Jiffy Lube

I usually pay $ 60 – 80 for an oil change. Today I was suckered into paying $ 125+ just to change the oil on my e90 BMW. PLUS, the coupon that I handed to the first guy was accepted, agreed on and acknowledged. I was told to present it to the checkout clerk, again. After the service, the checkout tech told me that the coupon was for a ‘service’ that is over $ 60, and for some reason that’s different from an oil service… Oh wait, the checkout tech also told me that my car is AWD so that made the originally quoted service price (for the same model in RWD) go up $ 5. ???
Scammers!!! Stay away! I should of walked out on this place. I told the first guy it was a 328xi (AWD). They difinitely don’t know what they’re doing. I could even see the techs huddled up around my car and celebrating because they figured out how to drain my oil, as if it were the first time they have worked on any non-​domestic vehicles. Definitely don’t bring in any luxury brands because they’ll automatically boom up the price. I guess it’s too hard to find an oil drain plug…
The guy that walked me to my car called me «boss» and handed me the keys. Okay. At least I felt like a boss as I sat in my car and realized how bad I was ripped off. DYI!

$ 200 for an oil change? No thanks. Beware, this place is a rip-​off.
The staff was nice enough, but they started working on my car before I had even been addressed, so I felt trapped. I felt like they were taking advantage of me because I’m a girl. I will not be coming back.

Great and fast service! My car runs great because of the way jiffy lube does the services right in time. Thanks guys!

I’ve used Jiffy Lube locations all over the Southwest for almost 30 years, so I have a good idea of prices. But this location shocked me.
I pulled in, asked for a basic oil change, and the attendant said — without looking at anything — it would be $ 80. I told him that was ridiculous so then he asked a couple of very basic questions a pro would know (car maker, model) — punched this into a computer — and then said he could do it for $ 60. My vehicle is a 4 cylinder Ford.
I know that Jiffy Lube tends to charge a little bit more than average for speed and convenience — but these prices were highway robbery. The main reason I’ve gone to Jiffy Lube in the past was that I didn’t trust any old garage to do oil changes. But that trust is now gone, and the experienced prompted me to drive off and find a highly Unilocal-​rated business a few miles west (who did a great job for half the price).
Shame on this franchise owner for outrageous prices. Just because you have lube in the name, it doesn’t mean you can shaft everyone.

Fast, friendly service. Met expectations and kept up with Jiffy Lube’s standard. Would go again.

Poor customer service and ridiculous prices. Upon arrival I was immediately shown into the waiting room without any consultation. When I asked for how much the actual oil change would be on the van and asked for synthetic they quoted me $ 80! When I told him that I could get a cheaper at the dealer they asked me for how much I said $ 60 not knowing that it would actually be $ 50 for synthetic oil at the dealership the two technicians then looked at each other, one shook his head at the other, he said okay the other technician looked at me shook his head no. And I guess that was that. If you’re looking for something quick and cannot wait and are willing to pay A premium price this place is for you. But if you are willing to schedule an appointment and wait a little bit it’s best to get it done at your local dealer where you’ll get better customer service and know the job will be well done.

I drove into this place at 5:45 PM on May 5^th. I was quoted a 15 minutes to do a oil change by a very professional young lady Sarah. I mentioned to Sarah I was thinking of doing it myself but due to her low pressure sales approach I had my oil changed on my 2011 HHR LT 2 with the Pennzoil synthetic. She had all my levels checked and mentioned if need these topped to stop back in! Windows were cleaned I asked no vacuuming of the interior since I had to many items in the car. She noticed a tire was leaking from a Schrader valve and I was able to run back to Discount tire to have this corrected. I had a terminated staff member that loosened several valves on several manager’s cars a few weeks ago, Discount tire didn’t even notice this and I had just come from a tire balance and rotation. Your team and along with Sarah won me over due to, the team in this store being so friendly. I will be back with my other cars!
By the way a new TV would be appreciated in your waiting room. :)

There is a lot of hate from previous people do understand their employees do change. I recently brought my Camaro in they had my oil change done in about 12 Mins. They put air in my tires, filled all that needed to be filled and all the employees had great attitude we even joked around. Deffinately coming back!!!

