2015.09.17 First meal at San Diego. get in restanrant at about 22:30, almost no other guest. hamburg looks normal, chips tastes ok, salad good except vegetable not so fresh. For fast food, it is ok.
Casey T.
Tu valoración: 1 San Diego, CA
Weirdest experience ever! As soon as I walked in I could tell there some weird vibes going on with the disgruntled co-workers and an over stressed looking manager. There was dysfunction and food wasn’t getting made due to chaos and inefficiency between the staff. The manager kept literally yelling at the employees for doing something wrong in front of all the costumers with a weird Asian accent. The manager ACTUALLY challenged costumers when they started complaining about the wait and messed up orders. It got sooo weird, at one point all the co-workers and the manager were lined up next to each other arguing and yelling with a costumer over the counter about what he had or had not ordered. She even gave me attitude when i asked if I could get a fresh sandwich because it was sitting on a tray waiting for fries for over 12 minutes and had gotten cold. She grabbed a new one after saying«DEYAWDASAME» and threw the new one on my tray. Super super weird and entertaining experience to say the least. I stayed inside to eat to catch the show of fighting between workers and guests continue because I’ve never seen anything like it! Good time overall!
Harry E.
Tu valoración: 2 Rhyolite, NV
They make breakfast they way they always should at this Jack in the Box. However, this restaurant looks to be a gathering place for homeless people. Once you’re in there, you get the sense they are all sizing you up to see if they can panhandle you for money. Not exactly, the kind of ambiance you’d like while having your breakfast. So, instead of eating there, we had a take out order and ate our food elsewhere.
Andrew J.
Tu valoración: 5 Grantville, San Diego, CA
I love coming to Jack-in-the-Box. The curly fries and a jalapeño poppers are my favorite. Upon my arrival, I was greeted by Sarah T. She has the most excellent customer service I have seen in a long time. She really makes an effort to go the extra mile and despite the fact that it was busy she was still very charismatic and gregarious and got our food to us in a very timely manner. This company should hire more people like Sarah. Absolutely love this girl and this place!
Keegan A.
Tu valoración: 1 San Diego, CA
This place sucked. And an only Hispanic staff that only cared about telling the purchasers that their soda machine was broken. I was very offended by the fact that I waited 10 minutes to only wait for the drive-through people to be served before I was even able to take an order. I left immediate using extremities to let the staff know that they were absolutely ridiculously unprofessional and absolutely avoidant of any customer service. Screw the staff at 10pm 7⁄22
Nick B.
Tu valoración: 5 Fremont, CA
This is my favorite Jack because of the excellent service and high quality of the food. Usually there is a girl named Sarah at the register/drive through window and having worked in this industry myself I really appreciate and admire her cheery attitude and politeness. I don’t feel like she’s rushing me through my ordering because she doesn’t want to be there like most of these places, and she always asks if I would like sauce and ketchup. She also smiles and it’s the little things that count so this really makes my day when I come through here. Thanks Sarah and the rest of the crew here! Doing great keep up the good work.
Tony B.
Tu valoración: 4 San Diego, CA
Ok, so yeah, this particular Jack in the Box is frequented by bums, but that’s hardly the restaurant’s fault. I’d say given the peculiar customer base and sporadic late night crowds, this place does a pretty good job. I’ve been here a handful of times, and they’re yet to screw up my order, which is often a custom and complicated one. Keep up the good work
Michelle A.
Tu valoración: 2 San Diego, CA
«Bums ‘a Plenty» is the best way to describe this location. A truly tasteless person might also call it Jack in the Refrigerator Box, but I never would. In reality I’m quite liberal donating to the homeless in OB, but there’s a line that gets crossed when it’s difficult to even order food because the place is packed with so many non paying customers. Looks pretty dirty behind the counter as well, so use the drive through and adopt a «see no evil» mentality.
Andi G.
Tu valoración: 2 San Diego, CA
It’s Jack in the Box, not fine dining. I’m giving it two stars because it’s better than a mcdonalds :) yes, it is sketchy, but that’s okay– all in keeping with«keep ob weird»
Ashlyn F.
Tu valoración: 1 Linda Vista, San Diego, CA
I’m giving this place no «F“ing stars the Maniger or what ever(xochilt) is a bitch we need to go pee so bad and we where gonna pee are pants we where gonna get something to eat but even before we got the chance to order she demanded we buy stuff even when we said we where
David D.
