Polish Nail Salon

Shitty customer service. Could easily pop off my acrylics without feeling a thing. The lady in the front desk never smiles and has resting bit*h face constantly. The first time I went there, I was over charged $ 10 gave them another chance just to pay $ 56 for a full set and them fall off within 5 days. Attempted to get an appointment with someone a bit better and all the lady on the phone did was a little chuckle. Never going here again.

I’m updating this review. I previously gave 5 stars but this time it’s 4 only because of the customer service at the front desk. Some random girl «T» or «Ti» (who knows?) I’ve never seen before was filling in for the usual girl Mimi. She was rude as hell. I told her I’d like my mani and pedi done separately and she said they never do them at the same time and even if I «begged» her I wouldn’t be able to get them done at the same time anyway. Ummm okay?! First of all, every nail salon tries to have you do both at once to save time. Second of all, I know damn well they do them at the same time at Polish because I’ve seen it. If they didn’t, why would I be requesting it?! Duh! Third of all, what professional at a front desk representing a business would utter the words «even if you begged me I wouldn’t let you do them at the same time»?! She was rude, bitchy and unprofessional. And guess what? As I’m getting my nails done, I see 3 people getting manicures WHILE they’re getting pedicures. So basically she contradicted herself. It took everything in me not to say «So even if I begged you I couldn’t get a mani and pedi at the same time? What about those 3 people right there? Explain that.» Please remove this fool from the front desk so I can give this place 5 stars again.

I can’t say anything about the services this place offers, as I never got that far, but I can speak to their customer service. My friend and I arrived on a Friday afternoon and they were packed — fine, no problem, we definitely expected a wait. However, when we walked in the girl at the front desk never even looked up at us. She just barked «have an appointment?» When I said no, she again, without even looking up, said «no appointment, we have no time tonight, come back tomorrow.» I have no interest in returning to a business when I was treated that rudely the second I walked in the door.

I walked in to No wait, the clientele is very friendly, I was relaxed by the music, foot and leg massage and the comfy chair. beautiful toes, thank you Gina! I’ll be back thank you !

Seriously this is the best nail salon I have found in the mission valley area. I used to go to a different one near Qualcomm stadium, they completely ruined my nails and my nails became so frail and would not stop breaking. Sandy at Polish helped me get my nails back to being healthy and always does a perfect job! I will always come here as long as I live in SD Ask for Sandy! But I know all the ladies here do an amazing job either way!

I scheduled an appointment a week in advance, because I’m was visiting SD for a weekend wedding. The exterior of this place was very
modern sheik. The inside, very clean, organized and well maintained. They have a ton of nail techs. I’d say the right amount of nail polish colors and selections in both regular polish and gel colors. I was very surprised at how well the setup is for a pedicure, I had both my gel manicure & pedicure done at the same time. They had cute pillows for comfort as well. They offer more of a spa package for the pedicures! Which was amazing. I noticed a lot of the employees didn’t really speak another language the whole time «just because» so I wasn’t worried that they were gossiping about me (one of the things that are most irritating about nail salons) when Katy (not sure if that’s her name) finished, my nails looked amazing! Very clean, precise job they do here. Whenever I come back to SD I now have my Go-​To nail salon!

I went here to get my nails done for a dinner party and absolutely loved my nail tech Ann. I showed her a picture of what I wanted and she said no problem. I got acrylics and have never had someone take their time on my nails the way she did. I have four stars because the inside was less than inviting but it didn’t stop me from trying the place out. I’m so glad I did

I usually only get gel on my nails but today I decided to switch it up and get acrylics. Really happy with my coffin shape nails, thank you Q!

I have never been let down by this place. Actually just went here to get them to fix a mistake made by another salon. These ladies are very sweet and talented!

Love my nails! Q did an excellent job. She was so precise and so thoughtful kept telling me to let her know if she was hurting me or if I was uncomfortable. I did Dip Powder on my natural nails and I absolutely love it. I will definitely be going back by Q.

I have been going to Ann for several months and she is fabulous. She always remembers just how I like my nails cut and shaped. She always takes her time and has never rushed through any of the appointments. I would highly recommend her. Just a note, I do always call a few days in advance to schedule an appointment.

I’ve gone her three times with a friend and so far we’ve both been really happy.

I’ve been here twice now and both times had a horrible experience.
First time was walk in: waited about 45 minutes before getting seated. Got gel nails and a regular pedi — there was no extra care taken or friendliness from the manicurist or pedicurist. The mani/​pedi itself was alright but the experience all together was not worth it at all.
Living down the street, I decided to give it another try.
Second time I had an appointment: still had to wait a good 40 minutes till i got SEATED — not even worked on. I was basically ready to leave and they finally got me seated — and then someone came over to work on my mani/​pedi another 10 minutes later. Why make appointments when you cannot commit to it?
The salon itself is not very clean — everything about it is just meh.
Mani/​pedis at this place are pretty decent I have to say, however, since the rates are the same as just about anywhere else — the experience is not worth it at ALL. I would reccommend everyone to drive another 5 miles and go to Beauty Lounge in Hillcrest — have a wonderful mani/​pedi and an even better experience.
This place is just lame.

