University Dry Cleaner

I had been going to this dry cleaner for many years for one reason, and one reason only… Because they were cheap! Recently, I brought in many dress shirts and a few suits to be cleaned. When I came in to pick them up, I also brought in a coupon that would knock off roughly $ 2 from my high bill. To my amazement, they told me I could not use it because I had not let them know during my original visit there. I said I was not aware of this new policy because I have done this many times before. They responded by saying you tell us first next time! I paid for my clothes and went on my way, knowing I would never return.
This company has no concept of customer service. Every time I came in, I would never get greeted, or thanked for my business. The employees would always carry on in conversation amongst themselves in their native language or their phone calls, and never acknowledge me there. Many times I would find my dry cleaned shirts missing buttons and stains not removed.
Again, I had been a good customer of theirs, spending hundreds of dollars there over many years. It’s very disappointing that I was not treated like a loyal customer. I would rather give my business to a company deserving of it.

This is BY FAR THE WORST DRY CLEANERS ON THE PLANET!!! I brought in shirts for cleaning, they came back with murky yellow tint and completely WRINKLED!!! I’m extremely upset!!! On the hanger, it was LAUGHABLE, it looks like they put the shirts in a conventional washer and didn’t even iron them when the put them on the hanger. I also brought in two dresses my wife asked to have stains removed. One still had all the stains, the other looks like it was damaged from whatever they used to clean it with. I’ve taken to another cleaner to confirm.
ABSOLUTELY POSITIVELY AVOID THIS PLACE!!!

I use the one on Mission Gorge Rd. Low prices, lousy service. Most of the workers speak very little English, so communication is an ongoing atrocity. Plus, the place seems to have become a daycare center for the workers kids, so they are always distracted, which only compounds the lousy customer service you get there.
In spite of this, my shirts usually came out OK. But if there is a problem (a broken button, stain that didn’t come out, etc.), they never seem able to resolve it. But their prices are cheap, so I keep going back. I don’t bring expensive clothers or suits to this place, and you shouldn’t either.

You get what you pay for @ this cleaners. I will continue to go back but if if I spend a ton more on my clothes I would recommend going to a more expensive place. I have had buttons fall off and stains that remain after the cleaning :(.
You can almost always get coupons in the mail for this place. that is how I roll.

University Dry Cleaners is probably one of the worst places to bring your clothes to get washed and dry cleaned. Once I brought in a white button up shirt that had a stain and so I put a stain sticker on it. When I picked up the shirt they didn’t realize there was a sticker, so it wasn’t removed prior to washing. Next thing you know, the colors from the sticker transfered onto the shirt.
Another tendency is broken buttons on shirts which probably happens from bad ironing.
Stay Away!