Guild Mortgage Company

We were referred to Guild Mortgage by our relator after our previous lender fell through. They were not able to meet our appraisal time frame. We contacted Stephanie Noble at the suggestion of our relator and were able to complete the whole process without any problems. We had been told by our previous lender that we would not be able to get an appraisal completed in the amount of time left before closing. They waited until we had three weeks left to close letting us know this. We not only accomplished this because of their hard work and contacts, we were able to close on time. Stephanie Noble and her team kept in contact with us throughout the process and made it an easy, step-​by-​step seamless.
Thanks for your help and hard work!

Yes I would be willing to talk to someone from you corporate offices my number is 702 6 823 392

About a week ago we finalized what was an extremelysix-​month process building our new home. We went with Guild mortgage here in Bakersfield California with LaNiece Kersten and she was amazing to work with. Very knowledgeable, welcoming, friendly, patient and amazing person to be around with during this stressful time.
We originally started the process with Guild mortgage but unfortunately with new construction we had to go with their lender to get the credit towards our house. LaNiece was understanding and dropped our application so we can go with the other lender. Well, during the process with the builders lender he was not able to approve us to because he didn’t know how to work my student loans. At this point we were frustrated and disappointed but our realtor talked us into getting a second opinion with Guild mortgage again and we started the process all over again.
Well long story short we now have our house and LaNiece did everything in her power to get us approved for even more than what the other lender approved us for in the beginning.

Jacqueline and John were very nice and very helpful! The process was pretty much smooth sailing!

John Fagan and his assistant Vida were the BEST team to work with! John’s super friendly personality makes you feel like you’ve been old friends forever! He is super knowledgeable and will explain any and all questions that pop up through the process. He is even a great sounding board if you aren’t sure what to do when making decisions! John isn’t pushy or bossy or tries to get you to do something you don’t want to do. He makes you feel very comfortable throughout the whole process. Vida is the personal assistant you’ve always wanted! She keeps you organized with timelines and papers that need to be signed. She is super friendly and will work with you to get all the things turned in and delivered as they are needed. They both work very hard and diligently to get the process of funding and approval done quickly!

We are extremely happy with Chad Cockerell and Guild Mortgage. We got our first home loan with them several years ago and also have refinanced with them. We highly recommend working with Chad because he is upfront with the entire process and you will never feel like there are any surprises. He gets back to you quickly and genuinely cares about you and your family.

Amy Johnson and her team were incredible! We’ll be back next time!
Smooth closing, smooth process, very easy to understand. They took extra time to answer questions I had which was very appreciated.

Closed my loan within 3 weeks as expected with no issues.

We got in touch with Bill Dolan and his team after a very bad experience with another mortgage broker that left us with serious loan PTSD and an high pressure challenging loan situation. All I can say is the PTSD is nicely healed, and we can’t say enough good things about our experience in every aspect and phase of the process with Guild. We went from the worst to the best in record time. It was amazingly fast and ultimately professional.

Our experience with Jacky Gaer & Guild Mtg was amazing. She is such a knowledgeable & trustworthy professional. I can’t tell you how smooth Jacky & her loan asst. Shelley, made our refi. One conversation with her & we were convinced that she was our finance guru. We will continue to work with her & Guild Mtg for any future real estate needs
We were also very happy with the Chicago title co that we worked with. Joye Miles handled our escrow & she was incredible !
From start to finish we were satisfied beyond our expectations !
If you call Jacky Gaer first, that will be the only call you make !!

Got my key for a brand new house. Won’t happen without Matt Cau help from guild mortgage.
Thank you Matt and Ed.

We recently closed a home loan with the Guild office in Sparks, Nevada. Rachelle and her staff provided excellent and caring service. the loan closed exactly when it was supposed to with very little stress to us. Highly recommend for anyone buying in northern Nevada.

Stuart Brown, Kelly Naff and their team saved my home purchase!
When I purchased my home in Colorado, I used a reputable lender (credit union) and had a wonderful buying experience. So when I went to purchase my home in Oregon, I went with the same lender… what a mistake!
Due to an inadequate loan representative, the seller was going to back out because of the lack of communication and shanty handling of my loan.
In rides (on a white horse) Guild Mortgage, Senior Loan Officer, Stuart Brown, Kelly Naff and there awesome Team.
They immediately took control of the situation and made me feel like maybe there was still a chance I could purchase my home.
Stuart, Kelly and their team communicated with the seller and myself and resolved all issues.
The closing date on my loan was nonnegotiable, so, The Guild Mortgage Team pooled their resources, and with more professionalism than I have ever experienced with a lender, closed my loan from start to finish in 2 WEEKS!
I would, and will, recommend Guild Mortgage, Stuart Brown, Kelly Naff and their team to all my friends and family.
I am forever grateful for the job well done!

I was very disappointed with guild. our loan officer would always give us the run around on almost everything we asked. he sounded like he didn’t know what he was talking about most of the time. he would tell us to do certain things, like pay off a credit card so your credit score can go up and you can get a lower interest rate. or I can find you a $ 100/​month PMI but at the very end we «didn’t qualify» and ended up with paying $ 300/​month. it seemed like he just wanted to make us happy when we would talk face to face but couldn’t keep his word on paper.
I would have gone elsewhere but was too excited to get the house since our offer was accepted. and so we just dealt with it. a lot of these recent reviews seem pretty fishy but who knows maybe it’s a good company and we just got a bad employee.
we still have guild. it’s been a year, and we’ve made our payments on time. our mortgage went up $ 15 since then. but other than that, we’ve had no issues with them.

