Edible Arrangements

This my second time ordering an arrangement from this place. Amy had great customer service skills and met all my needs and expectations. She was extra helpful by going out of her way and making suggestions on how to make the arrangement EXTRA PERFECT! I Will definitely be recommending Edible Arrangements to friends and family. Thanks for the amazing help :)

I visit this edible arrangements more than I’d like to admit, lol. For myself. Their fruit at this location is always spot on and very fresh. They are extremely accommodating, to give you exactly what you want, and of course, the chocolate is always delicious and high quality! When I’m not there, I’m at Godiva and I honestly believe that Edible Arrangements is better! Karina, the manager, is a sweetheart, and always takes care of my needs. I used to get their to-​go products all the time when I lived in Denver. I didn’t know this edible arrangement offered that, or I would’ve been there way sooner than I started coming! Literally, Karina remembered my name. That’s how you know you’re there too much, haha, but. I definitely appreciate their customer service and knowing what I want before I even come in! Thanks to their super friendly team for always going above and beyond to make me happy, satisfied, and my fruit and chocolate dreams come true! 5 stars all around, service, quality, deliciousness, and staff! Thanks guys, I’ll see you soon! :)

I have ordered well over 15 arrangements from Edible Arrangements and have always had a very positive and pleasant experience. However today Amy completely ruined the experience for me. I was trying to surprise my husband at work with an arrangement for his graduation. Our infant son was sick and he had to leave early. Amy RUDLY said that she would charge an another delivery fee for him. This was a horrible experience due to Amy’s rude behavior. She did NOT provide the «Certified Happiness» commitment that is described on the web cite. I would recommend NOT ordering from this location. Very disappointed with the poor service I received today. She completely ruined the fun surprise for my husband.
Update: the manager from the location just called to explore the situation. It seems Amy’s last day is on Saturday. To me this explains the reason for her poor service. Pablo, the manger, was absolutely wonderful! He fixed the situation and provided high quality customer service! I recommend going to this location after Saturday!

They have the best Service and the fruit Arrangments are always beautiful and fresh. The chocolate strawberries are fantastic, we always buy them assorted with white and dark chocolate. The owners are always hands on and very polite and helpful. If they deliver for you the drivers are always on time.
I will definitely keep using them!

OUTSTANDING CUSTOMER SERVICE FROM KARINA!!!
Can not say enough good things about this Edibles Location! Karina is very friendly and knowledgeable about the products — absolutely will use and recommend this location for the future!
Thank you very much.

Recently got a gift of chocolate covered strawberries from this location. Was very good! The strawberries didn’t last that long and was good! If I need a gift, this is where I will be going now.

I these folks are the best.
I placed a last-​minute internet order, with an almost impossible time constraint, and they delivered HOURS ahead of what I could’ve hoped!
Thanks so much — everybody loved the birthday chocolate covered fruit boxes, and my fiancé is so happy.
This is my second order at this location, and I’ll definitely keep coming (and will share my good comments too)!!

Amazing customer service! Amy was very helpful and courteous, she explained every detail about my order and it was greatly appreciated. Definitely will be doing business in the future.

I was looking for individual gifts for an office staff. I had a budget for each person and didn’t see anything online. The website suggested I call and speak to a «Fruit Expert» so I called the Clarimont office. The person who answered dryly informed me that they did not do «special things». He suggested an item that might work. Great! I told him I’d like to place an order. After a big sigh he said I should go back to the website and order there. Since there was another location I decided to call them instead– I’m not thrilled about giving business to people who so clearly don’t want it. I called the location on Carmel Mountain Rd. The young lady who answered was friendly and talked me through my options. She efficiently set up my order and I was able to get on with my day. When I picked them up, they were ready when she said they would be and I was out of there quickly. Each box was beautifully done, the recipients were very pleased. Thank you, Karina for the excellent work! Awesome service and product.

Called at 8:30 this morning to place a order. A lady answered and ask if she could call me back in 10 minutes. It’s now 12:30. Still no call back. So I decided to call the Poway location and was greeted by a very nice lady she took my order right away. I will never call or waste my time with your location again.

Called in a special last minute order of the chocolate dipped fruit platter and it was ready for pickup in 2 hours at the Carmel Mtn location. Amy was super friendly and helpful. They gave me another customer’s order in error, and I didn’t know until I got back to the office. Amy called me right away and had their driver deliver me my correct order. It wasn’t the ideal order and pickup, but I’ll give them props for customer service. My coworkers loved their delicious chocolate fruits.

Beautiful fruit arrangement! Service was excellent! They were very accommodating on let minute order. Thank you! Very happy with my purchases!

Oh my goodness. Talk about having the «WOW» factor. Our office received a fruit arrangement from Edible Arrangements on Carmel Mountain Road and it was very, very impressive. The fruit was ripe and so delicious. We plan on using this business when we need to send something out to our clients. Amazing!

