Long John Silver’s

WONT BE BACK!!! Every time I come I’m given old and recooked food! Even after I ask for fresh! I have to go in and ask for my food to be really fresh and not recooked tonight did it for me! And all they have to say sorry! And yes they are very sorry! Old ASS grease!

Came here to finally try Long John Silver’s and I was disappointed with everything. The service took about 20 minutes to get food. I could only blame management because for a fast food chain with a drive thru three people is ridiculous. It’s clearly understaffed and in the whole restaurant one table was somewhat clean. There is greasy finger prints everywhere. Crumbs are caked in every corner, I felt disgusting sitting there. Food was beyond greasy as in it was sitting in a pool of it’s own excess. The food has potentional but I think this is just the location. Next time I will try the El Cajon location.

Haven’t been here in a while. The pieces of fish are quite big and tons of fries. The lady at the window just took forever giving me my Pepsi.

When I get in the mood for some greasy fish and chips this is my go to place. I have to admit, there are not too many drive thrus that offer this so I’m quite limited in my selections.
Anyway…I went there yesterday and ordered 2 L4’s, the two piece fish that comes with two sides. The girl taking the order asked me what kind of drink I wanted with the first one. I got confused because the L4 doesn’t come with a drink. I said I ordered the L4 and she argued that I ordered the L9 that came with a drink and that when I was ready, to continue to order. (My partner that was with me said I clearly ordered the L4) I said I was ready and went ahead and continued my order. When I got to the window she took my money and closed the window. I could see my order sitting on the counter and apparently she found something was more important than handing me my order so she disappeared. She came back with a handful of condiment packets and threw them in the bag. She handed me my bag and slammed the window.
I got home to find that the dozen packets she had thrown in were tarter sauce and no cocktail sauce. I admit I should have asked for cocktail sauce but I assumed that half of the handful she tossed in the bag would have had some in it. There were no utensils either. What was I supposed to eat my cole slaw with, my hand? Or was I supposed to pour it directly into my mouth from the container. No napkins were provided either. Not a good sign when you have a box of greasy fish sitting in your lap.
The only thing I can think of is that this «customer service representative» was used to working the counter where everything is in the dining room versus happily asking the customer if they would like any sauces and providing the basic utensils and napkins.
I don’t understand how some of these people get and keep jobs with their nasty attitude. Who interviews these individuals and what are the requirements of employment? I also wonder where management is at these places or is this the way the new generation of uneducated services workers treat the people who pay their bills by patronizing their establishments? I guess they don’t see the connection. And with that attitude, they’ll retire from there. They all complain about their wages but you need to be pleasant when dealing with your customer not like you’re doing me a favor by providing me with what I’m paying for.

I’ve come through the drive thru window twice now and Melissa was at the window both times. She is super nice, answers my questions and always gets my order right! :)

I think they were having a contest today for who could screw up an order the most and the person who took my order was the Ultimate Champion.
I knew not to go here.
«Fast food is the devil,» said Self.
«You knoooow betta,» warned Conscience.
I felt reckless today, fuk it. And what was my immediate karma for going against my better judgement? I went through the drive-​thru where Miss I-​Hate-​My-​Job muttered something incoherently through the speaker and when I asked her what she’d said she was clearly irritated with my line of questioning. I ordered the shrimp combo that comes with hush puppies and a side and a drink. For my side I chose green beans and water for my drink. «Bottled water?» she asked. No, just a cup of water please.
When I received my food (good thing I checked before I left the parking lot) I did indeed have shrimp (sans cocktail sauce, they didn’t offer it and I didn’t think to ask), with french fries and a coke.
Perfect. An epically perfect fail. Next time I will listen to Conscience.

They worse customer service I’ve seen in awhile, the cashier Jennifer was extremely rude and slammed the window in my face without saying have a good day, any condiments to go with your meal nor a smile. The food was very cold, every time I go to the location I have a problem. They need to improve quick, fast and in a hurry before they lose a lot of business.

I’ve only been to a Long John Silver’s once many years ago, so I figured I’d finally revisit them since I remembered they sold hush puppies (which I love). Went through the drive-​thru, which wasn’t busy at all and ordered a side of hush puppies (2 for $ 0.39) in addition to a side of mashed potatoes & an iced green tea. Employees were very friendly and patient, and my food/​card processing was done quickly.
Mashed potatoes were pretty good, while the iced green tea was just okay. Hush puppies were okay, as they reminded me of plain donut holes, but I’m glad to have finally tried them.

HORRIBLE CUSTOMER SERVICE FROM A GIRL AT THE WINDOW ON 11−07−13 @830 PM… I spent over $ 20 and left with half my order no sauce for my fish… and I was mostly craving that with the fish ughhhh:(…I USED to love long johns but today it just pissed me off I don’t have money to throw around never again …im so disappointed… lost my business for sure…

Worst customer service ever! Get my order wrong every damn time. Generally the 1^st ch. since its closest but I’ll be making the drive t the LJS in el cajon from now on.

Went to Long John Silvers the other day because it is connected to KFC. I ordered french fries and it came in this box. The fries were the old school steak fries. I loved them.

