Stadium Cleaners

Horrible experience at Stadium Cleaners. I recently moved here and my friend recommended this place. I took 5 shirts in & was told they would be ready by 5pm, a few days later. I showed up a few days later, at 6pm, & the shirts were not ready. They asked us to come back at 6:45. They close at 7pm. At 6:45, we had to wait another 15 minutes. Finally got the shirts.
I gave them the benefit of the doubt & tried them again. I dropped 5 shirts off, was told what day to come back, & I came back a day later than that. They could not find my order, then found 4 of the 5 shirts, told me to come back later. I demanded my shirts on the spot. They then found the 5^th one. No apologies at all. Then I demanded a discount. The woman scowled at that, then gave me 10% off. When I told her that this was the 2^nd time they messed up my order, she said, «it’s not my fault.» I asked for the manager and guess what? She was the manager! Horrible experience!

This has been my exclusive dry cleaner of choice for the past 3 years. It’s weird, right, you feel like once you find a good dry cleaner, you have to stick with them, right? Well, that’s how I feel about Stadium Cleaners.
I love Stadium Cleaners. Their prices are reasonable. They have always gotten out every stain in my clothes; they always come back pressed neatly and I recently tried them for alterations and once again, they came through on time and done right. Their service is always friendly. They are open during convenient hours — including the weekends — so there has never been anything to complain about!
I am looking forward to maintaining my «relationship» with these dry cleaners!

Absolutely stay away from this place. Poor quality work, horrible customer service and their most recent catastrophe was losing my expensive shirt and not caring one bit about it! When I talked to the owner he said «it is what is. If you had an expensive shirt you should’ve known better. We only charge $ 2.75 for cleaning. You can’t expect any better».
I just moved here and unfortunately didn’t know any better! If you read this, STAY AWAY!

Use this place with caution. Depending on who is working determines the quality of service you will get. The Mexican lady is always really shading with pricing. I asked for same day service and forgot to pick it up. I came in the next day and understood I should have to pay the express price but when I got there my pants weren’t even ready and I had to wait and still pay the charge. I gave them another chance and went on a Friday again for pants and asked to have them Saturday. She said that they would have to charge me express since they will do them today and give them to me tomorrow. I don’t understand why I am being charged express fee for something I am not receiving since I do not want them same day. Will never go back to this place while she still works there. Other people that have helped me have given me discounts just being a jacket was shorter or as a courtesy. This business would do a lot better without the rude lady.

Every time I come here for service, I am greeted with a smile and them knowing my name. I’ve had perfect cleaning services and excellent alteration work. This is a great place to receive dry cleaning services.

I moved to San Diego in May after my wedding. This cleaner was close enough so I called them up and they assured me they cleaned wedding dresses. I took it in on the 2^nd of June. They told me it would be ready in a week. I went in a week later and was told it wasn’t ready. I went in every other day and was told the same. Finally I asked that they call me when it’s ready. I waited for 3 weeks and decided to go get it thinking it was ready and they simply forgot to call me. I was wrong!
First I went in and asked for my dress with my receipt. The girl said she can’t find any dress for me. Ummm excuse me? She kept looking for it and eventually called her boss or whoever. Finally she went somewhere back and brought the dress, UNCLEANED! She said the dress wasn’t clean yet. I’m like are you kidding me? 3 weeks and the dress is not clean??? Wtf! I took my wedding dress as it was and am taking it to another cleaner. Stay away from here. They are terrible.

I don’t understand the other reviews, switched here after another local dry cleaner lost a brand new NFL jersey and jeans. Have been coming here for the past year and received amazing customer service, timely service, and no problems whatsoever.
They know me by name, and treat me with utmost respect. Call me crazy but. not sure where the disconnect is. They have yet to disappoint me.

When I came here to pick up my clothes, the hispanic lady took a long time finding them. She was frustrated & had no clue where my clothes were. It took her 10 – 15 mins to search & find my clothes. When I finally got them, they damaged my pants. There was a hole on the waist side which wasnt there before. I confronted the hispanic lady about this & she said she’ll fix it. When I came back again, the hole was still there. I asked about it & was confused. It seemed she was clueless what to do & asked me if the hole was there originally. She did nothing to appease me. I left saying that I wont come here again. She nonchalantly said ok. Stay away. Read the other reviews.

THIS PLACE IS HORRIBLE! HORIBLE SERVICE AND HORRIBLE WORK! I took my suit thier entrusting thier dry cleaning services… oh boy was that a mistake. They over pressed the pants leaving permanent press marks in the pants with pulled threads. The owner could not fess up to the mistake and instead insisted that this work could have been done somewhere else.
Take my advice— go across the street to Hazard Center— great service and great quality. A bit pricier, but well worth it!!!

