tell us where the plants our located (they gave you a map). I won’t miss going here at all!

This place is huge! I bought a lemon tree for my backyard, come here and see the vast landscape filled with plants and stuff…

The straight deal:
This is a wholesale nursery for people in the biz. If you’re not in the biz, go to retail nurseries, or hire me, and I’ll buy the plants for you at Miramar Nursery. :))
The customer service is fine, given the above. They give directions to where to find the plants, and nominal other information as may be relevant given the above conditions, and of course ring up the sale to continue providing their service of growing and selling plants to us. There are also info sheets available for free on the wall inside the sales office, and books for purchase.
It’s a good/​great nursery to get many types of good/​great quality condition landscape plants and some other landscape materials.

Big place, go with someone who knows they way around. Staff very friendly.

I have never encountered such rude people in my life. I literally stood in line for 10 minutes while two employees answered phone calls that came in after I was in line. When I finally got to the desk the girl was practically hostile to me. «how do you know the price of something?» «uhhh it’s on the price list» (large pause while she stared me down) «So may I have a price list?» que the eye roll and shuffle to a file to hand me a price list. «Is there someone who can help me outside?» «Nope.» «Really?» «Nope, just in here» «You do sell to the public, correct?» «Yep» Well NOT TO ME.
I would NEVER buy anything there. NEVER. And I’ll tell anyone who’ll listen.

This is definitely a business to business operation. They aren’t geared to dealing with the general public, and were definitely not friendly. They don’t have prices or labels on the plants, and the office staff isn’t helpful.
Unless you are a big contractor or professional landscaper, I suggest going to a smaller nursery like Anderson where the staff is friendly and helpful.