STAY AWAY FROM THIS PLACE !!!
I brought my car in for an oil+filter change, AND a $ 100.- transmission flush on 2÷26÷2015. In only 22 minutes they claimed to have completed all of this at a total charge of approx. $ 168.-.
At home I noticed that this Jiffy Lube had not even affixed a sticker on my windshield to indicate when the next oil change would be due ! [ALSO, I am left wondering now, how could anyone actually perform BOTH an oil and filter change AND a proper transmission flush in only 22 minutes? [I timed this with the timing function of my digital watch] Is this even POSSIBLE?]
So, I drove all the way back to TRY to get the sticker.
Then, the person who was responsible for the sticker just took a BLANK sticker and SCRIBBLED on it with magic marker the mileage at which my car would be due back, and then he stuck that foolishness on my car’s windshield.
SO, I had to COMPLAIN AGAIN, this time about a stupid sticker that didn’t even have a date on it !!
FINALLY, these JERKS printed out a proper sticker for my windshield at the THIRD TRY !!!

Needed an oil change before I got back on the road, googled a jiffy lube and found this place was nearby, everyone was really nice, they got everything done quick, I was in and out!

Quick work, honest about pricing, nothing that makes me say «wow», so 4 stars seems fair. Misquoted me on a price, but corrected it to match the quote. Ya know, standard customer service stuff! I’ll return for sure

Gave them one last chance. Big mistake. I’ve had a couple of bad experiences here in the past, but today trumped them all. I drove up and they had no customers, and two guys. I didn’t have a ton of time so I said «I’ll just take the basic change today, I don’t have as much time otherwise I would do the deluxe». Daniel, tall blonde guy, said in a complete deadpan: «well we only have two guys so it’ll take a long time».
Now I know nothing about oil changes and he had no facial expressions at all, so I thought he was joking. So I joked back «yea I see you guys are super busy» and smiled.
Well he got COMPLETELY offended. Started going off on how he didn’t appreciate my attitude and I should be nicer and wouldn’t stop being rude. He had my credit card, so I just stood there for a bit and then I said «I know nothing about oil changes; I thought you were kidding, but I’m the customer. You’re supposed to NOT be rude to me». He responded «I don’t care who you are i don’t appreciate comments like that from anyone». I then asked for my car keys and card back so I could take my car somewhere else and he was in disbelief about that, took me like 3 minutes to actually get my card back from him.
The poor guy helping him was already inside the car so he got out and apologized to me, then gave Daniel a «look».
I simply can’t believe someone would be this rude. Where’s the customer service skills? Why would you assume someone knows how many people it takes to do an oil change and then be hurt and rude because I don’t?
I drive a company vehicle and we have a fleet card for services. You can bet I’ll be telling all of my coworkers to avoid this place.

In thirteen years I have experienced only quick service and friendly, professional attention at each and every visit. I can recommend this shop without hesitation or reservation.
I’ve been bringing three vehicles to this Jiffy Lube since 2001: a BMW, A Toyota truck, and a Bronco and have never had a problem either with the time to service or the quality of this shop’s work.
Now that I have moved to Massachusetts I am seeing how difficult it is to replace a resource as important as Jiffy Lube.

Don’t look at the old reviews. Great service and very fast. Had oil land A/​C service done. Alberto was great. Get it done here.

affordable and good service. much faster and cheaper than the dealership I’d been going to.

I’ve been going here for year and I love love the people here are so nice and they always do an amazing job.

very clean place! fast and honest guys

Let me start by saying these people are complete scammers. Not only am I completely unsatisfied with the customer service but the complete lack of integrity displayed here discredits jiffy lube as a business. I pulled in here simply hoping for an oil change and a tire rotation. The employees were extremely lazy and did not seem to care about me or my vehicle. One employee tried to get me to replace my air filter by shaking a dirty filter around that didn’t even belong to my truck. As I began to check out, the man told me my tire pressure was low but they didn’t bother to fill them up before I left. I actually figured this out when I pulled into a gas station immediately after. Now here’s the WORST part. If you have any respect for the men and women who serve your country, do not bring your business here. The man told me they do not offer military discounts. He didn’t bother to check or anything. Upon arriving at another jiffy lube I found out that all of them offer a military discount of about 10%. It probably would have amounted to about $ 4.00 or so but these scoundrels had to get every last cent from their so called «customers». Save yourself the headache and go to some place else.

I don’t even want to give this place one star. I took my car there to have it serviced before going on a road trip. While I was on the 5 freeway my 2012 honda died! Completely shut off! I had to have it towed to the nearest body shop. Turns out the last place (which was this Jiffy lube) that worked on it did not clean it properly, using air to blow dirt and debris all over the sensors causing them to malfunction. Resulting in my car dying on the freeway north of LA. I will never bring my car here again, cost me $ 400 total to get back on the road again. What a horrible experience!

I have NEVER had a bad experience at this place… they are so nice to me!
every time i go for an oil change they not only do that, but check my tires, put air in if needed, wash the outside, vacuum the inside, refill my windshield fluid, and anything else that needs touching up!
Great service :)