U.S. Bank

their customer service is horrid! I called just needing their fax number. 1) takes like 8 rings before anyone picks up 2) i was placed on hold for almost 10min. I decided to call back and this gentleman answered still took longer to get a simple fax number and then he hung up abruptly.

Peymon Kalandar at the branch helped me to download my statements even though I am no longer with that branch. He, together with most of the managers and tellers provide excellent service.

This bank tried to rob ME!
Well, US Bank isnt any different from the others; they all try to rob you. Seriously, ive been on NYC Subways and witnessed pickpockets with less skill at robbing common folk than these banks. I also saw a pickpocket get his fingers broken and wrist smashed by one of those angry ‘common folk’ after attempting to steal his hard-​earned dollars. US Bank, i want to break your greedy fingers.
Tryin to charge me five dollas to cash a ‘US Bank’ check ’cause i dont have an account!!? Its YOUR banks check! Yea… uhhh well sure thing good buddy, im reaaaaaally considering opening up an account with you now — scumbag!
Crumble to the ground… take BOA, JPM Chase and Wells with you. We will all be smiling.

This is definitely one of the nicest branches from the inside. The glass doors and gold trim is gorgeous and definitely gives you a professional sense of purpose. Definitely a great bank from a customer service aspect. They are attentive and greet as soon as you walk through the door. Rarely have I waited in lines longer than 30 seconds because there is always someone at a desk nearby, anxious to assist any customers that seem to be waiting.
The biggest issue I have at this branch is finding parking. The available parking lot is the most dangerously designed, paid parking spots in all of Little Italy. There is hardly room to maneuver your vehicle and definitely challenging to get out if anyone decides to park too close to you (which is incredibly easy to do). This is not a convenient stop by any means so if you are in a rush, find another U.S. Bank. As of right now, the construction is a huge issue and causes a lot of traffic on this part of Kettner. All lanes merge into one in the construction zone and seem to create a big hold up during traffic times.