Worst customer services ever! Beware of the non educated and thugs that works here. It seems like these workers are drug addicts and low self esteem people picked right off the streets. I been here about 3 times and all 3 times I’ve always have my orders messed up. And all 3 times they are always out of something. They couldn’t understand that I wanted to substitute my chicken leg for a thigh and they couldn’t understand that I wanted ranch. When the lady is taking your order, she has a grin on and seems like she is giving you attitude. The facilities is also dirty, and the orders seems to take a long time. I suggest they hire new management and better workers. I will now drive extra miles just because I don’t want to deal with these «thugs»

I haven’t been to LJS in ages since there isn’t one near my house anymore. Saturday evening and my friend and I decided our DVD watching would be enhanced by fried white meat and hushpuppies. I figured there must be an LJS somewhere in this city so we found it online and went there.
The food is really pretty meh. Kind of greasy, kind of bland. Most of it was reasonably fresh, but the hushpuppies were almost stale. I am not at all picky but if the bill for two meals and a slice of pie out of a drive through is $ 16, I want it to at least satisfy. Frankly, it costs too much for food of this quality, I’m sure you can get better elsewhere for the same price or less.
That’s not the worst, though. When they handed us the bag, I checked inside and noticed that they had closed one of the boxes on a fish fillet! Instead of putting it all the way into the box, they just pushed the lid down on it. It was squashed and pulverized and the coating was spilling all over the bag, ruining our napkins.
When we got this mess home and went to eat it, my friend realized her meal was supposed to come with cole slaw. She’d paid extra for it and didn’t get it. Ya’ll, this joint is in Mountain View. We came from Clairemont. You don’t just turn back around from Clairemont to get a side of slaw that’s waiting for you in Mountain View. That slaw has a long wait.
I know there’s only one LJS in San Diego city limits, but wherever you are, surely there’s a neighborhood fish and chips joint better than this.

It’s a shame that there aren’t more Long John Silver’s around town… I absolutely love fish and there isn’t enough fish specialty restaurants (with a fast food flair) around San Diego.
I’m on a 30 Day Challenge to lose weight, but I did take one day off (Day 21) to splurge a little on some fish and LJS just so happen to be by one of the gym’s I workout at.
After doing 2 Turbo Kick Boxing classes and running 3 miles, I was starving so I ordered a 2 piece with fries, shrimp and hush puppies…
Boy was my body craving this and it was delicious. I took my time and savored every moment of my fish & chips with shrimp and though I did cheat a little on my diet, I was in a way, listening to my body and my body wanted some fish.
Great service, good location (well…kinda: next to a gym) and good food.
4 Stars!!!

Bad location, no reciept In return and got no straw with drink or napkins or plastic silverware with my meal! Very bad location to go to, I’ll definitely find another location to go to. Staff was very unfriendly as well!

Sometimes you just want some fast seafood without paying the seafood prices, so naturally, the first thing that comes to mind is Long John Silvers, or Captain D’s (for you East Coasters).
So I finally find this one off Imperial Ave, because that’s the closest and because amazingly, there are like only 3 in town…
Firstly, service was bad. Lady in the front had an attitude and got my order wrong so I went back to correct it and she acted like I was bothering her… really?
And I understand that you aren’t going to get quality/​fresh seafood at this joint but even that was so so! I’ve had decent fast [sea]food experiences before so I’m not being unfair… hopefully it was just a bad day for this particular LJS but unfortunately it just earned my first 1 star.

Stopped here after the Cotija’s next door closed early. I was craving fish and I figured if I couldn’t get a Mexican Fish Burrito, LJS would be the next best thing.
Turns out, this is a KFC/​LJS, the lady tells me, «We only have two pieces of fish left.» I did not want the last piece of fish in this joint, so I went home and ate something healthy with my vegitarian GF.
I think this was a sign…
I’m glad they saved me from my unhealthy cravings, but would not reccomend them based on this experience.

Everyone knows I’m a fan of the LJS so it should’nt be much of a suprise that my favorite one is off Imperial Ave. conviently located next to a rather ghetto area. Only here do I truly feel at home ordering my fish and eating it too.

Okay, seriously?
Every time my fam and I go through the drive thru, something’s wrong. One night, there’s a fuck up with an order with all fish and no chicken and a lack of vinegar packets. Another night, I was treated to a lack of their yumtastic batter fried chicken planks but was offered KFC dark meat from their KFC menu. With no actual explanation as to how long they’ve been out or even a raincheck to fix it if I came back.
I tried again and got the food I was after tonight but sadly, the chicken and fries were a bit too tough. It only got an extra star because it’s right by Mount Hope Cemetery. People, you know you are royally fucked if your redeeming value is being next to a burial ground so get your shit together.
Really, you’d do a lot better with the one by Parkway Plaza. It’s clean and the employees are quite friendly.

Yarrrrrr, how I love thee LJS.
This location fills the bill. It’s clean and service is friendly. The food is made fast… and boy am I happy about that.
I will eat anything on the menu. Is it because I grew up in the midwest and this was the only seafood I knew growing up? Is it the treasure chest meals loaded with chicken planks, fish and more, hushpuppies, tartar sauce, and don’t forget the extra crunchies?
I could go on for days how the tartar sauce is the best at LJS. I have yet to find a tartar sauce at ANY establishment that matches the taste here. Don’t even get me started on the french fries because they are phenomenal. The batter at LJS is heavenly and if i could get that recipe I would be set for life. Tartar sauce, batter fried fish, rice and kimchi. That would be added to my home dinner rotation.
When the North Park KFC was getting renovated I secretly prayed on the inside every day I drove by that they would convert it into a Long John Silvers-​Kentucky Fried Chicken. There I said it. Now I have to go get a treasure chest meal after work tomorrow.