I have been to this place numerous times but mainly for dress shirts or dresses. I decided to take my new drapes (8 of them) in to be hemmed. Unfortunately that was a huge mistake. I should have known better but I thought a tailoring service that only had to measure and see basically a straight line would be able to get it right. I took one drape in with pins showing the desired length and asked that they all be shortened to that same length. After an expensive bill and hanging them, the lengths are all over the board. I would be embarrassed if I were them. I spoke with the lady that did the alteration and she tried to blame the «Saturday guy» then realized she was the one that messed up. She then went on to tell me that they don’t have the proper equipment to do this type of work– would have been nice to know BEFORE she butchered my expensive window coverings. It was pretty much a point the finger at someone else game and they said they would have the owner call me– still haven’t heard from him and not holding my breath!
Also had one of my husband’s suits dry cleaned during this same visit– got it back and the pants are ruined.

STAY AWAY! They ruined my Suit ($ 600). I confronted the manger and I showed him 4 clear places in which the suit had been defected! The pressing was awful, they defected the suit, and it was clear that those places had something sharp that ruined the material! And I only had it pressed at this place! The manager tried to lie all the time and he kept saying it’s a manufacturing defect and that it was not done by them!!! He almost drove me crazy for his continuous lies and his nonsense excuses ! Though he was sure that it’s their problem and that it was ruined by them. He was trying all the time to say that it’s not their problem and I have to go to the Hugo Boss store! The manager is unprofessional, using non sense excuses and lies. It was much better if he could just confess! But because his unethical and unprofessional I’ll do my best to let him pay for this. I wish there’s a 0 star !!

This place has been doing our clothes for the at least the last 10 years and never had a problem. The staff is very friendly and we get our clothes done in 3 – 4 days.

STAY AWAY! Read the other reviews before coming here! This place ruined my $ 130 shirt. The owner Panya is a crook and has no clue what customer service is. Instead of apologizing and making things right he decided to argue with me about how he didn’t put a grease stain on my white collard shirt. Just fix it!!! Which you opted not to. You’re wrong! Your service sucks ! And I will be taking my business elsewhere.

Avoid this spot when looking for a dry cleaners. Dry cleaning is actually not a service they even offer but they fail to tell you that until after they have damaged your clothing.
They did reimburse for the ruined item but had it been known in advance that the service on my receipt would not be the services my clothes would be receiving all of this could have been avoided. THIS IS NOT A DRY CLEANING LAUNDRY SERVICE! BE WARNED–

I took a very expensive pair of pants to be cleaned. It was the first time I was having it cleaned as I had purchased the item in April. I specifically asked the girl attendant if they had the expertise to clean the pants as it was very expensive and needed special handling. She assured me that they knew what they were doing and she would leave special instructions re handling. When I picked up the pants it was destroyed/​unwearable. I left the pants and asked to have the owner contact me. He didn’t call so I called several times. When I did reach him, he was extremely unprofessional, took no responsibility for the damage that had been caused due to their negligence. The owner told me that it was not his problem, made a bunch of excuses and just blew me off. I have never gone back and found the method/​manner in which not only my valuable item was handled but the lack of responsibility and indifference to the damage caused by clear incompetence to be the worst in customer relations.
Jennifer H.

Customer service here is friendly always, items always have come clean and on time. Wish that prices were clearly posted, but otherwise fantastic!

Very unprofessional place. Apparently depending on what day and who you talk to they charge you a different price. My business has gone elsewhere, I recommend yours does too.

AVOID STADIUM CLEANERS AT ALL COSTS!
I have taken shirts here in the past only because of the convenient location to my home and office, they’ve never done a good job and the only reason I’ve come back was out of laziness. They don’t care about the quality of their work and constantly double crease everything I’ve ever brought in.
I will not be making the mistake of going here again. The last straw for me was when they ruined two suit jackets by over steaming them and causing the material around the lapel and buttons to curl. I had to take them back to the Men’s Warehouse to have them attempt to fix them, they were able to flatten them out a little but the damage has been done that they’ll never lay flat again. I also had them sew a button back on a pocket on a pair of slacks and you would have thought they did it in the dark.
I have no idea how this place is still in business.

Wow, what a poor service. I ask for at least what I pay for, not too much more.
First, I drop off my uniform and a shirt on a Thursday. I’ve told them to just dry clean, they said they will be done by Saturday. I thought wow, fast service! But turns out that they mistaken my order and put my shirt as «Laundry»…well i will give you this one.
When I came to pick up both of my uniform and shirt on Monday, they odviously could not find it. They rotated the shirt rack for about 6 minutes, no positive result!
Then the attendant says, «well it seems that the shirt is running behind, you are gonna hafta come back tomarrow…»
Well, thanks! I came few days past due date so I was sure they were done but man what an poorly serviced customer service and manner…
Totally dissapointed and will further consider other options for Cleaning Service next time…

I’ve been coming here for about 9 years now and I’ve never had a bad experience. Everyone here knows me by name now, it’s really efficient, and my clothes always come back clean and neat.
It doesn’t hurt that it’s a stone’s throw away from my office either.