Sorrento Valley Dental Group

I’ve been relying on Dr. Minh & staff for all my dental needs for a while. I’ve had problems with dentists and switched around a lot in the past, but I feel comfortable continuing with Dr. Minh. The atmosphere is nice and everyone is friendly. Dr. Minh does quality work for reasonable price. There’s no pressure, though I did get a humorous «I told you so» when I chose to defer a treatment and the tooth broke off later. I learned to accept Dr. Minh’s advice, though I’ll ask for all my options before choosing. Dr. Minh actively pursues using the most modern equipment and procedures.

I had a root canal and crown put on here. First, the positive thing is they have a nice and clean office and friendly staff. However, I really regret coming here for the procedure. The doctor seemed brief and to the point, which left me very good impression at the appointment for evaluation. I was also informed that the two procedures can be done within one appointment, which is the most important reason I decided to do it here.
BAD decision! After the procedure, I had a swollen face for weeks and when I came back to check it out the doctor was not able to find anything! I was only told to take ibuprofen OTC to ease the pain. I went to a different DDS for second opinion and was quickly pointed out the infection on Xray. I was also told it was probably there at the time of the procedure. The dentist was shocked that I was not advised to take antibiotics before the procedure. I was also told that there was a second chance to control the infection after the root canal by deferring putting on the crown, allowing a couple of weeks observation. But none was mentioned by Dr. Hoang here! Very irresponsible acts in my case.
I was also billed the wrong amount both time for my visits. Fortunately, I caught it up my self and have it corrected before leaving. So you’d better check your bill very carefully before leaving the office.

Great staff, so nice, caring and helpful! Dr was fast and efficient with a sense of humor!

I don’t know how the doctor treats the 5-​star reviewers as family. When I went there he looked at my X-​Ray for 1 second and told me to remove all 4 wisdom teeth at once. And also said I had 2 cavities after 1 more second viewing the film. I asked him if I could separate the operations in several times and why I got cavity so often he responded as if I irritated him saying ‘… if you don’t do them you’ll end up suffering’. And he went off right away, didn’t give me time to ask new questions, nor did he say anything nice to me. He spent like 30s with me in total.
When I was leaving I found him watching the fancy TV with another patient there, doing nothing else. Of course he knows how to choose patient. That’s why his dentistry is so luxury.
But the real nightmare was the hygienist. (Dental cleaning). Don’t remember her name but she was very nice and quick as well. I told her my nose was bit jammed so plz remind me before shooting waters into my mouth. She did remind me, 1 second ahead, making me almost choke for many many times. Not to mention that she scratched my teeth so strongly that my gum hurt for 3 days. And also I threw up and passed my lunch after the dental cleaning. That was the most horrible and longest dental cleaning I’ve ever had.
I guess Dr. Minh is highly skilled but also relentless.

Dentistry work was well done. Payment was terribly handled. They told my husband that it probably would not be covered by insurance and made him pay the whole amount out-​of-​pocket on the date of service. They proceeded to file the insurance claim as they promised, but failed to notify us when the insurance paid them. So they were paid twice… Once by us and once by the insurance. They owed us a $ 200 check to reimburse the money we paid. This easily could have been missed by us if I did not do some digging when we submitted our flex at the end of the year. I found out the money was never sent to us from Sorrento Valley dentist and we called up to try to get the money. It took three separate phone calls and well over a month before they figured out how to give us the money. Meanwhile, they never followed up with us once. We had to call them three times to get this taken care of to get the money that they owed us and never told us about. I don’t think they did it on purpose, however, this type of office accounting is unacceptable. Once they realized they had made the mistake, they did a terrible job of fixing it. Other customers need to be aware to watch the billing and reimbursements from this office as they did not do a good job for us.

Best dentist and support staff in town! Feels like family not dental office. Grateful to the entire staff for their care

Dr shah is awesome. Great dentist, personable and accommodating ! Couldn’t have asked for more. Will see him again soon.

I HIGHLY recommend this place if you want a quality dental care with a spa-​type atmosphere. This place was the reason I decided to get PPO insurance because my friend raved about it. I live far from their office but it’s definitely worth it! I’ve had a teeth cleaning twice from this place and both times were a good experience.
I love the interior design. Nice furniture, beautiful décor, and sophisticated color theme. I also appreciate that they have a clothes rack for patients to hang up their coats and purses. It shows they really put a lot of thought into it. Can’t forget to mention that there’s a TV in front of the dental chair AND on the ceiling! Plus, they have massaging chairs. Talk about being pampered.
I always come on Saturdays and never had to wait long. The staff here are very personable and always try to get to know you. I love that they have dental hygienists for teeth cleaning. They are really thorough and give helpful advice on how to take better care of my teeth. I think that first person to do my cleaning was Irene and the last person was Norma. They’re both awesome. It’s been almost a decade since I’ve had my braces taken off and Norma was the only one who noticed or brought up the fact that I still had cement on my teeth. I always wondered what that was but just assumed it was part of my teeth. I was so grateful that she took it off for me. Thank you Sorrento Valley Dental Group!

