GameStop

A week ago I had traded in my playstation 3 and 11 games without realizing that every 5 games you trade in I was supposed to receive a $ 10 credit. I had misplaced my receipt but I had called a gamestop location and was told that they would not be able to see that transaction. So I decided to visit the gamestop at Horton Plaza mall (566 Horton Plaza, San Diego, CA 92 101) and that is when I met the associate Brian. He was extremely nice and was able to pull up the transaction I made. He was also very informative of what gamestop had to offer. He let me know the great incentives and deals that were going on in the store that day. My goal today was to buy forza motorsport 5 using my power up rewards benefits and with his help I was able to save $ 20 due to every 5 games you get $ 10 credit, I had also earned enough points for an additional $ 5 off, plus I still had $ 1.10 left on my trade in credit and walked away with only paying 8.61 from the original price of approximately $ 34. Thanks Brian, this will always be a primary gamestop!

Came into game stop today looking for a used Xbox 360. I have owned every single game system and did not have a clue as to what this man was telling me. I just wanted a used 360 that could also go online for the Xbox Live membership that I paid for. He said the one they had did not have the ability to go online. I do not know how that is possible when that is a feature that they sell. He lost out on a sale.

I shop at game stop for all of my gaming needs. Every now and again the employees will engage in friendly conversation about games and it is normally welcome and encouraged. I stopped in on ⁹⁄₁₉ around 730 to pick up a popular game and was in kind of in a hurry, and the employee who was helping me at the register engaged me in conversation about my game. After talking for a bit I politely informed him that I needed to leave and to please finish the transaction. He continued to try to sell me other content and options for my game, I declined. Then he tried to go into conversation about each game I was trading in. I tried to make the conversation as short as possible, answering his questions or comments with one word answers. The line started to get long behind me, and he continued talking… pretty much to himself. When it was finally time for me to pay and sign for my trade-​ins, the screen where I signed seemed to have a problem and looked frozen. I mentioned something to the employee and he stopped his rant to respond, «oh… it’s just waiting on me.» To top things off he then tried to quiz me on two more games that were coming out in the upcoming months. Two games that I don’t care to own or know about at all. He let me know the artists behind the game, producers, and story behind the game. Again, I DIDN’T CARE OR ASK and had already mentioned I was in a hurry. After all that he handed me my receipt, informed me about some online game stop survey about his performance, and told me to have a nice day. I looked at him and reminded him that he had forgotten to give me my game. He laughed it off and grabbed my game and handed it to me laughing.
I understand gaming is a hobby and employees at Game Stop are expected to know a lot and share their knowledge. This eager employee’s attempt to «do his job» seemed more like an attempt to just talk about video games. Normally this wouldn’t have even bothered me at all, but I had informed him I was in a hurry. By the time he had finished there was a good line growing behind me, and what should have taken me less than ten minutes ended taking a half hour or more. This was one of the worst experiences I have had at a retailer that I have been shopping at for over ten years.

Went here with a friend looking for a Wii. They didn’t have much for what we were looking for. It was pretty packed in there. It’s nice that they sell new and old games, but most of the displays are old games.
This Game Stop is on the 5^th floor, so it was a walk up to get there. Being in Horton plaza, walking around there gets confusing. It’s not your normal mall. They have lots of levels and places to walk to.

bought a used game from this store and it would only let me goto lvl 4 cause of a scratch… these idiots should only accept discs that are playable

GameStop is the video gamer’s one-​stop source for buying, selling, trading and renting used/​new video games, software, game consoles and accessories.
Most GameStop stores reek of the same pungent odor reminiscent of a sweaty gym locker room. The Horton Plaza store is no exception. In comparison to other GameStops I’ve been to, however, I notice this store is rather tiny but seemingly more organized.
I give the Horton Plaza GameStop a solid four star rating. The store clerk who assisted me during a recent visit demonstrated excellent customer service skills. Unfortunately I don’t remember the dude’s name, but I shall call him Awesome Game Stop Clerk.
AGSC was very knowledgeable and friendly. He apologized several times for my having to wait which I found completely unnecessary. You had to be an inconsiderate schmuck to not be patient and understanding considering the circumstances. AGSC was the only one working the store which was crawling with kiddies in line excited to grab a copy of the recently released Pokemon Black game for the Nintendo DS.
Anyway I very much appreciated that AGSC did not poke fun at me for my purchase: «Just Dance 2» for Nintendo Wii.

i love video games.
good place in the mall… but smells like trash sometimes… because the dumpsters are in the hallway next to them.