O’Reilly Auto Parts

I needed a new battery for my car and stopped by O’Reilly’s. Jeric waited on me; tested the battery and agreed it was needed. Rather than try to sell me a battery for $ 121, he suggested I go to Costco for the purchase; then return and he would install it for free. I was impressed that he cared more about his customer than the money. He truly is a man of character! We need more Jeric’s in this world! I’ll definitely give them my business from now on.

Girl power! During a downpour in San Diego I realized a headlight was out in my car. I Unilocaled And found O’Reilly Auto parts. Lynza helped me find the headlights I needed for my Prius, donned a rain poncho, schooled me on a few things and fixed my lights. I was able to safely make my 20 mile journey home. Lynza was a knowledgable young lady who went above my expectation to help me. I only wish my 14 year old daughter and 17 year old son was with me to see Lynza in action.

The staffs here are extremely nice. Before I walked into the store, one employee was outside helping another customer with their car said hi to me. I came in here looking for windshields wipers and Rudy assisted me with the blades. He even offered to install them for me.

This place is probably not best priced for do it yourself mechanics but it’s competitive and it’s convenient so I am ok with them overall. They are good with customer service also and will help you if you need it installing items such as batteries, wiper blades, etc

Salvador the manager at this store does not care for his customers. The other workers are more helpful which gives them a star. Salvador would not return a faulty alternator even though we already had two mechanics check the one Oreilly’s had sold us. Salvador was unprofessional and he even had the nerve to say now you can sell the one you bought from us on EBAY to my The one we bought from Toyota worked like a charm, so how oes Toyotas part work and not theirs. Yet Salvador insisted that theirs was fine and would not honr the return. Apparently, as a manager he has little knowledge on the proper protocol for returns or exchanges. After speaking with Oreillys customer service over the phone, they informed us that as long as we had the receipt that another part was purchased from a competitor we can return the product for a full refund. Although parts here are cheap you will find that they do not last and will have to replace the part more often or can cause problems. You will also have problems getting some parts to fit for your car. If you get cheap brakes here you will end up warping your rotors. You will find many others who have problems with equipment purchased at Oreilly’s here
It seems they are only good for Oil purchases now as buying any hardware from this aftermarket store will break or not last. Even an OEM part from the same model purchased in a junkyard will work better for your automobile. That is where most good/​honest mechanics try to get a part for your car. Just a Fair Warning get OEM parts for your car if you can. Liquids such as anti freeze, oil, bulbs, tools and cleaning supplies is the only thing you should be purchasing at this store. Their REWARDS system is also a joke, if you have $ 35 earned you can only spend the $ 5 on that visit. It does not let you accumulate the points and use it all at once. Just a fair warning to you consumers.

I came into the store today to get a new battery for my car, and from the moment I walked in, Braxton was incredibly helpful. After looking under the hood, Braxton noted that my old battery (purchased from AutoZone) was more than likely still under warranty. Braxton checked the charge on my battery, told me it was dead, and sent me to AutoZone to get my new battery. Long story short, after getting my free new battery from AutoZone where the employees were not very helpful (another review for another day), Braxton reinstalled my new battery.
I was not thrilled to spend my Sunday getting my car battery replaced, but the team (shout out to Jean for also being helpful) at O’Reilly’s made it so much easier. While I only spent $ 2.50 there today, all further car purchases will be made at this location.
Thanks, guys!

Such great service always when I come to O’reillys in PQ. My go to auto parts store for sure

O-O-O-O’Reilly… Auto Parts. AND Service! Yes, it’s not only parts, but great service too. You can pick up a new battery and they’ll install it gratis. Same goes for wiper blades, which you should be installing yourself, but this allows the busy Unilocaler and Facebooker to multi-​task while the annual deed is done… and then it rains once or twice before eternal summer resumes– curse this drought! Currently, I have a $ 5 rebate card ready to use on something useful, but I think my kids are going to abscond with it and buy Matchbox cars from the store’s toy-​car display. Also, if your’e short on tools and testing the tool-​lending patience of your (mustachioed) «neighborino,» they’ll give you what you need.