This review is for my last visit one year ago.
I was a patient at this office back in 2008 – 2010. It was great, the RDH Irene was great and so was Dr Hoang. He did my implant and up to now other dentists still commented that it was rock solid.
I had a change in insurance, moved away and came back to San Diego and called this office to schedule teeth cleaning for myself and my husband.
The office is much bigger, better looking, well-​decorated and lots of RDHs. My husband had the appointment first and told me that it was the worst teeth cleaning he’d ever had. It was too short, inexperience RDHs, his teeth hurt.
My teeth cleaning session was short too. The RDHs seemed like she just graduated, inexperienced and my mouth didn’t feel the ‘cleaningness’ at all. Dr Hoang just saw me for max. 60 seconds and I was off to the front desk.
I didn’t feel the warmth, attentiveness to patient like it’s used to be. Dr Hoang actually did the teeth cleaning himself with the help of RDH. Now he just hired lots of RDHs and have them do all the work.
I’d experienced better care and will not come back.

Have you ever met a person that looks forward to going to the dentist? Well they’ve never been to Sorrento Valley Dental Group. And that’s coming from someone who hates anything dental related :)
I’ve been going here now for over 3 years. From the moment you walk in, and are greeted by the front desk the office is inviting, warm and always kept to the cleanest standards!
The staff is friendly and understanding (Norma my hygienist is amazing and talked me down from freaking out about a little work that had to be done-​did I mention I’m deathly afraid of the dentists yet?).
The rooms themselves have a television on the wall and ceiling to keep you entertained. I’ve never once been pressured or pushed into something unnecessary which I truly appreciate. Jen at the front does great work on researching your benefits!
Their work is great and they have a text and email program that reminds you of your next cleaning. I never thought I’d say I’d «like» going to the dentists but the people here make the difference. I haven’t left once without booking my next appointment.
If you’re looking for a dentist office that is honest, friendly and does great work– go here!

Dr. Minh & the Sorrento Valley Dental Group staff are the best!!! I’m so glad I took my colleagues advice and decided to go see them.
First, this office is HUGE for only one doctor. Very nice and up to date equipment. WIN.
Their chairs are the best massaging chairs I’ve ever laid on. DOUBLE WIN.
The RDA’s are VERRRRRY helpful/​soothing when it comes to trying to get you to relax. TRIPLE WIN.
Dr. Minh was kind and soooooo efficient and pulling out all four (technically 5) of my wisdom teeth. GRAND SLAM. In and out in an hour. I wasn’t put under or in any pain. But getting your wisdom teeth pulled isn’t the funnest thing in the world.
Thank you Dr. for making the «dreaded dentist visit» such a pleasant one for me! See you in a few weeks for my cleaning.

I have nice teeth and so only visit a dentist sporadically. With a bad experience in India I became super apprehensive about getting my teeth cleaned for ever.
A year later I decided not to waste my insurance and visited Dr. Minh upon a friend’s recommendation.
The dental hygienist and radiologist were extremely patient with me, explained how teeth change and vary with time and use. The hygienist Norma listened to my long winded concerns, gently chided me for not coming to them earlier, and suggested the right solution for my teeth sensitivity post-​cleaning. She also told me the correct way to floss. She did a great job cleaning out the tartar and suggested a fluoride coating for the teeth. After the coat I felt like I never visited the dentist even! My teeth felt great and there was no soreness or sensitivity. I believe the coating is for children but who cares! :P
The décor is like that of a spa, so there is no reason to be scared. Dr. Minh is really confident and I felt assured in his presence. He complimented me on my teeth and told me that getting teeth cleaned every 6 months is necessary for all humans.
They have ceiling TVs and headphones so that the distraction helps with the anxiety.
Appointments for Saturdays are super backed up till March or something but weekdays should be fine. My basic cleaning and check-​up took 1.5 hours. Their call backs (Jessie) with info verification or rescheduling are great.