I’m relatively new to gel manis, got my first one here by Kate in October 2015. Since then, I’m hooked. Just had a NYE gel mani by Sandy. She’s a nail ninja: she works diligently and quietly until poof, like magic my once busted old gel mani is transformed into a super clean, neat showcase of my natural nails enhanced by a gel color of my choosing. I will be back. I will make appointments with Sandy in the future. She’s a gel mani rockstar, gets 5 stars in my book.
I’ve been to one other salon for a gel mani. By comparison, Polish wins my vote for a superior gel manicure. However, I have seen more sanitary conditions elsewhere like scrubbing & sanitizing the foot baths between clients, individually wrapped scrub products & manicure tools etc. This is the cause for my 4 star rating.

Kelly at Polsh Nail Salon is an amazing artist. She consistently creates amazing art with my nails! She is careful, gentle, and creative.
I have been getting acrylics/​gel for over 5 years now, and have gone to many salons. I am beyond picky and a clean freak. Kelly is able to take care of me and consistently make me feel beautiful!

This place is just like most of your regular nail saloons only a lot busier. Nothing special about it at all. The tables are crowded in together so don’t be shy. So here is the 4 star rating, Anne, she is new, did my nails and they are wonderful with what she had to work with. I ripped them all off the other night so very short. I came here because a girl I know always had THE cutest nails. I got the gel mani with nail art in 2 fingers for $ 36. Not bad at all. Even tho my nails were so short Anne still was able to paint fall leaves in my ring fingers and they look great. She was not sure she could do it bc of how short but she gave it her best!
Go to Anne for nail art.
Every time I go Anne does an amazing job with my crazy ideas. So far there has not been anything she can not do.

I absolutely love this place. I’ve gone to 3 different salons before here. Sandy did my gel mani and is the ONLY one who was able to give me the shape I wanted-​short and square. She encouraged me look at my nails and tell her what I thought, versus thinking it’s perfect and getting offended when I asked her to fix something.
This will be my go-​to spot as long as I’m in SD!

The girl at the front desk has the most stoic face you’ll ever see.
I can see why.
If I work 8 hours in here, inhaling all the acetone and nail polish, I’d be a zombie too.
I didn’t want to go to the beach with disgusting toes. You know for that IG pic! And Polish Nail salon was available and ready to take me in!
I still am a bit disgusted whenever I go to a salon that has these big massage chairs with the built in tubs. You can NEVER get those thoroughly cleaned. And her lazy-​pretend scrubbing with hopes that the «cleaning» solution got rid of the last person’s fungus …* shudder *
Mai was really gentle with her cuticle cleaning which I appreciate, but the massage was not good at all. I’m happy I didn’t pay the extra $ 12 to upgrade for a leg mask and a full foot rub.
Great nail colors available for your picking and expertly applied nail polish. That’s all I ask for a $ 20 pedicure.

This is one of my go to places to get my nails/​toes done. The staff here is usually on point as far as getting you in with out an appointment.
Each time that I have been here has been on a busy weekend. And yet the staff does their best to service you in a timely manner.
There is plenty of parking and several foodie spots nearby to get some grub either while you are waiting to get your glam on, or after.
The pricing is fair. I have on occasion asked to have my nails done with some flair. I will show them a picture of what I have in mind. And they do a great job at trying to accommodate me.
I usually will take my elderly mother with me. And I am always impressed with how they treat her. Since she has a hard time walking. They treat her with great care. And I swear that one time while she was getting a pedicure, they went the extra mile and trimmer her cuticles and massaged her hands at no extra charge. It is good service like this that keeps me coming back.

This salon is nestled in a small shopping center in mission valley across from Daphne’s Greek restaurant. Located on the east side of the mall there is plenty of parking, not crowded at all unlike the west side by party city.
Been here a few times and finally decided to write a review because I wasn’t sure if the services were consistent.
Like any nail salon, there are good and bad technicians. First time I came here the technician was nice and did a pretty good job. Second time I came here both technicians did a really good job so I got their names. Sorry not telling you their names because then I couldn’t get an appointment with either (that’s how busy this salon has become). Third time I came by and ended up getting a really bad technician because (my fault for not scheduling an appointment) It was last minute. Seemed like she was not happy having to do a pedicure and didn’t like her job so she took it out on my feet. If you don’t like your job leave or find something else more fulfilling.
Believe me, I will make sure I make an appointment the next time to make sure I get one of the technicians that did a good job/​great job compared to that lady.
So, moral of this review… try the salon out, they are really nice, if you get a good technician stay with that person and make an appointment. If you don’t, try again they have plenty of techs. Still not happy and you have read my review this far… ask for the cute young guy named Tim.