I mentioned in my previous review that I had missed out on the loyalty perk.
To my surprise, the Carmel Mountain Rd Edible Arrangements team contacted me and explained that the program was launched only in February 2015. They still offered me the FREE box of dipped fruits in appreciation of my patronage. :D
Bumping up to five stars due to exceptional customer service!

I continue to be amazed by the outstanding service, staff, and arrangements I either receive or give from this store!!!
I have been a customer for years and the freshness of the fruit and the precision of the arrangements have never been short of amazing!!!
Customer service, along with owner’s availability and follow ups have also played part to make this starred review! I have been to other edible arrangements around town but this is by far my favorite (no worries for the bit of a ride from downtown, it is worth it all the way!)
I strongly suggest this location if you want to delightfully surprise friends, coworkers, or family with class A dessert (I suggest the swizzle berries in a box or the wish-​tini arrangement, keep the containers for re-​use and enjoy the delicious fruit and chocolate combination, you won’t be disappointed!!)
Great job Edible Arrangement of Carmel Mountain Road!!! Will be back soon for more!

One of the finest Fruit Basket shops in San Diego. I would call them for any of your needs.
From their website” We are the creator of and The Leaders in Fresh Fruit Bouquets TM. We Make Any Occasion Special TM with our array of irresistible products, including The Original Fresh Fruit Bouquet TM and gourmet chocolate dipped fruit. We believe in invention, investment and imagination, and have an entrepreneurial history and spirit. Above all, we are fresh fruit fanatics.“
Perfect gift for any occasion
Excellent service received at this location. Needed a last minute Birthday fruit basket with balloons and we had no problem picking it up right on time.
The last 2 times I have gotten arrangements from here… The staff has been amazing. The fruit and chocolate looked amazing. It was obviously delicious!
I had an arrangement delivered to me and the gentleman that delivered it was the sweetest and the arrangement looked amazing.
Great place, Owners are so very nice and helpful This is a great gift idea for any occasion!

Follow up to my last review… a couple of weeks later I received an unannounced delivery from EA. A large HK fruit basket with apology letter and certificate for chocolate covered strawberries. I guess they read my Unilocal review.
I called the store to personally thank the manager, and let him know no hard feelings, but the gal said he wasn’t in and took a message. I specifically asked for a call back, but never received one.
Since they replaced the basket of fruit (HK was a very nice touch) and gave a certificate with apology letter, I’m bumping them up to three stars. It would’ve been higher if the manager returned my call.
But they at least rectified the situation after the fact. I’d still advise consumers to check with your recipient that they got what you paid for.

Once again Edible Arrangements Satisfied me to the max! Received surprise edible arrangements by my bf can’t describe how delicious the chocolate is and how BIG the strawberries are ! He said Customer Service was on point very professional fast and easy! Thank you ! WILL DEFINITELY RECOMMEND THIS STORE TO THOSE WHO HAD BAD EXPERIENCE WITH OTHER STORES!

I thought this location was Carmel Mountain rd Rancho Bernardo, but it was not! I’m a silly girl.
Came to pick up an order and the staff was super friendly. The facility seemed really clean and this is actually a nice shopping center; I’d like to come back some day just to shop around. The quality of the dipped fruit was amazing and it made a very nice gift for a friend.
Even though this location was so much further from my house than I thought I was very happy with the service and the quality of the product.

I’ve never spoken to anyone at Edible Arrangements b/​c we always place the order online and it’s magically delivered every time. Recently sis received a fruit bouquet that we knew came from this location and Karina, the girl that answered the phone at this location, was so nice and helpful.
Cousin send sis the Apple Blossom Dipped Banana bouquet and it was amazing. This bouquet has:
— white and semisweet chocolate dipped banana bites
— chocolate dipped apples
— fresh pineapple daisies, cantaloupe, strawberries, and grapes.
Each single piece of fruit is fresh and delicious. Anyone will get a kick out of the way they use the pineapple as flowers (and use the canteloupe ball as a stud for the middle of the flower) …see pic
Sis and I took the time to ‘dissect’ the arrangement to see 1) how much fruit was given; 2) how did they arrange this thing and 3) we have a weird thing about organizing things into their rightful places so we wanted to separate all the fruits.
But I was taken aback how they use FRESH large, vibrant kale as the base for this bouquet (see pic). The kale truly was beautiful and we appreciated that this chain/​store doesn’t skimp on making this bouquet beautiful to the very last detail.
Delivery is $ 12 but you can easily forego that if you pick it up at their location.
Karina says you can order something an hour in advance if you’re in a rush and you forget to place an order.
It isn’t cheap to order from here but if you have the means or if it’s a very special occasion, I highly recommend you check them out. It’s truly a gift that’s memorable and will make the recipient smile for hours.