Subway

people with bad attitude. they want you to wait and piss in your pants before giving you the keys to the restroom even if you say you are gonna buy stuff as soon as you finish your business. This is not honorable! I think the outcome of any kind of business is to give the best service to the clients, make them feel appreciated respected and supported, NOT JUST PLAIN FOLLOW your boss’s orders! dont come here if you need PT — you will piss in your pants!

Good sandwiches but I did not appreciate the go pro hooked up above the toilet seat. It’s ok though, I asked and they said its for safety purposes. Glad this establishment is keeping my John safe!

This place should get a better score. They have consistently been the most efficient subway I have ever been to. They get busy, but I have gotten through a line of 12 people here faster than a line of 4 at other subways. Good job guys!

I’ve bee back a few times and it was alright but this morning was not okay. I waited out in the main area for almost ten minutes while all the workers were in back (I get it you’re prepping no worries) someone finally comes out an I put my order in and they start making it, another guy comes in holding an e-​cig (not using it just holding it) and I think her name was anuda (Swedish or German lady) starts giving the guy crap about using it (again he was just holding it). I get up to the register and she rings me up and charges me almost twice for my order than any other subway stating that it’s not on the menu. I got a footlong and a six inch sausage with no egg and she charged me full price plus the add ons. This is seriously the worst subway I’ve ever been to and I’ve lived in eight major cities. Well seeing as how I’m in the service industry downtown you can be sure I’m going to make sure people don’t come here and go to the 5^th and broadway location instead. If management is reading this you really need to learn how to staff your shop. The way it’s bring run is pretty pathetic. Then again maybe you care about customer service as much as your staff.

Amazing service! The staff is cheerful and do take detailed attention to their sandwich making. They are courteous and chirpy. The restaurant seems to be clean. Ha breakfast and it was actually good. 24 hour location is a plus.

Great fast service.

If there was a way to minus stars i would this place wasn’t even worth a STAR. I went into this location today. It was busy and I was waiting in Line forever even though they had 5 employees there. only two people making sandwiches? Its finally my turn! I get to the line and ask for my sandwich. I am standing there waiting holding my phone in my right hand (NOT TEXTING OR TALKING ON IT) just holding it in my hand. The employee out of no where goes «hey get that phone out my face DUDE!» I said excuse me what did you say? He says you heard me DUDE get that Phone out my face! I was like what are you talking about its just in my hand. He goes yea it better be. I feel like this kid had a ego problem or something he was rude to the guy in front of me as well but he didn’t say anything bout it. But it doesn’t end there after he throws my sandwich in the over literally throws it in there. I ask to talk to the Manager and surprisingly the guy standing right next to the guy says I’m the manager. I said is this how you treat your customers? he said uhhhh… i dont know ummmm… yea we have a 1 – 800 number for that kinda stuff. WHAT!!! I ask him arent you a manger shouldnt you handle this your co-​worker just totally made me feel uncomfortable, angery, and felt like he was threating me. And you have nothing to say? he stood there with a stupid look on the face and said I just wanna finish this sandwhich just call the 1 – 800 number. I look around as two employees in the back play and laugh around as the check out girl just stands there. I asked him to step aside with me and discuss this very serious poor customer service he wouldnt do it. As I sat at the table SO ANGERY and FRUSTRATED calling the 1 – 800 number i watched as the MANGER and co-​wORKER just continued to work and laugh. I am a Local business owner in the GASLAMP AREA. I WOULD NEVER GO HERE AGAIN ITS THE WORST SERVICE I HAVE EVER HAD. I WOULD RATHER WALK TO THE SUBWAY UP THE STREET THEN EVER WALK BACK IN THIS PLACE.

This place is a piece of crap, Subway should close this location down or hire an entire new staff! When I show up, the person that was to take my order and make my sandwich decides talking to the cashier is more important that getting the line moving, and decides to chit-​chat for another minute until 3 – 4 people start to form a line. When I get to the cashier, I order a soup to go along with my sandwich. The cashier tells someone else to get the soup for me (but of course that person doesn’t do so), and she begins to run my credit card. I am now standing in front of the register waiting for my soup with the cashier stares at me, waiting for me to move so she can ring up other people. Why didn’t she just get my soup for me so I can go? She proceeds to ring up other people even while I’m in the way. After 2 – 3 transactions she decides to get my soup only to find out there is none. She asks if I want something else, and I said no and ask for a refund. She said she can’t give me a refund – really? You can’t refund me for something I paid for but you do not have?– After a few more minutes of coaxing she finally agrees to stop being lazy and push a few more buttons to refund my soup… WTF KIND OF BUSINESS IS THIS???

I just got a $ 5 sub with like 3 slivers of green pepper, 5 and a quarter thin slices of tomato, 7 slivers of onion and 3 pieces of pepprocini. No wonder Jared lost weight!!! These a – holes starved him!