I have to say this dental group is the BEST in San Diego. The staff is friendly and they make you feel like you are at home. The place looks awesome from the lobby waiting area to the patient chairs with flat screen TVs.
Irene does an excellent job cleaning my teeth since I started going to this place back in 2009. She cleaned out all the tartar buildup and showed me a better way to brush my teeth. What makes it a pleasant cleaning experience is that Irene makes the effort to get to know you and shares details about her life.
Dr. Minh is an exceptional dentist if not the BEST in San Diego. He was able to pull all 3 of my wisdom teeth and takes pride in his work. He might strain himself pulling my teeth only because my teeth are super strong. I was fine each time my teeth were pulled.
Dr. Minh is very knowledgeable about teeth and gum and was excellent at diagnosing the condition of all my teeth. He will be my primary dentist from now on.
An added bonus is that Dr. Minh and Irene are sports fans so I feel at home talking about sports.
And the front desk managed by Jenn and Jessie has some of the best customer service in all of San Diego. I always feel welcome by their smiles and greetings.
Overall, the staff is great, the entire place looks awesome, and the work on my teeth is excellent.
I can’t imagine a better dental group in San Diego than here at the Sorrento Valley Dental Group.

I have had the whole suite of services here. fillings, root canals, cleanings.
I have to say the staff and doctors are excellent. Not only is the dental treatment very good, the facility is hygienic, and Jessie (who works in the front office) went out of her way to point out some insurance details I wasnt aware of — which helped me save quite a bit of my buck.

Our family has been coming to see Dr. Minh and Irene for years. We started going to see them when they were in another suite in the same complex. Its like seeing family when we come for our cleanings.
They have a kids play room which is great when you come to the dentist with kids. The kids can hang out and watch TV and play while the adults get their cleanings done.
What I also love about Dr. Minh and Irene is they always give tips on things to do to help your teeth without trying to sell you anything. If you do need to have something done to your teeth they are upfront about costs and options. There’s never a surprise when its time to pay the bill.
I’ve also referred Dr. Minh to my family and friends. That is how much we love our dentist. :)

Best Dental Office Ever! I called in the morning with an emergency and they were able to squeeze me in right away. Note: This was my very first time here. Dr. Minh and his staff was so caring during the entire time. It had been awhile since I saw the dentist and because of them, I no longer fear having to go in for dental work. It’s very relaxing, warm and homey. I go in, put headphones on and watch HGTV while they do their thing.

Best Dentists ever. The staff here is friendly and the work of Dr. Minh is flawless.
Most people hate going to the dentist (as I once used to) but ever since I’ve started going here that’s completely changed.
Super clean & pleasant facility with TVs in the ceiling above every chair so you can distract yourself with the Food Network or something while they poke around your mouth. If you need anything from a basic cleaning to a wisdom tooth pulled, this is the place to go for sure.

I’ve been going here for 2 and a half years now. Every 6 months I get a call to schedule an appointment, I am seated almost immediately on arrival, my teeth are cleaned, I get a goody bag, and I am on my way. They just make it so quick and easy. I never have to do anything with insurance, and actually, even when my insurance changed through work, they just handled it.
The coolest thing was when I chipped my tooth (which was not cool at all). They had me send in a picture message, and were able to explain the procedure and give me the exact cost after insurance right over the phone. When I came in to have the chip repaired, it was a quick process with no surprises.
For your enjoyment, there is a TV on the wall and a TV on the ceiling, with a pair of headphones, so you can catch up on Sportscenter or Property Brother while getting work done.
Plus, the staff is great. The hygienists and Dr. Minh seem to always have a smile on and are very welcoming.
Overall, definitely recommend.

Unfortunately have to give this place a one star review. I began attempting to look into this place because my husband goes here for his dental work and has been generally happy with the work.
I started to try and make an appointment in December — and never heard anything back after a couple of emails requesting the appointment. I got busy and yes, waited until recently to get back on the dentist wagon. I called on Friday and specifically requested an appointment whereby my cleaning, x-​rays, and a few fillings be taken care of all at once. So that means a visit with the actual doctor and the hygenist because its really hard for me to get time out of the office. Just my luck I thought, when the very pleasant young lady offered me Monday at 3pm.
I show up and there is no record of my appointment. Nothing is available, no one has any idea what I am talking about, and I am the big jerk because I don’t want to make this a two step appointment by getting just the cleaning and X-​rays done today. What a waste of my time.

I never knew that I could be enthusiastic about a dentist’s office. Then I came here.
When you first walk in, the décor resembles a spa. The waiting room is very nice. All of the employees are so sweet and personable and take the time to get to know you.
I had to go in for a few visits and everyone remembered me! The office manager, the dental assistants, and Dr. Minh himself — the man, the myth, the legend.
The chairs are comfortable, and there are TVs in front of you and installed in the ceiling, complete with headphones. I could get root canals all day!
Speaking of root canal, Dr. Minh was so wonderful when it came to mine. He made me feel like he really cared about my health & wellness. The root canal was painless and took under an hour.
I had some fillings done today and I was out in 30 minutes. Which was upsetting because I wanted to watch the end of my HGTV show :)
I’ll be coming here for years to come and would recommend this office to anyone and everyone!