Super great service by Jeff. With two minutes to closing, he kindly installed wiper blades for my friend. Helped us find parts with a smile. Super great customer service and great guy.
Thanks for your help! Totally recommend people stopping by.

Customer service, customer service, customer service! Ever leave an auyomotive shop and feel good about life and the world in general? O’reilly excels at this ! I too had a car battery purchased and installed by the friendly folks here. Way better than going to the dealer.

So it’s Tuesday night and my wife’s Beemer overheated due to the hose rupturing… I decided to walk into to buy the part and was able to get help from Rudy who was very knowledgeable and willing to help. I’m glad I was able to get in and out in a flash without any headaches and feeling confident that I’ll be able to get my wife moving along right away.

The customer service here is amazing! I was in out and on my way with a new car battery that they even installed for me on the spot. (They can only do that if they aren’t too busy but I’d called ahead to ask before coming in.)
The employees are always helpful and friendly and service is quick.
Thank you!

Unilocal directed me to this store, rather than the one in Mira Mesa that I usually use. Kevin was remarkably helpful: finding the best headlamp low beam replacement needed for my 2006 Hyundai Sonata, and even went the extra mile to install the lamp! I just needed to supply a flashlight. Thanks, Kevin.

This was always my local Kragen before it turned into an O’Reilly — my car is so new these days my parts buying has been pretty limited to engine oil, and the occasional car detailing /​wax product
The people behind the counter seem to be able to find most of what I have been looking for over the years and have it in stock which is always a plus, and they have tool rental for those that don’t have the necessary tools for the job they are working on
If i dont go to this Oreilly’s I go to the one in Pacific Beach as I live sort of in the middle of either one

Yesterday my husband and I were headed out of San Diego driving to Scottsdale, AZ. On the way out of town we were lucky enough to have met a great guy working at O’Reilly Auto Parts on Black Mountain Road. We never got his name but he was a retired marine. He tried helping us however the auto part we needed was not in stock. Nothing they had in stock would help us fix the hose in our truck. This marine would not be stumped. He went out to his own vehicle and gave us a generous length of fusible silicone tape which he had purchased for his own use. Not only would he not accept any payment for his generosity but he searched further and was able to give me the manufacturer’s name a telephone number so we might be able to order more tape before leaving the States for the Caribbean.
This gentleman really made a positive impression of O’Reilly Auto Parts on us. Thank you for your great customer service!

The people who work here are nice and very helpful. But this chain now has the highest prices I have ever seen. This as well as all the other O’Reilly AP stores are high as a kite with their prices. I have gotten quotes for special order parts which are 4X more expensive than most on line stores. I recently looked at license plate frames and they are 2 – 3 times more expensive than amazon. Gotta go somewhere else.

Braxton was awesome. Totally helped me get the right part for my car and even installed it for me.
Make sure you ask for him he will totally take care of you!

I called this location around 6pm this evening looking for a top radiator hose for a 2006 Kia Optima. Well, seems no one carries it. However, the gentleman on the phone let me know that they could order it and have it in their store tomorrow afternoon.
After telling him I lived in Escondido, he said that the location near me would actually probably be able to get it in sooner. He was right!
This chain has my support, forever!

This place is great! I came by with my daughter last week to buy some motor oil and antifreeze. A very sweet and helpful lady named Janely helped me out and even looked under the hood as well as took the time to explain to me what was needed!
I definitely appreciate O’Reilly Auto Parts!

Very grateful for Jeff’s help at assisting me in installing a new battery. They prorated me for the new one, since I was still under warranty. The service is excellent & they always go above & beyond to help out. AVOID Express Tire next door, they are only there to rip you off!
Thanks O’Reillys!