Stumbling out of the Hard Rock at 1:45AM. Heading to one of the late night pizza by the slice spots. It seems everyone else on here is bashing it, but hey, I was a little tipsy and wasn’t expecting much in the way of service or flavor in my state. I got no problems coming back here again in the wee hours.
Me: Where’d you get that sub?
Irritated Stranger: This (holding up sub)? Subway.
Me: Subway? Where? (getting excited)
Irritated Stranger: Around the corner.
Me: Right Now? (eyes popping out)
Irritated Stranger: it’s open 24 hours.
Me: No shit! (drunken euphoria)
24 Hours. $ 5 foot long. Really? I found my new healthy when I am drunk after leaving the bars late night eatery in downtown.

everytime I have come here (its buy my work) the bread has been stale. SDo tonight when they asked me what kind of bread I would like I said, whichever is not hard crunchy and stale. She smiled and said confindently. the wheat. I was so happy that she made a good choice for me… um but wait, it is stale too. i will never set foot inside here again. Gross

Worst customer service I ordered a Philly cheese steak and asked for provolone cheese. Lady made me buffalo and Said I asked for it then she makes the Philly cheese steak cold. WTF I ask the guy isn’t it suppose to be warm he just shrugs his head.

It’s like being in a scene from the «Soup Nazi» episode from Seinfeld, except it’s not gourmet soup, it’s crappy Subway sandwiches.
They are some of the rudder employees I’ve encountered. They literally shout at you, an if you ask for 9 grain and not realize they now have multiple types of 9 grain breads, watch out. Be prepare to be shouted at the list of them.
The general manager of this Subway should be embarrassed.

Perhaps Subway has promoted the $ 5 subs for too long, and they no longer have the dough to shell out for AC? While it is negotiable, I’d rather not know what it feels like to step inside an oven, thank you.
Besides that, the service is loud. I guess they think they need to make sure to yell over the heat waves so we can hear them. Except that they don’t. And if she asked me one more time, «Anything else?», I swear I would have lost it.
I should also mention, my sandwich kinda sucked too. Awesome.

Like Jennifer I also went during a busy day in Comic-​con. They have a more staggered pricing menu than Subways in my area, i.e. the Spicy Italian is not part of the $ 5 footlong deal (I think it was 6.25).
What really sent them down in the ratings for me though is that they toasted my sub by mistake, didn’t apologize or offer to redo the sub. Otherwise it would get a 3 like most Subways…

I went here on Saturday during Comic Con which is understandably one of the busiest days, but that was not an excuse for such lousy treatment.
The first time I came here my sandwich was sloppy and terribly cut, but I was okay with it because the employees were trying to keep up with the massive amount of Comic Con attendees. The second time was horrible though. The employee who was making my foot long was ignoring my order, trying to just finish so that the next customer could be served. The problem was that I normally get extra pickles and the employee had put about eight pickles on my foot long, so understandably I asked for extra pickles. At first I thought he was trying to be funny by saying «hey there are already a lot of pickles,» so I smiled and said really. He was actually serious.
He then proceeded to tell me that it would be an extra 50 cents for any more pickles and then tried closing my sub. I was in awe since all I had on my sub was the standard lettuce/​tomato and he seemed to think that was more than enough. So i just asked for mayonnaise, skipping cucumbers (which I love as dearly as pickles). The employee then shook the mayonnaise and put only a bit on about a third of the sub and then closed it and cut it, but not before putting some disgusting vinaigrette (that’s what it tasted like) without my consent.
I know that it is frustrating to work there, but is it that hard to not ruin a sandwich by just doing whatever you feel like doing?

Gotta be one of the worse Subways I’ve ever been into.
The moment you step in there’s two certainties. You will feel a blast of heat. I don’t know how they even manage to work in such a heat zone. It’s what hell must feel like.
The second is that you’ll be greeted with that stupid «Welcome to subway.» I know they’re just trying to be nice but there’s a negative tot this. Say for example when you’re placing your order and they have to interrupt your sentence to say it to the person walking in.
Which must be why they couldn’t pay attention to my sandwich order and had to ask a good 4 times and were corrected twice on putting a certain topping on it.
First thinking I was asking for a six inch when I wanted a foot long and then putting the wrong meat on it. The customer service was completely lacking.

Man talk about workers that hate their job.
This was probably the worst experience I’ve ever had at any Subway ever.
Don’t even bother going in, try something else since there are a million other choices for you downtown.

Weird hyperactive motherfuckers like myself have to eat before drinking or at least eat whilst drinking because my body works on a different wavelength. Some Unilocalers already know this.
After crushing a $ 12 ‘entrée’ of chicken tenders and fries from Altitude, I was still hungry and the country strong cranberries and vodkas were taking their toll. The buzz was a comin’.
Because its in the GasLamp, there are no taco stands for cheap asses like me to chose from so the footlong Meatball Marinara with cheese and jalapeño peppers was my option.
It did its job. Buzz abated.
Not the best, BUT the cheapest food option in the immediate area.

I GET IT. You work downtown, inches from the ballpark. You must get pushy tourists, confused foreigners, and obnoxious drunks ALL THE TIME, ordering wrong, not paying attention, and generally frustrating the living hell out of you. On top of that, you have to yell «WELCOME TO SUBWAY» everytime some fat, bluetoothed woman opens your doors to order her footlong Seafood Sensation with extra mayo. Also it sucks cause you work at Subway, period.
But cooooome on, ladies and gentlemen, I’m wearing my uniform too. I’ve had a miserable day as well. I am patient with you and I drop bills in that little plastic tip jar, and yet you still refuse to show me even a shred of kindness, and it makes me want to smear my Veggie Delite all up in your drawn on eyelbrows. I like the chipotle southwest sauce too, so that shit’s gonna burn like the dickens.
I should review this as a whole, noting the quality of ingredients, speed of transactions, and cleanliness of the establishment. But the harsh truth remains that no matter how much I love layered Fritos in between the cucumbers and avocado, I would rather drive home hungry than deal with the Storm Cloud people of the K street Subway.