Pier 1 Imports

I have always loved Pier One. I am a long-​time shopper. The greeters at this store are a little too aggressive. They don’t back off when you want to shop by yourself with no assistance. One in particular is very strange and feels the need to sing or be very talkative and «funny». At least the male staff that I have encountered.

I love stores like these, bc when the holiday’s come around sales sales sales!
I usally hit this place after a holiday and stock up for the next year.
Their clearance area is pretty good, I find awesome deals, and I’m a hunter, so I really look for them mark downs.
The store is very clean, just be careful bc very easy to bump into stuff and knock stuff down. …me, I trip over air so enough said :)
The employees are extremely friendly and I really enjoy chatting up a storm with them, makes me feel like I have friends. .I know it’s sad, I’m a ppl person but no friends heh!
Anyhoo great place, plenty of parking, if you need something they will help you.
I recommend get ur coupons and never pay full price, it’s gonna get mark down soon anyways

I am absolutely impressed with this company and the employees in this particular location!!! The 3 employees that helped me Jim, Chris and Amanda were extremely helpful in every way possible !! I havnt been this impressed with customer service in ages !! Thank u pier 1 !! Il post pics of my entire apartment that will be completely furnished with this amazing classy furniture !!!

Located behind best buy in mission valley, this pier one carries everything you would need to furnish a boho cottage.
I went here instead of the location by my house as this one carried what I was looking for. NOTE: you can check stock online. Don’t waste your time by finding out they don’t have it.
The table I wanted was disassembled in the back. The employees were quick to help me as I hovered around the register. They even helped me load the table into my car.
This location is not ADA friendly for sure. There is stuff everywhere and the aisles can be a little cramped. They definitely need a larger space to hold all of their treasures.
also fun to know fact: plenty of parking! They probably only run out during Christmas time.

Today was my first time in a Pier 1, and BOY was that a mistake! Hahahah completely in love w/​all the goodies in here. And not to mention got most of my Christmas shopping done. Soo many great deals !! I opened up a credit card in which I received 10% off my entire purchase. I did not realized I had not received that discount till I got home a couple hours later ! I called the store and explained the situation. Cora was extremely helpful ! And apologized for everything. I returned to the store and received my discount. That is why I am only giving 4 stars, but I will return ! :)

They have so much stuff! Christopher and Nathaniel (I think that’s his name… sorry) helped me out so much! Well be back!

Kiana is an incredible worker and adds to the amazing vibe of this pier1! I am leaving for college this week, went in to buy some last-​minute items and to help my mom re-​decorate. She immediately jumped right in to help us, and stuck with us the entire time we were shopping, helping us with everything from pillow color advice to carrying our new 10-​foot rug to the car. She was so sweet and gave off such a positive and great energy, and she definitely made our time at pier 1 VERY enjoyable! I would highly recommend shopping at this pier1. Their service is great — and look for Kiana if she’s in!

Purchased chair (found it to be damaged once home), ordered 3 additional in the store. Got the 3 home to find they didn’t match the original in fit & finish — one was cracked. Returned them all to the store, they ordered 4 more but insisted that they be delivered to our home. They arrived, same state as the prior three including one with a cracked leg. UPS picked them up 6 days ago. We confirmed they were all received back at the Pier 1 warehouse. Still no credit after we were told that our credit card would be credited as soon as UPS had picked them up. No return calls from store, no credit, no good. Spent a total of 2 hours on-​hold on 3 different occasions with customer service — still no credit. Customer Service now claims that it takes 5 days for a credit to be issued out of their system after merchandise is received. Their system showed that we didn’t return them all as they mistakenly issued 5 shipping labels for our 4 chairs… Guess what, still no credit.
Vowed to never do business with Pier 1 ever, ever, again!

I had a wonderful experience with Pier One… ordering furniture, it came right in when they said it would. They subcontract with a delivery service that was real reasonable with friendly guys too that assembled it for no extra charge. I prefer this store to the others because of the lay out and the sales people seem to be all very friendly. Amanda was wonderful and suggested I open up a credit card so I could get the rewards points since my purchase was large. I only like to use one credit card so I hesitated but I went ahead and got it. Then when I got my bill I got a coupon for $ 90 for free merchandise! Started Christmas shopping early!

I came to pick up some pillows that they had saving for me, because another pier one imports didn’t have anymore in stock so they were nice enough to call it in another store. I also got a few other things on sale witch was a great deal so I guess you can say I’m happy thanks pier one imports

It’s your average Pier 1. Clean store. Ok selection in product. I wish they had more lamps. I was walking around the store for about ten minutes interested in actually buying a chair or a lamp. Even sat in a chair for awhile but I didn’t see any employees in site. I’m used to someone asking if I need any help at least once when I’m in the store.
Ended up leaving without the chair I was going to buy.