Tu valoración: 1 San Diego, CA
I am 51 years old and have been going to the same jack in the box since I was 7. My wife is Hispanic I have 9 children and I must say the jack in the box in ocean beach is by far the worst. Reason being is 97% of the time they get our order wrong on 11/27/2013 I asked for two monster tacos with extra taco sauce and two hamburgers with secret sauce only I’m asked would you like pickle with that I answered no secret sauce only. I received my order got home to find I’m given one monster taco one regular taco one plain hamburger with pickle and one hamburger with ketchup mustard and pickle. So I go back and ask for a manager the manager is named fabi the same name as my sister in law I give her the bag and told her what I had ordered and she asked me if I would like pickle with my hamburger I replied no two hamburgers with secret sauce only. Only means only not with anything else thank you. She gives me two new hamburgers I open them up in front of her and low and behold she gives me two regular hamburgers with ketchup mustard and pickle. By this time I am furious. So I tell her you guys can’t be this incompetent. I challenge any one that reads this to go in jack in the box and order anything different than the norm 97% of the time it won’t be right. Ps Jacks please hire elementary kids, junior high school kids. Or make sure your putting competent people out there to represent you.
Amber E.
Tu valoración: 2 San Diego, CA
I love the Jack in the Box commercials! I just don’t like the food; although I’m not a fan of fast food in general. And this Jack in the Box in particular, as the reviewers say, is pretty sketchy. But on the rare occasion that we go, it tends to be early evening after work, on the way to the beach when the kids claim to be STARVING, so the scene isn’t so bad. It’s currently undergoing massive construction, and doesn’t look like it could possibly be open, but it is. The kids tend to like the grilled cheese, burgers and fries, which are all between $ 1 – 2. Of course they love the smoothies and shakes, and I have to admit that the couple drinks I took from their Oreo shake were quite good, but wouldn’t want to see the calorie count.
Kiki M.
Tu valoración: 1 San Diego, CA
Ruuuuuuuuuude! Ugh! I get that working here is probably not thrilling but they should try to hire people who can fake it better. I asked the girl if the chicken nuggets were made with actual breast meat or if it was a patty. She told me it was… Well she was wrong. Thanks for nothing!
Turquoise T.
Tu valoración: 3 San Diego, CA
It is a Jack in the box like all others, but it is in such a beautiful place — Ocean Beach.
Brian H.
Tu valoración: 1 San Diego, CA
Oh yeah this is the absolute worse jack n box ever. Can i please get an ultimate cheesburger and some of your parking lot homeless drug addict crack please TOGO!!! They do not even care about the several drug deals a day going on right outside the door. I live very close and we the property owners of OB are signing a petition to get this dump closed down. TOOMANYDRUGDEALINGCRACKHEADS. Not to mention their faulty cameras and security people that never monitor them. I got jumped and subsequently got my jaw broken from some meth head freaks from the jack n box. STAYAWAY!!!
Jason T.
Tu valoración: 2 El Monte, CA
This is the worst Jack in the Box I’ve been to It’s not really the restaurant’s fault it’s about the location. It’s really close to the beach and the beach bums outrun this place.
Sum H.
Tu valoración: 4 Alhambra, CA
I actually had a good experience at this place so it seems I’m the minority here. We passed by this Jack in the Box on the way to the Sunset Cliff. Since we didn’t want to watch the sunset on an empty stomach, we stopped here for dinner. The cashier was friendly and got my order right. The wait was a bit long though, but other than than, it was good!
Cara C.
Tu valoración: 3 San Diego, CA
Crack in a box ;) whenever Ive got a craving for food-like products I come here. What’s not to like about that?
Yosef R.
Tu valoración: 1 Ocean Beach, CA
I can’t give no stars. or can I? I hate myself everytime I pull up here. I try to go inside but somehow that’s JnB code for take 3x as long to make the wrong food. you say sausage crisaunt¿ they make ultimate ham. everytime. is your order correct on the screen? yes. yes it is. ONTHESCREEN !!
Chris V.
Tu valoración: 1 San Diego, CA
Because of life in reality, I am eating at Jack In The Box frequently. There have been times of OUTSTANDING service at the drive through and the counter… but this location just cannot get it right. I order the same thing every time I go to Jack in the Box… big cheeseburger, add pickles, add onions, add tomato, extra pickle, extra onion, extra tomato. I am asked if the order on the screen is correct… and I drive forward. This location for some reason always confuses lettuce with onion. Most often, I get a burger with 1 tomato slice, ¼ of a head of lettuce, and some onion. Take the proactive approach… save your receipt and call Jack Customer Relations at 800−955−5225.