If there was a zero star rating this location would get nothing but that rating. Horrible customer service. Inaccurate order. Burnt food. Tygionna was the cashier at the window, and had the worst customer service ever! It took her three times repeating our order to get it right, and at the window it was still wrong! Never again!
Tommy F.
Tu valoración: 2 Chula Vista, CA
Haven’t been in a KFC in a while and I had some time to kill. Walked in at 5:00 no one up front greeting customers. Seemed very understaffed. Place looks like it’s run by teenagers with no management presence anywhere. Ordered a 3 piece tender Fill Up Box for $ 5 Tenders were old and dried out and biscuit was gross Sorry won’t be back and you need managers present at all times
Ali B.
Tu valoración: 5 Valencia Park, San Diego, CA
What can I say about KFC? They have good chicken something for everyone grilled, original recipe and extra crispy my favorite. They have a complete menu: several different salads, three different KFC bowls, other snacks like wings boneless or bone in and crispy strips, sandwiches and a variety of side dishes and desserts. On this visit the cashier was super friendly and very helpful. I had a question on one of the specials a $ 5.00 «Fill Up» meal deal and she was very courteous and helpful with her response. The restaurant was tidy and the napkins and straws were fully stocked. At this location they also have a «Long John Silver’s» menu as well. My two pieces of chicken were hot and crispy. The biscuit was soft and warm and the mashed potatoes with gravy were warm and creamy. This $ 5.00 Fill Up meal also came with a drink. Not bad for $ 5.00, today was a good day at KFC.
Susanna M.
Tu valoración: 5 Spring Valley, CA
I haven’t been to this kfc in years it was very clean and great customer service. We received our food on a timely manner… I would definitely come back here to eat again with my family. What ever management is doing in this particular kfc keep it up =)
Tamiko J.
Tu valoración: 5 Houston, TX
I had a really nice experience at this particular KFC. When I walked in, one of the first things I noticed was how neat and clean the place was! As soon as I stepped in the door someone greeted me and they were very friendly! I placed my order and received it in a good amount of time, and the staff made sure that I had any and everything that I needed. The ambiance was very cozy and warm! #iluvthiskfc
Aaron F.
Tu valoración: 1 San Diego, CA
This place has horrendous service and mediocre food. I have gotten home without parts of my order on several occasions. I have had the staff spend 5 minutes searching for their dipping sauces and even leave the register to go talk on their cell phones. They are extremely unprofessional and for how much KFC charges I expect more.
Shayna R.
Tu valoración: 1 San Diego, CA
I’m not sure why KFC and Long John Silver’s are listed on Unilocal as two separate establishments but let this review go for both. Now, I understand this is cheap, nasty fast food and I shouldn’t expect much. However, I expect employees to at least be sanitary while handling food and be decent people to their customers. I visited today with my grandpa(which is pretty exciting — old people never want to go anywhere, but I managed to drag him to Home Depot and LJS) and ordered our food. There was a male taking orders at the register and two females getting the prepared food into containers and onto trays. Out of the two females, one was wearing gloves and generally being really nice. The other one though, was touching her face, pulling up her pants, brushing her hair back, THENTOUCHINGPEOPLE’S FOOD! BARE-HANDED! I’m sorry but that’s just disgusting. Then when I got my food, I requested condiments and was given one of each thing I asked for. So I asked for more, which was apparently a really big bother for the girls working here. I’m sorry, are you going to eat popcorn chicken with no ranch? Are you going to eat a biscuit with no butter and honey? Service was slow and horrible, but having dirty hands on food really REALLY bothers me.
Adam S.
Tu valoración: 2 San Diego, CA
I only come here for a mid-break snack when I’m working out at the 24 Hour Fitness in the same parking lot. If it weren’t for my love of biscuits and my weekday vegetarian diet, I would avoid this place solely based on the fact it shares its building with Long John Silver, which I can only image the smells those employees must suffer through. The facility is usually clean, I give them that. The customer service is what you would expect(just ok), and the food can always be better. I rarely get a biscuit that was made within the hour. I can tell because most the time, they are hard and have a dark top. I can only imagine if I got something else. But with any fast food, you know what you’re getting into. I would give this 1 star but the place does enough to avoid it overall.
Mari D.
Tu valoración: 3 San Diego, CA
It’s like Walking Dead up in here!!! We were literally the only customers. Temperature is like 60 degrees. Parking lot had shady characters. Our chicken was hella salty and greasy… nothing out of the ordinary for KFC. They charge like 50cents for jalapeños. It’s KFC… don’t expect much. You know the flavor and you’ll get it. It is what it is.
Thien N.
Tu valoración: 1 San Diego, CA
This place gets 0 stars simply because it’s run by non educated gangsters and thugs. I came here a few times and have always had the Same experience. They never got my order right, and they are very rude. Disgusting, if I want KFC I would drive a little further for a better facility
Linda F.
Tu valoración: 3 San Diego, CA
Came back in today to get another chicken wing special. This time it was ready and we were really happy. We get home and start the movie. My man bites into his chicken and it is raw! He picked out another piece thinking it was just a fluke and the second piece of chicken was also raw. We called right away and the Manager Joe answered the phone. He did offer to have another 20 piece ready for us when we got there. We declined because at this point chicken just does not sound good right now. So Joe refunded the money to us. I asked for a replacement meal for free another day and he also agreed and wrote down my information. This manager really saved us as customers. I really appreciate the customer service that happened today and will keep me coming back here. Thanks Joe.
Bry W.
Tu valoración: 1 El Cajon, CA
This has to be the worst KFC in America! Working nearby I’ve been here 5+ times as there aren’t a lot of other options nearby and each time has been horrible. Slowwwwwwwwww is the main problem. The driveup guy is nice but it seems like he is the only one working. Most of the time they are either out of what you want or it will take ‘5−10′ minutes to cook and they never have the specials advertised on the windows. You would think that if anything, that is what they wouldn’t run out of. Long story short, new management is needed. And with the location, they should be raking it in. Too bad…
Tyson T.
Tu valoración: 1 San Diego, CA
yeah this is a KFC but after coming here so many god damn times cause there’s no other less crappy place to eat around this area. i think i will end it there. this place just blows. as i look around i always see upset customers, that just want their goddamn fried chicken but these dudes in the back can’t do this simple task. yesterday, there was 5 people in there. i waited in the front of the line for almost 10 whole minutes, wondering why am i even waiting this long. then the chick behind the counter finally asked me «are you waiting for something?» yes you sand bagger i would like to order and dip the fk out of this messy ass place. and that’s what i did.