Oasis Smiles Family and Cosmetic Dentistry

Excellent service and staff. Very friendly & fair. The staff is very acommidating to your needs.
My wife had a temp. Crown put on just a couple days ago and unfortunately it broke. They were kind enough to put the crown. Back in with no charge. Now this is what I call customer service.
I can not recommend this Denist office enough. Both me and my wife have been to several Dental offices in San Diego & this is by fair the best.
Highly recommended. you won’ be disappointed.
Update: My wife got home yesterday, 01÷27÷16, and the temporary crown that was put in began hurting to the point where She unable to eat and was in considerable pain. When she contacted them they did apogize and that it would be fixed tomorrow. Although I appreciate the honesity. My concern is why did they have a trainee do a procedure that she obviously was not ready or qualified to complete. Now I will update the review based on our visit this morning.

It’s been another year, and time for another update.
I’ve had a really positive experience with this dental practice the last year. There has been some change in staff, and the team is really cohesive. Jessica, the office coordinator is really responsive via email and phone, very accommodating and professional. I still stand by Dr, Bohr’s professionalism and experience as a dentist. She’s really good at what she does and works really hard to keep her patients happy.
I’ve received some coupons in the mail recently, so if you are a new patient and lives in the area, look out for those. They also host holiday parties and other events at their office, (I’ve never actually attended one) and I think it’s a very nice idea.
I think the fifth star is well deserved.

I wish I could give Dr. Bhor 10 stars. After my sedation dental procedure, she drove me home and she gave me a meal already prepared. Dr. Bhor is compassionate, and shows empathy. Plus, Dr. Bhor is an expert in the latest dental techniques.
LOL, as a senior citizen, my last dentist used to look at my mouth in horror. Fortunately, I found Oasis Smiles in Rancho Bernardo. Dr. Bhor knows how to solve every dental issue.
Thank you, Dr. Bhor and your staff, for making my dental visit comfortable!
Ruth Soleymani

I have been searching for a good dentist around RB area for a little while and then I came across this place. I went in about a month ago to get an exam, and to get a price quote. They took down my insurance information but did not even bother to look up the correct copays. They quoted me for a MUCH higher price. I then had get on my phone, go to my insurance login page and show them the correct co-​pay amounts. They tried to get me to pay right then and there but I told them i would have to go home and may possibly come back later. They never even bothered to follow up. I wasn’t too impressed & will not be going back. Guess I still need to search for a good dentist in the area that accepts HMO plans.
PS: there is barely any parking spaces available!

Very friendly people, posh office, confident dentist. Quoted me for procedures totaling $ 3444 and tried right there to get me a loan with their lender. The bill did not factor in any insurance, and when a dentist’s office asks me my credit score and says they can get me a low monthly payment of $ 289 for the next 12 months, I feel like I’m at a car dealership.
I called my insurance afterward, telling them I would think about it, and the insurance agent told me the copays for several of the procedures. The rest of the codes were foreign to her.
They wanted to charge me $ 295 for a root canal when my insurance copay would be $ 165. $ 195 for a porcelain crown whose copay would be $ 89. Resin filling w/​o insurance: $ 183; with insurance: $ 25. And so on. The insurance agent told me she would get a second opinion, if she were me.
I called to see if there was a misunderstanding. They told me the CAD CAM crown they do was an honest, discounted price of $ 350 and that I wouldn’t find a better deal. $ 350 for a crown that a computer designs doesn’t sound too bad to me, but I figure it’s a custom thing that isn’t on the books for insurance.
I’m sure they do good work, but trying to get me a loan and trying to do a root canal on the spot, etc… asking if a parent or aunt or anyone could cosign a loan for me right there? For an amount not taking insurance into account? The last time I had someone cosign a loan, I was going to college.
I figure it’s in a swanky neighborhood where their clients don’t mind being overcharged, but when I go to the dentist I don’t feel like dealing with a sales team.

Dr. Bhor, Lina and Brenda are amazing! This place has awesome customer service. For a dentist office its so hard to find but they actually CARE about their patients. Being in a tight spot they were nice enough to work with our family for emergency services. This place is truly the best office I’ve ever dealt with and will be going here for as long as I live in the San Diego area. Thank you all so much for making my husband feel better at an amazing price :)

Absolutely this is the Dentist you would want for your family ! Dr. Sasha is amazing, gentle, instructive, actually took the time to talk with each one of us. We took our two boys in for check up and cleaning. Her instruments are state of the art and we felt relaxed in a sometimes scary position (a dental chair) … T.V. in front of us and up on ceiling while cleaning & exam is taking place helps you not focus on work being done. The staff was wonderful, friendly, compassionate what can I say I use to be a dental assistant myself and I am so happy I found Dr. Sash Bhor. My family will be taken good care of with Oasis Smiles, we can trust them, we appreciate them and I’m looking forward to having them take good care of us. Call them for a first time check up and cleaning and you will never go back to your other dentist !!!

First of all, nowhere to park!!! Super busy parking lot with nowhere at all to park. Drove around three times and finally caught someone leaving.
I have a new HMO insurance and chose to come here for my routine cleaning. I was told they would send me new patient forms, never received them. I called the receptionist to send the forms again, never received them.
After my cleaning/​exam I was told I have several cavities and need a crown and they needed to be fixed immediately (which is outrageous). My previous dentist, which I saw six months ago never mentioned any of these concerns.
The receptionist went to run my insurance and told me the cost would be over 1000.00 out of pocket. She asked if I wanted to apply for the credit payment plans.
She immediately started to push me into doing the procedures today and gave me several reasons why I wouldn’t want to wait.
I have called three times since I have left this office today to request a release form to be emailed to me in order to get my x-​rays. The receptionist has given me three ridiculous excuses and nearly hung up on me the last call.
Be prepared to have a headache, to be upsold, and to be pressured if you go to this dental office.
I am extremely frustrated with this dental office. I will not be going back!