Chad and his team were extremely helpful, upfront, timely, and truly there for me to get me the best rate for my loan, even when there were speed bumps along the way (on our end). Not only were we getting a loan for a short sale, but we also had some issues with the government in terms of money… Guild mortgage really made this process a breeze.

Julie & her team were great! They are responsive and fast. They answered all of our questions and handled everything professionally. They were able to get everything together really quickly and tried to make the process as painless as possible. In a what could be a really stressful transition, Julie’s team worked really closely with our realtor and helped make it as easy for us as possible while always being willing to explain things. They are really great. I would highly recommend them and definitely use them in the future.

Robert Kyle Rush and his team at Guild in Carson City, NV were wonderful to work with. Courteous, thoughtful and extremely helpful. They made the home buying process as painless as they possibly could.

Sandra and her team did a great job in order for me to close on my new home. I am so thankful

I just recently purchase a property in San Pablo, CA. My realtor agent recommend me to Guild Mortgage. Best move I done. I recommend speaking with Ms. Martha Morales one of the lead Loan Officers. Ms. Martha is very knowledgeable with the many programs that the state and city has to offer for 1^st time homebuyers.
I’m very happy and satisfy with Guild Mortgage and their Loan Officers.

Best mortgage process as we have ever experienced. Crystal Tatum with your Rockwall, Texas office is undoubtedly the best loan officer we have ever worked with and her team is just as good. Timely, professional, honest and so very helpful throughout the entire process. Definitely a company and loan officer we would go to again and refer our friends and family to for any mortgage needs. The entire team should be commended.

South Lake Tahoe:
Debbie, Rosalind and their team did about as good of a job as I have seen in the mortgage business. We had a very difficult loan to close with several moving parts; they handled it with ease and professionalism and were able to close the loan at the terms provided in an ever-​changing interest rate and regulation environment.
Would absolutely recommend the South Lake Tahoe team to anyone.

Perfect. Simply put this team was there every set of the way! We have used them twice in two years and will use them for any and all future needs.

This is a shout out to Matt Cua and his team for taking care of my loan needs. Matt was extremely helpful throughout the loan refinancing process, and one of the things I appreciate most is his willingness to communicate and address all my concerns.
He definitely has the customer’s best interest in mind, and he helped me find a loan that works best with my needs and future plans. He is nice, honest, hard working, and trust worthy. He also went through all my options and patiently answered all my questions. He is dedicated and very responsive.
Going through the refinancing process can be overwhelming, mentally draining, and exhausting. Matt Cua’s help and support throughout the course of action made it simpler and doable. Because of my experience, I will make sure to go through Matt for all my loan needs. :)

Brian Scuitto and his team (in San Diego), in particular Nichole, were very professional and attentive. I was expecting another horrible, long, drawn-​out loan process, but Brian and Nichole were able to get my loan processed and funded in less than 28 business days. That is fantastic, especially considering the new loan disclosure rules that went into place recently, which I thought would delay my closing for at least several days. I was able to move in before Thanksgiving!
When I needed an updated pre-​approval letter on a Saturday (based on the price of the condo I wanted to put an offer in on) my agent received an updated letter in less than an hour. So nice, considering you want to put in an offer ASAP on a weekend. I was kept informed during the whole process and all my questions were answered promptly.
This is not my first home purchase. I have had some terrible experiences in the past, but this transaction certainly gave me hope that there are people out there who do provide great customer service. Thanks to Brian Scuitto’s team at Guild Mortgage!

Roger Kube and Vida Kavari were so wonderful! Roger was very knowledgeable, personable, and explained everything along the way. He communicated with me weekly about interest rates, updates, and to see if I had any questions. Roger worked very hard to close on the day I needed to close. I highly recommend Guild Mortgage and especially Roger Kube.

The Rockwall Texas Loan Manager Crystal Tatum was top of the whole loan process. Any problems occurred she would notify me either calling or texting me. If there was more stars I would have marked more. Thank Crystal Tatum you are the rock.

Bradley L’Engle is an absolute professional as well as Jamie Moore. They are highly experienced and knowledgeable about all things mortgage. Their response time was seriously amazing and I never once felt any anxiety about what was going on. Their organization was flawless and all the deadlines that were laid out in the beginning were each met perfectly. I will only use Guild for all my home loan needs.

Mike Jones made my first home buying experience easier then I ever imagined it would be! I am extremely happy about the whole process! I never had any doubt that I could not trust Mike. He was very patient with me and always kept me informed.

I couldn’t ask for a better mortgage company to handle my refi. They are knowledgable and organized. They appraisal was scheduled quickly and even with bumps in my paper work they loan officer worked right through it all! I highly recommend Guild Mortgage

Laura Merrifield and her team did a great job guiding me through the process and explaining every step in detail with patience and Laura worked tirelessly to get the best loan for me. Mahalo Laura!

Shayla Gifford and her team in Reno Nevada did an outstanding job processing my loan. Everything about the experience was 5 STAR! They were excellent with setting the expectations and guiding me through the process. The communication was perfect. When I had a question they answered me promptly and accurately. I highly recommend the Gifford Team. I love them!!!

John Fagan and Vida Khavari were the best that my wife and I could ask for in terms of the lending process. As a team, they were able to explain the process clearly and organized the entire process so that it was smooth as silk. Not only did they process everything before the expected deadline given by the seller, but they also completed everything before the estimated date of closing by several days! From day one, both John and Vida had us feeling comfortable and at ease knowing that we were in good hands.
I would definitely recommend these two to anyone asking for home (re)financing.

Matt Cua at Guild got us what we needed. He was tireless in getting us funded when obstacles kept popping up. He was always accessible when we needed him, unlike the other mortgage brokers I spoke with when shopping our business at the beginning of this process. I highly recommend him.