Strat Property Management Inc.

This review is specifically for 1^st and Penn, managed by Marc and Janis (as this has been our only experience with Strat Property Management to date). I had looked at about 25 apartments prior to viewing the apartment on 1^st and Pennsylvania, and was at the end of my rope (had some really awful experiences with other property management groups in the area). This property was extremely well cared for, and the two tenants we happened to speak to on our way in had been there for 7 and 17 years, and both were very happy. Marc and Janis were kind, pleasant, responsive and straightforward. I couldn’t have asked for a better experience, and I don’t think I’ve ever been so excited about an upcoming move in my life. I truly feel that I’ve found a happy home!

We’ve lived in the Hillcrest apartments for nearly a year and have had a great overall experience so far. The location is incredible and we love our apartment. The inner courtyard is beautiful and well maintained. All of our maintenance requests have been promptly addressed. The managers have always gone above and beyond to ensure our comfort and happiness. They are currently remodeling many of the units and they look amazing. Ours hasn’t been updated but it’s still in great shape — new carpet, nice kitchen, fresh paint. There’s plenty of storage space in our balcony closet and we have two parking spots (unheard of coming from Boston!). We are so glad we found this apartment and just renewed our lease.

My husband and I have lived at the 1^st and Penn location for 9 years and have been extremely happy here. The complex is impeccably maintained by the managers, Marc and Janis. They both live on-​site and address any issues immediately. They have really made the complex welcoming by having courtyard get-​togethers and by decorating for the holidays. We feel safe here and I would recommend this complex to anyone.

This is the best apartment complex I’ve ever lived in. I live in their Canyon Apts in Banker’s Hill on 1^st and Spruce. It’s the smallest apartment and I thought I’d move after a year, I’m going on 4 years because the management fixes things even before you ask (yearly inspection), it’s well maintained, the canyon view is wonderful, it’s, quiet, walking distance to everything, pet friendly and the on-​site manager is frickin’ amazing in all that she does including IMMEDIATELY respond to requests.

I love living here. First of all its dog friendly. Great location I can walk everywhere even at night. When I moved in my apartment everything was brand new. Neighbors are nice and it is really quiet. Any issues are addressed right away. Martha the property manager is amazing. She is one of the nicest people you will ever meet. They are in the process of remodeling the interior and it looks great. New light fixtures, paint on the walls and doors are nice colors. In the process of getting new carpet when they finnish the other floors. I really like the way it looks. Very nice!!! I love living here !!!

I have been Living at 3883 Jewell st in crown point for over 4 years, I love it there, it is clean and I never had any problem with the management, the manger of this property is amazing, he is very helpful and when I need maintenance for anything, it gets done fast,
I would highly recommend this complex to anyone.

Moved into a 2 bedroom in the Hillcrest location in 2010. The only thing that the PM has changed regarding utilities is that we now have to pay for water. During my residence here we have had 2 on-​site managers. The 1^st one, Janine, was really nice & responsive, but not much was getting fixed in a timely manner. The 2^nd one, Lauren, is great! She has been very pro-​active the times i have requested maintenance fixes, getting them resolved within the week. When i was overcharged for a late rental fee by accident she quickly had the charge reversed. She has upgraded the payment system to online now, etc. They are fixing the exterior («garden») of the building at this time. I have enjoyed living here for the past 3 years and have had no serious issues/​complaints. The rent is comparable to the rest of the neighborhood & is justifiable by the location. I will update my review if I ever move out of this property :)

Very very very unhappy with them. We just moved out from their Hillcrest location after they hire a new manager who doesn’t do anything as well! Not worth $$ to rent out from them! We are happy we found new peaceful place with a great on site manager.

All this company cares about it pumping the maximum amount of money from the tenets. For example, they forced us pay the electricity for the «building» (just eight one-​bedroom apartments). My «building» electricity bill each month was MORE than my own electricity bill. I had to ask seven or eight times to have some repairs done. Worse still, I was told they would be done over and over and they were not. I asked the workers personally whenever I saw them and they promised to return to my apartment and make the repairs but that never happened either — for eight months. I did not receive my deposit back until AFTER the 21 days the landlord is allowed to hold on to it, then they kept 40 percent of my deposit, even making me pay a cleaning fee when I had the place professionally cleaned before turning over the keys, and the place was in mint shape. What else do you need to know about this company?