A great place to get your teeth worked on. Everyone is always pleasant and patient with me and my sensitive teeth.

This is a wonderful place. Staff is always friendly and the doc is great. She really knows her stuff. They really are affordable. The doc also really cares about her pts and always ask how the family is. If you are looking for a dentist that cared and a friendly environment then this place is the place to come to. They really make you feel like you are part of the family.

Been a patient here since 2011. Dr. Bohr has taken good care of my teeth and did great work restoring them after identifying periodontal disease. I think the treatment has been the least painful dentistry Ive received among the 5 dentists I’ve visited in my life. The parking lot gets a lot of traffic since its at a busy intersection, so be sure to arrive early so you can get a spot. Otherwise, i think the billing has been fair for the services provided, although i think its a bit pricey, but i always get the value i paid for (its in Rancho Bernardo after all). I never had a situation where i felt mislead or cheated. Overall, dr. Bohr is a professional catering to true professionals… she demonstrated great passion when explaining a procedure when i asked for more details, and went out of her way to accommodate me due to schedule conflicts.

I had a great experience at Oasis Smiles. The whole staff is friendly and very helpful! I went for my cleaning a few weeks ago for my first visit there and discovered that i Needed two fillings done. I’ve never had fillings before and they were great at helping me through the anxiety today during my appointment. I would recommend them to anyone in the are that is looking for a great Dentist.

I’ve been coming to this office for a few years now and it is always a great experience. Dr Bohr is always friendly and very professional. About a year ago I came in with a cracked tooth that couldn’t be extracted because it was one of my main chewing teeth. It was pretty bad. Dr Bohr said she could repair it. She did an amazing job. Haven’t had any problems whatsoever. I love all the staff at this office. I’ve never been one to «like» going to the dentist but here every visit has been comfortable, professional and enjoyable. Highly recommend.

Don’t engage with them unless you have tons of time on hand and nothing else to do. The first estimate you get will be overblown and designed to make a big hole in your pocket. I would still go with it if the dental work is of high quality…
My root canal was not done right and I was referred to a Endodontist to take care of it. After that these guys made me a crown which kept falling off. After a year of serial visits, the dentist concluded that the crown was not a good fit anymore because the gums have grown around that area etc. They made me another crown (which apparently was supposed to be Zirconia) and it has magically managed to stick for a year now. Recently, I went to another Dentist and the X-​ray went right through that crown. On discussing and researching more I realized that these guys have put a crown made of hard plastic material and not Zirconia. I’m livid with all the treatment and especially the quality of treatment I have received here even after spending a bunch of money.
The doctor and the staff are nice people but this is by no means a place to get quality treatment. And also I hate the fact that they lost their honesty somewhere midway dealing with me.

Fraudulant!!! They will rip you off! Went in there with my son and was quoted ridiculous amounts of money. I called the office a few days later and asked that they email me the breakdown of charges. I noticed some of the charges did not have a procedure code, when I asked for them they told me they don’t have one… every procedure has a code. I called my dental plan and told them what was going on and let them know what I was being charged for and they were floored. They had added all these charges for things that weren’t even needed and were considered cosmetic. Don’t go to them for services! The staff is very nice, but they cannot be trusted! I now go to La Jolla Village Smiles Dentistry and they are amazing and honest!!!

I had the same experience as a lot of the other low raters. The workers here were friendly, but when it came time for work and payment plans, they were pushy, secretive, and downright rude. After one visit here I am dealing with unexpected payments ($ 300 for a single filling) and will never go back.

these people are extremely difficult to work with, avoid if you can, you’ll be happy you did.

My fiancé recently went in to get some work done, specifically for his cracked tooth. He went in knowing it was most likely an extraction. Once he got there and the X-​rays were completed, he was told about all this work that needs to be done and someone would be discussing the financial part.
Well, it wasn’t a discussion… They quoted him $ 6,100 for all the dental work. He has insurance! Such a joke! We read our insurance coverage and knew for a fact that we were being extremely over charged. $ 1200 just for the extraction when the co-​pay clearly states $ 150! When he told the staff he wanted to research the insurance before moving forward on any of the dental work, they pressured him into getting just SOME of the work done. He left, and received a copy of what he needs and his charges.
He’s already contacted the insurance rep to look into this and will not be going back to this place once they’ve cleared this up.
The got a second star only because he says that the dentist was nice. The staff doesn’t know what they’re doing or how to talk to people. He was told, «This is the most we can charge you.» Who says that? Even the bill didn’t reflect any insurance deductions even though we were told it did.
Also, he mentioned changing to PPO insurance instead of the DMO they supposedly cover and the staff said, «Do you really want to go through all that trouble? You would only save like $ 1,500 bucks.» So unprofessional.

I am a new patient at Oasis and am incredibly satisfied with my experiences. The team is friendly, caring and attentive, and puts you first. And everything is state-​of-​the-​art. You know how getting x-​rays digs into your gums? Not here! It’s all digital. Dr. Sasha Bohr is very knowledgeable and listens to your needs. Lina, her sidekick, takes great care of you. I was in their chair today for 3.5 hours and was impressed with how gentle they were! The only thing that hurt a little were the shots. And earlier this week I had my teeth cleaned by Paris. She, too, took great care of me. Richard is a caring staff member too, as well as the front office team. I’d give them more than 5 stars if I could!

I have had nothing but a positive experience at Oasis Smiles! I love the staff and the work they have done on my teeth. I have highly recommended Oasis to my friends and family to go there and they have had the same experience!