University Cleaners

Worst dry cleaning ever!!! I’ve used them twice an that wAs clearly once too many!!! You get what you pay for

I just moved to the neighborhood and found there prices to be the best around. I’ve dropped about a dozen shirts there and half of them had to be re-​pressed. You definitely get what you pay for here. Worst dry cleaner I’ve used in San Diego.

I’ve had women’s button down shirts laundered here in the past, and, while they didn’t do a fantastic job, it’s close to my work and the prices are right. I went in today with two shirts and was told they don’t launder women’s shirts — only men’s. I would have to pay for a dry cleaning! Needless to say I will never give them my business again. I just hope they go under and are replaced with a better dry cleaner’s.

The quality and the customer service are so poor I have decided to find another cleaner after a couple years going to them. Yes, they are cheap, but you do get what you pay for. More than once I have noted that shirts with stains still have the stains after I get them back — and if I launder them myself, the stains are taken care of. In other words — clothes appear NOT to be laundered, but simply pressed and returned. And the staff that work there fail to recognize me after I go week after week.

I’ve used them a couple of times and have no complaints. Their prices are a lot cheaper than the average dry cleaner and they have your items ready for pickup in two days time.
All I ask for in a dry cleaner is that they are cheap, quick and do a great job… and this place does.

Very simply, this is the worst dry cleaner I’ve ever used. Yes, the prices are inexpensive, but the service has deteriorated to the point where I can no longer justify coming here, even with their low prices.
The couple who work at this particular location speak almost no English at all, so communication is very, very difficult. Even though I had been coming in weekly, when I drop off my clothes, they hand me the ticket and a pen and order me to «write your name, number, give back to you in two days cleaning.»)
The last straw came this weekend, when I tried to point out some food stains on a couple of shirts I had brougt in for laundering, with the expectation that they would put those little food-​stain stickers on the spots so they can be pretreated. The lady didn’t even want to do that. She waved her hand at me, completely blowing me off, and muttered something halfway unintelligible that «we do good job at laundry clean, you special customer»). I gathered up my shirts and left and I will never return. I have since found Marston Cleaners to be a joy, and they are only a few dollars more expensive per order.
At this particular location, this couple seems to be living in the shop in the back, as they eat their food there, watch TV there, and have a crib for their kid there. The food they eat stinks up the place and the shirts come out smelly because of it. So I have had enough of this awful establishment.