Gems Jewelry

Got 2 watch batteries replaced overnight. The staff was helpful and efficient. They also had a lot of great merch to oooh and ahhh over while I was waiting to pick up my watches. I have to get a new watched sized down and will be walking it in tomorrow morning.

I went here a year ago to get my ring sized. The guy strongly suggested a size ¼ too small because HE didn’t want it to be too loose. I trusted his expert opinion and got the size he recommended, but the ring was too small when my fingers swelled up, even just a little bit. Now, granted it has been a year, but I wanted to see how I would do through a hot summer, because my fingers tend to swell. I haven’t changed physically since I had the ring sized.
I returned to the store today and stated my case. They refused to resize the ring to the size I wanted in the first place unless I paid for it again. He said a year was too long to honor his guarantee… which kinda made me wonder. He also saw that one of the stones in the ring was a bit loose and tried to get me to pay him to fix it. Poor customer service, and then tried to upsell me. Bad juju. Very bad juju.
So, friends, beware of the jeweler who sizes YOUR ring to HIS liking.

I got my girls ring sized in a few hours for $ 40. They are very informative and well-​versed. Please do not be skeptical by the look of the spot, it’s a legit sizer. Great job. I’ll definitely go back.

Friendly and fast service at this family-​run local spot. Very reasonable prices. Have had a ring resized here on two different occasions, a watch battery replaced and ring cleaning maybe 5 – 6 times. My most recent visit totaled $ 15 for cleaning engagement ring & polishing platinum setting. They cleaned it while I waited, no more than 15 minutes. Will continue to come here for all jewelry and watch repair needs.

I’ve been looking for a place to repair my jewelry since moving to San Diego and I’ve finally found it! I can’t say enough about how great the customer service is at Gems Jewelry! I dropped off a pair of earrings to get repaired and gold plated. The price was EXTREMELY reasonable! They have some cute inventory too. I know I’ll definitely be back.

Needed to get a couple links taken out of a watch that I got over the holidays. I was in and out in 5 mins and under $ 10 amazing deal. The gentleman in the back knows what he’s doing!

I brought my white gold wedding band here to be resized… although I live 20 miles away, the Unilocal reviews compelled me to make the trip. I was not disappointed. Not only was the cost 60% cheaper than everywhere else, but they did the work within 3 hours (vs 2 days by others). The couple who run this shop are attentive, competent and provided excellent service. The lady correctly suggested a different size than what I asked for and the gentleman who did the work is extremely talented! I cannot see where he cut the ring. The finished polished and sized ring is exactly what I required. I will bring all my family business here from now on.

Fantastic service and even better prices is why we keep coming back. Just had a clasp soldered back on one of my gold earrings, a battery installed in one watch and the watch band adjusted on another watch… all done perfectly for only $ 17…and with a smile. You can’t beat that for value!

Excellent service! I needed a watch engraving that day for my boyfriends birthday and had it done within the hour! Great price and great quality. Recommending this is to all. They were great to work with and very helpful in figuring out the placement on the watch. I will be coming back to this place.

The clasp on my necklace broke, and Gems fixed it on the spot. It took just a few minutes and it was only $ 3. Great service!

I went to the store yesterday after reading all the Unilocal reviews. I needed to have a platinum wedding ring sized up and two additional rings soldered. It was done quickly at a very reasonable price. The couple was extremely nice and helpful. The owner explained to me why I should have the ring sized only half a size up instead of one whole size (it would be easlier for me to put the ring one but it would turn on my finger like crazy). I would have the two small rings soldered at the jewelry store where I bought them because I purchased the warranty plan which would include free sizing, but I decided to have the soldering done here anyway. I just did not want to make multiple trips to the other store. I was so pleased with their service that I bought a nice silver bracelet from them!

Highly recommend. Had to get my wedding band and engagement ring sized up a full ring size! The wedding band had an engraving on the inside and they were able to size up without sacrificing any of the engraving.

I got my Marc by Marc Jacobs watch battery replaced for $ 8.50
Since it is not a high end watch the price for battery replacement is perfect.
The woman there was very kind. The man in the back changed my battery in less than 10 minutes. He suggested that I get the leather bands cut shorter. Then he changed his mind explaining that when I get older I might need the watch to be bigger. I didn’t get offended, but i thought it was funny.
They can polish a silver necklace for $ 20 and a silver bracelet for $ 15. That’s a little less than what Tiffany’s charges, so I may come back for that.
I asked if they would purchase an old Tiffany’s necklace. She was kind in being honest, explaining that I wouldn’t nearly get my money’s worth for it. It’s an old gift so I may come back to see if they’d like to buy it form me.
I will come back and recommend this place for watch battery replacement.

I got engaged a few weeks ago, and asked the jeweler my fiancé purchased the ring from to size it down from a 7 to 5 ¾. They shipped it out and it took 2 ½ weeks. When I got it back, it was still a bit big, and I didn’t want to wait several weeks again. I was in search for a dependable jeweler that could size it down quickly, and for cheap. I was nervous about going here (the place looks a bit sketchy), but took a chance after reading all the great Unilocal reviews. Best decision! I got my ring back in 2 hours, and it was only $ 30. The owner showed me right away that the size they had reduced it to was really a 6, not a 5 ¾. Then he took it down further, as needed. The ring looks great and it was done right. I will definitely be back for any jeweler/​sizing needs in the future. It is small family run business, and the owner seemed knowledgeable and trustworthy. Highly recommend!

After double-​checking on reviews of Gems Jewelry compared to other jewelry stores, I just decided to go for the Gems Jewelry, despite my little apprehension, because I always trusted the Unilocal reviews for some reasons.
At this point, I desperately needed to get my two watches’ battery replacements in an affordable way. So, it took me about 5 minutes to wait for someone replacing the old, dead batteries with the brand-​new ones in both watches (About $ 7.50 each).
As a result, I was so dang glad that I did finally find the right jewelry store, both money-​wise & customer service-​wise. Thank goodness! I would definitely go back there again, that’s for sure. ;)

Had a ring sized here, the price was great and they had it ready the next day. Will definitely be going back.

Came in to get a watch re-​adjusted. I’d originally taken it here to get some links removed but a long while later (at least a few months) decided it was just a bit too snug. As always, they were able to do the adjustment very quickly. And to top it off, they wouldn’t even charge me since I’d done the original resizing there. Fantastic!

My husband and I have been here many times now. We first bought his wedding band and re sized my platinum engagement ring, which is pretty expensive, but they gave us a fair price and I couldn’t be happier. Owners are very honest and offer fair prices. It’s a small place, but they have amazing jewelry, highly recommended!

I went to this jeweler to get some engraving done and it turned out very nice. I purchased a necklace and bracelet from tiffany’s in fashion valley as a wedding gift for my wife and to have a custom message engraved on the back of the tag from tiffany’s, it was going to take over a month to complete bc it has to go to ny and it was going to be an arm and a leg for the price. I didn’t have a month bc I was busy, well doing wedding stuff I suppose. I called up Gems Jewelry and spoke with the gentleman there about possibly getting it done quicker and he said he could have it done in a couple of days and for a very fair price. I dropped them both off and picked them up on the agreed upon date and the engraving looked great. Similar font and style to Tiffany’s and most importantly, my wife loved it. Definitely recommend them for anyone looking for engraving.

Great customer service, and great prices! They fixed my bling and some old pieces of jewelry for a great price. If you have time, they can usually fix it for you within a half hour. The best part of Gems Jewe is that they have layaway.
Minus one star for the parking… It’s North Park though. So what do I expect right?