Sleep Number

Purchased an i8 model. The bed is amazing. You have to check out their Demo. It actually shows you the pressure points that are being released.
Liz was an excellent and informative sales lady. Alex and David were also very helpful.

I would like to recommend Alex at the Sleep number bed store in the UTC mall. What nice young man with great people skills. Has great product knowledge and listened to our needs. He helped us talk through our choice and made it a very enjoyable process!

My husband went into this store on a whim to look at the beds. ALEX offered my husband a 36-​month, interest free financing option. We can buy the mattress out of pocket, but if you’re going to be offered 36 months to pay it off, with no interest, obviously you’re going to be interested in that option. NEVER did Alex explain to my husband that he would be opening up a line of credit with some scam company when he ran his credit. All he said was that he would run his info to see if my husband qualified. We came home from holiday to a bogus credit card in his name that he never wanted to open or was made aware of. NOW, closing the account will ding his credit. It’s ridiculous! He called the store and spoke to ELIZABETH, relaying his frustrations. Her response, «Well it shouldn’t affect your credit THAT much.» Unbelievable! Anyway, she said she would pass on his complaint to her manager the very next day to see what they could do. A week later we still hadn’t heard back from them. He then talked to the manager, MARIE, and she was NO help at all. She stated my husband should have read the fine print in some yellow brochure. My husband was given many brochures and pamphlets. You would think that ALEX would have indicated to him WHICH brochure to read before he signed my husband up for a credit card he never wanted or was never told he would be signing up for. If you really want to purchase a Sleep Number, do NOT purchase it from this store and its incompetent employees.

Outstanding customer service. We had an issue with the product delivered and Mr. J did took care, ensuring 100% customer satisfaction.

Alex helped me find the perfect pillow. I love it! This is way beyond a do it yourself experience someplace like Macys. Alex listened to what I wanted, brought me several pillows to try, and checked to make sure my head wasn’t to low or too high. You could see he really knew his stuff! If I didn’t like it I could exchange it.
I love my cool fit pillow and all of my temperature balancing sheets and mattress pad. I used to sleep hot all the time. Not any more. They really help! Money well spent!
Oh and the sheet are so easy put on. They line up with a label on the bed. And have huge straps that fit under the bed. I seriously don’t know why all beds don’t do that.
Thank you for all your help Alex! You are the pillow King!

We have had our bed since Christmas Eve, and it is as wonderful as all the advertisements say it is and more.
I used to sleep on my stomach and roll to my side and my husband would really just flail all night,
Since we have been sleeping on the Sleep Number — we have slept on our backs and this morning we woke up — and the covers were perfect untouched.
That’s a good night sleep!
Thank you again, Dave and all the staff at Sleep Number– you have changed our lives.
Best sleep — EVER.

Liz is awesome and very knowledgeable about sleep numbers. We had a great time and the Sleep Number beds are even better than I had imagined. My next mattress for sure!

Liz was incredibly helpful and knowledgeable about the sleep number mattresses! Excellent service in helping find ones sleep number. So relaxing, I almost fell asleep on the mattress in the store!

Love the store. went in for a set of box springs wound up buying two of their gel pillows too. They really treat you like family.

I’m a new convert to this series of bed systems. Even the pillows had me, I’m going to switch out all of my rooms ASAP. Thank you to staff at sleep number.

Can’t thank Rich and Maria enough ! They are knowledgeable and so helpful ! Would recommend them to anyone who is or will be a customer at the UTC store! Thank you thank you!

I went into Sleep Number looking for a good pillow. My husband and I were in the store for a while before anyone helped us (even though there was someone who looked like a manager available to help), but Carol came over once she was done helping other customers. She put together some pillows for me to try and I ended up purchasing a pillowology set where you get an outer shell, a separate inner support pillow, and a pillow covering. The pillows were on sale so I got a great deal for the set (about $ 80).
Sleep number has a 30 day guarantee, so if you don’t like the pillow, then you can bring it in and exchange it (they will toss out your pillow, but you can get new merchandise for amount you paid, so if you don’t want a pillow, you can get bedding).
I’ve been sleeping with my new pillow set for a couple weeks now and it seems to be working well. This has been much better for me than the tempur-​pedic pillow I tried before.
I recommend Sleep Number if you’re looking for a good quality pillow. They have sales all the time, so be sure to purchase during this time and take advantage of the 30 day guarantee.

Such great customer service at this UTC store. Mary was not pushy and she was very helpful. I enjoyed trying the new beds with no pressure to buy, highly recommend this store. There are also good deals on line.

Dave is The Man! He took the time to personally walk us through the Sleep Number showroom and give us thorough descriptions of the different mattress types + all of the bells and whistles.
The bed is on the way — it takes 7 – 10 days — so I’ll let you know how we like it. Until then, be sure to visit the store and take a tour with Dave (Sleep Number 30 lol!). He can also give you financing options depending on what their current promotions are.