Lincoln Military Housing

We lived in the Aero/​Murphy Canyon area for a year and the only reason we left was because I went to stay with my parents during my husband’s deployment… I sort of regret it! It sucks that they take all of your BAH but the amount of space we got for our two bedroom and our huge backyard made up for it. The appliances were decent quality and there was plenty of storage. When we’d have a problem they were pretty quick to fix it.
The only problems we ran into was someone breaking into my car parked on the street and the police attempting to write us up for not changing the tires of our 1967 Mustang that we weren’t driving calling it an «eyesore» (sorry, but we’re out of cash) but they eventually left us alone.
I’d go back but we’re checking out another less expensive Lincoln Military community. They’re really not always as bad to deal with as some reviews may say.

The only reason they get one star is because you have to put a star to be able to write anything. Horrible experience living at the Village of Sera Mesa! Where do I start? The houses are built so shitty! The Walls are so thin you can hear conversations your neighbors are having (don’t even get me started on everything I’ve heard during they’re «private moments»)
The appliances don’t work. When we called the office to come fix the dishwasher, the guy they sent tinkered for a minute and just told me that it seemed to be working fine (because the water came on) this happened a few times. We eventually just said screw it and started washing everything by hand. Someone broke into our garage twice, and tried getting in our front door once that I know of. The counter tops are basically plastic. Even turning our lights off all of the time we still managed to have an electric bill? If you want an animal, go ahead! Everyone out here has em!
They have tan carpet in most of the homes, come on really? You have to have kids to have these homes, so guess what. No matter how much you clean they’re is going to be stains, then they try to charge you to put linoleum in! (That happened to some neighbors) this particular housing is right next to some section 8 housing so my kids get to see people doing drugs/​drug deals EVERYDAY! They take all of your BAH for this crappy «townhome».
Now. Here’s the kicker to it all!
Early October I went into the office and told a chick in there. I need to give my notice to vacate. I’m PCSing in December. She said «your too early, come back sometime in November «I said «Okay» (this being the first (and last) time I’ve lived in housing I didn’t think anything of it) so I go back November 28^th. (Keep in mind I’m active duty, full time student, mom, etc etc) this is the next time I had a chance to get in there while they were open. A different girl explains to me that I will be financially responsible until December 28^th when I’m moving out December 12^th! I said hell no! Your employee told me I was too early and to come back! And now your telling me that I’m too late!!! So I submitted an «exception to policy» which of course got denied. This is the biggest crock of shit place. At least in my tiny apartment they were honest people who fixed shit when it needed fixing or replaced it all together. I will never live with Lincoln again, and I will advise anyone I know that this place is just full of greedy assholes who don’t give two shits this is supposed to be someone’s home, every family is just another dollar sign to this company!
Oh! And our packages would get stolen right off of our porch while we were at work, and they never did anything about it!!!

Went to the housing office to see if we could get into a house due to issues with current landlords. They were very helful and got us a house/​keys within a few hours! :)

While my husband was deployed we contacted Lincoln military housing at least ten times. We were never helped. Darlene was to email me within 5 days. She never did. We assumed we were good to go as the last email she sent me said she was processing my application. Once my husband returned to the states we showed up at he housing office and Darlene let us know that she didn’t have the right paperwork (even though it had been emailed) and that she had done no further work on our case, not even contacting us to let us know that she needed different paperwork. We now are living out of a hotel with nowhere to go because Darlene decided that our case was too much effort for her to follow up on. Unless you want to babysit her everyday and prod her along to do her job, I would not trust these people to take care of you.

Gail Smith has THE worst customer service. She is not aware that children from housing are vandalizing cars. There have been three cars that have had shattered windshields and documented. When I called her with my concern, she refused to accept it even after the prior evidence has suggested it is vandalism coming from housing. She is rude and dishonest.