Philly Station

Needed a quick lunch at UTC during the xmas weekend mall fiasco. Decided to try the Philly Station as they were handing out coupons for a Philly + fries for $ 5.99. Fair price, so I gave it a shot.
Philly — on the order, they asked if i wanted lettuce and tomato. A bit unusual but I said sure. They topped it with three pieces of tomato and a bit of Subway quality lettuce. Taste-​wise it wasn’t too bad. I definitely had worse Phillys in San Diego. The steak weren’t really plentiful but it had okay flavor. The roll was fine too. Soft and didn’t complimented the rest of the sandwich well.
Fries — definitely feels like cafeteria fries. That’s all I can really say about them.
Overall, a mediocre food choice at UTC. I’m not sure how their other foods will be but they definitely have tough competition when Panda Express next door can offer a two-​item combo that has way more flavor than this. Still, I appreciate the contrast to the rest of the food choices in the court.

UTC food court: Sometimes you just need a Philly. After consulting the cashier on what is best, she recommended the Works with chicken for me as a non-​beef eater (they can do any of their philly sandwiches as either beef or chicken).
You can watch your cheesesteak get grilled up right in front of you. (though the vent hood generally blocks the food court stall view of the menu board, unless you are directly in front of the cash register.
Here’s my Chicken works, with tomato on top:
Not sure why they need to wrap it on «for here» orders. I’m not carrying it that far, and it falls out as I unroll it from the paper. Nice Amaroso roll, decent chicken, nice cheese, ok veggies. Not sure I like the concept of having lettuce or tomato added on top afterward, but i went for the tomato. Not genuine Philadelphia style philly, but as a Cali-​style philly, it was pretty good.
Combo meal is $ 2.50 more for the small, comes with a mess of fries and a small drink. Their lemonade is pretty tasty — way better than regular fountain lemonade, and their fries are very similar to McDonalds fries in taste and texture.
They don’t take American Express, but they do take Visa/​MC/​Discover.

When reading the beginning of my review, you might be a little confused if you don’t understand the context. It’s actually a response to a review left by «Dalia M.» I don’t recommend that you read it. Just be warned, if you do, you’ll be dumber for it. With that said, hopefully, it will avoid a Scooby-​Doo «Irrr? Rrhaggy?» kinda moment…
I communicated with both the cashier and the cook. Their English was fine. The cook asked if I wanted lettuce and tomato and they were both on my sandwich when it was served to me. One problem I had though was that I ordered a small soda with my combo. The cashier served me a small soda. While waiting for my sandwich I looked at my receipt and I noticed that I was charged for a large soda. I showed the cashier the receipt and he kindly apologized. To compensate, he gave me another small soda, which I gave to my wife who ordered sushi across the way. The cheese steak tasted fine. Just kinda skimpy on the meat for my appetite. I probably won’t be back.

I should have opened my sandwich in front of them to check if my order was right! This is the second time I say «lettuce and tomato please!» They probably don’t speak English but my God don’t just knod your head yes! If you don’t have it, say «we don’t have it!!!» When I picked up my order I said «did you put lettuce and tomato on my sandwich?» and again I got the fuckin knod!!! Go back to Mexico to sell your shit! This place is a joke! The philly cheesesteak is not even close to what you have hoped for! It’s tiny and the fries is frozen! Don’t get fooled by the coupons the guy is standing up front passing out… $ 5.99 for philly and fries! It’s a rip off! Next time I go to the food court I am totally going to calling them out for not listening to the customers, not speaking English, and lying by telling me yes I put lettuce and tomato! I wish I can give them 0 stars!!!

Definitely deficient. I crave these all the time, and am let down (which is to be expected on the west Coast). They did use Amoroso rolls, but this is basically steak escape… with a better bun.

Worst so called «Philly cheesesteak» ever. I wanted to sample it first, but this time they didn’t have any. So I bought it anyway. The meat wasn’t even ribeye, already a no win situation. The meat wasn’t even seasoned while being cook. For the little sandwich you get, should at least put some lettuce and tomatoes. Will not go back. That’s prob why no one was in line there and the rest of the restaurants were packed at the food court.

I understand that this is a new place but it appeared that there were more chiefs than Indians. Had multiply people on the grill. So my order was not correct. I had ordered the Fire Steak. There werre suppose to be jalapenos in there. If they were they were very well hidden in the cheese n peppers. On the other hand I did get a dbl order of fries. I will try this place again. To see if we can get the order right this time.

This place is basically a replacement for Steak Escape now that the mall food court has reopened. I’m not sure if this is a chain or what; it does have a chain feel, but I can’t find listings for another Philly Station outside of Philadelphia itself. Nonetheless, I must say I did like the Steak Escape here so it’s nice to have something similar, even perhaps a little better.
I ordered the Fire Steak with a side order of brimstone, err, fries. The fire steak comes with steak, of course, as well as jalapenos, onions, and pepperjack cheese. And perhaps some special sauce, but with all that it was too gooey to tell. Either way, a very solid flavor. The fries were also very good, definitely better than next door Simon’s. Still, if you’re searching for fries at UTC, go to Red Robins or walk across the street to Five Guys.
Philly Station unfortunately also features Steak Escape’s fatal flaw, namely, the prices. More than $ 10 for a 8″ sub and fries plus tax. Despite the fact that Philly Station offers quality taste, it can’t really become a default option when eating at UTC.
Summary: Just like Philadelphia, nice to visit every so often but not too often.

I agree, the service can improve.
But, the Philly Cheese Steak sandwich was good. Just meat, cheese, grilled onions and of course the bun. It was yummy!

The service was horrible and the staff was unorganized and did not communicate well. The orders were all confused and they weren’t even busy. The portions per serving was minimal. Not enough of a sandwich and they were stingy on the french fries. The sandwich only had maybe 3oz of meat. I ordered the 8 incher philly. The sandwich was not even satisfying. Overall, I will not go back.