Puppy Stars

I am so saddened that this store still carries puppies and that they get their puppies from puppy mills. They say that they don’t get their puppies from puppy mills. They say their puppies are all from «USDA licensed breeders.» If you dig a little deeper into what that actually means, you’ll find that it’s not worth much! The standards of care required by the USDA are woefully inadequate and not what most of us would consider humane. Under the federal Animal Welfare Act, which is enforced by the USDA, dogs in commercial breeding facilities can legally be kept in cages only six inches longer than the dog in each direction, stacked on top of one another, for their entire lives. It’s completely legal to house dogs in cages with wire flooring and to breed female dogs at every opportunity. The standards of care currently required leave a lot of room for dogs to be severely mistreated. — See more at:
. With so many reputable breeders out there, PLEASE buy from a reputable breeder instead of a store. GO and see the mom of the puppies and where they are being kept. Mom and puppies should be clean, healthy, fat, and friendly. Puppy mill puppies are sold at places like this because they can’t sell their puppies any other way. DO NOT SUPPORT THIS COMPANY.

I purchased a shiba inu puppy. The temperament of the puppy is very loving. The customer service was wonderful! They gave the puppy a bath before going home and gave me a bag of puppy food.
I have to agree with another post that if you happen to go on a day where there’s protesters ignore them.
I would recommend Puppy Stars!

I hate when I see an example of a negative stereotype. Asian run pet store that specializes in puppies? In 2012?
How can anyone buy or sell dogs and cats when the shelters and rescue organizations have so many wonderful animals available? Big, little, young, old, even breed specific… so many great dogs and cats are available right now at your local humane society or shelter.
Come on people!

Do not come here! I already have a dog but I started going here fpr the grooming services. I used to go to Petco for my dog’s services but after a while it got to expensive and this place only charged $ 35 for a medium sized dog and they did the full grooming service (bath, haircut, nail trimming, anal glands). The old groomer I has did a good job and for a great price!
Today I went inside for my dog to get groomed and the old groomer wasn’t there and it was a young Vietnamese girl. I explained to her how I always get my dog’s hair cut and she really didn’t understand what I wad saying. I became hesitant about letting her cut my dog’s hair and then I asked for the price and she said $ 45 and I told her I always got it for $ 35 and she tried to tell me no but would do it foot $ 40. At this point, I should’ve just left but no, I dropped my dog off and prayed forba good job. She told me it would only take an hour to an hour and a half.
Almost 3 hours later, I was worried so I called and the lady tells me it took longer because the clippers broke and they couldn’t get new ones so they’re using the broken clippers to cut my dog’s hair but she should be done soon.
She calls back 5 mins later and says she’s finished, I go there and she’s still cutting my dog’s hair! She asked if I liked it and I said No because it was uneven and choppy. And she said she couldn’t cut the matted part behind my dog’s ears because she was «moving» and so I tried to hold my dog down so she could cut it and she still couldn’t. I asked her if she’s cut dog’s hair before and she says, «Yes, why?» And I said, it doesn’t seem like you know what you’re doing.
Finally I reached my limit and said you know what, I’m leaving. I walked out of the store and told the owner that I am not paying $ 40 for a shitty haircut ! She didn’t do what I asked her to do and she wasted my time. And I told her she just lost by business!
She didn’t even trim her paws or cut her nails. I doubt she drained her anal glands too. I am never going back there again!

DONT SHOP ADOPT! I went into the shop to inquire like a customer. I asked where the puppies originated from & the asian woman said «the sign on the cage tells you the state» and I said, «yes, I know but what breeder? I don’t want a puppy mill puppy so that’s why I am asking? That is when the woman got very defensive and called me a «STUPID BITCH» under her breath so the other people in the store could not hear her. As I tried to leave she physically stood in front of me then bumped me and i told her to not touch me. I then left. I then went by the day the electricity went out. They had left the dogs alone without air by the time I drove by after work which was around 4:15pm. Poor dogs. Management of the property needs to be pressed.

By far the WORST puppy store I have EVER been to in my life.
I had a bad experience here and never plan to go back.
Here is why:
1) NO customer service skills here.
2) RUDE (and stupid) asian staff, and NOT knowledgeable on the puppies they sell! If you ask them questions, they will show attitude (because they just dont know!) and ESPECIALLY if you ask them anything about whether the pups are akc or from good bloodlines, they will NOT answer anything on the puppy’s background.
((* Hello people, that should be a RED FLAG for you! *))
3) Prince range: HIGH! they sell their puppies for the SAME rate as AKC pups! Yet they will not tell if if their puppy is AKC.
4) They sell SICK puppies. and if you buy one and you tell them its sick, they will not cover the vet costs or treatment and will avoid you or put the blame on you. most of their puppies get kennel cough (which their agreement clearly states, they will NOT cover the costs for major puppy health issues!) (and again, there is no customer service once a puppy has been purchased and you are pretty much screwed!)
5) They don’t get any business! Just walk into their store and you will see what I mean. Its because people know already what crap this place is. Its too bad i was not aware until I actually went there.
PLEASE for your own sake, avoid this store at all cost or you will run into the same problems as the very few people who made the mistake of buying a puppy from here and now have lost their $$$ and stuck in a situation with dealing with a puppy where the treatment costs more than they can afford.