At the door I was greeted by Thomas with his giant smile and obvious love of people.
If your location lacks customer service or even if you just want to see someone that truly makes you feel appreciated as a customer… Come meet Thomas. Please let me know if this review was useful, funny or cool. Thank You so much

Love this pier 1! They have everything and its organized so neatly. Staff was very nice too. Many candles (a wall full), pillows, and right now a zillion pretty Christmas decorations. Esp for the dinner table. This is a very nice pier 1. definitely come to this one above others

Every now and then I like to walk around in here and check out to see what they have. Check out there clearance section as you can sometimes can get a good deal on discontinued and seasonal items. The staff here is very friendly and helpful.

Pier One Imports, your staff Rocks!!!
I was here on Saturday, October 12^th, 2013 late afternoon. I had called earlier in the morning to see if they had a 4 ½ in. candle that would fit my rustic candle holder. I spoke to Jeffrey, and he was friendly and helpful. He told me that they had a candle that would fit. Sweet! I also was on a mission to buy a tray for my foot stool/​seat. I wanted to use it as a drink/​small plate holder. (I have a small place, functionality is key. But, aesthetics are my Feng Shui!)
When I arrived, I brought the stool and candle holder with me. Find out that the candle they have is too small for my rustic candle holder. Oh, well.
My stool is 14.5×14.5 in., and they only carried rectangular trays. Tried a charger, that didn’t work either. As I walked around the store I walk by a large plate… light bulb moment. It was gorgeous! The only problem… not practical. If I have a glass of wine, it’s most likely to tip with just a slight imperfect base. The staff ran back and forth with chargers, and brainstorming what would, could, work. At the end, I left empty handed. Mission not accomplished.
The moral of the story. The staff went above the call of duty… and entertained me!
Thank you for a Pier One visit I won’t forget.
You ALL are Rock Stars!!!
…and I’ll be back… those darn candles you produce are addictive!

I am not a big Unilocal poster, but the customer service I just experienced with the staff at Pier 1 in Mission Valley was so exceptional I have to spread the word.
I’m getting married in May and have been on a wild goose chase for months trying to find a specific style of antique-​y «rustic» looking lantern to use in my centerpieces. I finally found a pair of nice lanterns at the Pier 1 in Mission Valley and asked how I could pick up 12 more. Well… turns out a week before someone came in with a huge order for this specific lantern cleaning out not only this store’s stock, but the entire Pier 1 satellite warehouse inventory stock as well. Needless to say I was crushed. However, Corah the store manager and Cherry one of the staff members, went out of their way and called every Pier 1 store in the San Diego area to see of they had this lantern and were able to scrape together enough of the lanterns from the displayed stock in each of the stores to fulfill the quantity I needed. Corah said there was an all-​up staff meeting in the Grossmont store the next week and she arranged to have all the store managers bring their stock of this lantern with them to their meeting so she could take them back to Mission Valley. I came in today and she had all of the lanterns bagged and ready to go.
They day I came in they were swamped with customers and Corah and Cherry could easily have said «well our system shows we have stock in Carlsbad, Grossmont and Carmel Mountain, so you can just trek on up there to pick them up», but instead they took the time to find a way to obtain all the lanterns I needed and made it easy for me to pick up the items in one place. Shining example of customer service you don’t often see! Way to go Pier 1 Mission Valley!

Very happy with the quality of service that I received while shopping at this branch. The associates here worked with another branch to apply a discount coupon across merchandise from both stores. I definitely recommend this store.

I stumbled into Pier 1 Imports once I finished with my Phở at Phở Cali.
I’m not sure who would shop here?
Fan’s of Salvador Dali???
I guess the best way of describing the place would be «Big Lots» taking LSD. Everything in this place is just,…weird.
Like a salt and pepper shaker in the shape and size of two grapes.
Or maybe you are looking for a mexican, hypercolored, painted cat, napkin holder, that looks like its puking up said napkin up on your table?
Perhaps your in need of a humongous 4 foot tall butter knife to hang — ??? I don’t know? Next to the melting clock? Again. Weird.
Prices are expensive here. Must be the acid this place is exuding.
But, who knows, you might find something of interest if you are looking for something slightly unusual.

This Pier 1 recently revamped its space. They have great sales on candles and coffee mugs specifically. The staff is very friendly and helpful, not very busy even on weekends.
Wouldn’t come here for major furniture pieces because I’m a grad student and cannot afford anything beyond IKEA. However, I have come to this store for fun accessories in my apartment, which tend to be much more affordable than their furniture (ie. couches, frames, wall-​hangings).

I decided to check out Pier 1 Imports maybe I can find a puter desk. I went in the store and I was greeted with a nice smile by one of the attendants. I asked where are their desk, not tables. She pointed me where they are and so I headed towards them behind the counter. After browsing around and checking how sturdy the desk were, I picked one that I was interested to buy. So I asked the sales person how much it was, there was no tag. She then came back that it was $ 349 not on sale yet. Well, that’s too much for a small table without a chair. I know it is real wood but too pricey. If it was $ 199 I would have bought it.
Pier Imports has a lot of nice desk, tables, chairs and frames but they are overpriced.
Nice store, nice staff and lots of parking.