Stephen Doan, DDS

Dr. Doan and his office are an excellent example for how a cosmetic dentistry office should be run. Everyone was very friendly, well-​organized, and informative.
I went to Dr. Doan because I was interested in having some cosmetic bonding or veneers applied to my teeth, which are showing their age. Dr. Doan offers a complimentary consultation, which included taking photos of my smile and explaining the process that would be upcoming if I chose to move ahead with treatment. Unfortunately, shortly after my first visit with Dr. Doan I had a change in my financial situation and am not able to move forward with treatment. I had to cancel an appointment, and actually received a call from their office manager thanking me for my time, and letting me know it’s okay that I couldn’t move forward with treatment, and that they’re there for me when I’m ready to come back.
I worked in the cosmetic dentistry field for two years and consider myself very well-​versed in the processes, costs, and time associated with cosmetic dental work. I was able to confirm everything Dr. Doan told me in our discussion via my own knowledge, and further research. He is an excellent cosmetic dentist (and a member of the AACD, which is the only association that provides a true «stamp of approval» for cosmetic dentists), and this is made apparent by the concern he has for getting the best results on his patient’s teeth. He is not going to treat your teeth until they are in the best condition they can be, because that’s how you achieve long-​lasting, durable results.
I will be keeping Dr. Doan in mind for when my financial situation changes again and I am able to return to his excellent office for cosmetic treatment.

U n e t h i c a l and g r e e d y! Stay away! I used to work at a university in TX, and I would come to San Diego every summer. A colleague at our summer office thought that this dentist was ok. But with my dental insurance only covering dental works and visits in TX, and I had more time during the summer break in San Diego, I decided to visit this dentist. Seeing as I was a cash-​paying patient, the dentist, the dental hygienist, and a few employees working at the front desk were very pushy for my repeat visit. First of all, the dentist insists on a $ 300+ «thorough dental examination» before any service could commence, and then insisted on taking many Xrays. The dental cleaning process and X-​ray taking process were unprofessional. An employee left a large piece in my mouth in the middle of X-​ray taking while she went and chatted with another colleague. Upon my checking out, a lady at the front desk asked me to schedule my next appointment. I said I would have to check my work calendar and I would call back later. She kept pushing repeatedly, wanting me to schedule another appointment right on the spot before I left. This place is a lot more like a rip-​off center rather than a dental office. The entire visit made me very uncomfortable. They wanted to do as much work and charge as much $ as possible during my first visit and kept pushing for repeat business because I didn’t use a dental insurance and was paying cash. Dental care is not their concern. I wish one can give a zero star for places like this. They do not deserve 1 star.