Collins Family Jewelers

Watch battery replacement cost $ 10 ($ 5 with Unilocal check-​in) and they completed it within 30 minutes! Feels like a family oriented place!

Today I received a delightful Christmas present from Collins Family Jewelers.
I brought in a broken necklace, and within 2 minutes it was fixed at no charge! (It was a simple job and didn’t require and replacement parts).
I couldn’t ask for better customer service. I had called a few other places and was told I’d have to wait weeks since it’s a busy time of year. Meanwhile I just brought it in here and had it fixed before my eyes at no charge.
Thank you so much Collins Family Jewelers, and Henry Little (I believe that was his name).

Collins has been my go to jeweler for almost 10 years. I’ve notify new jewelry, had multiple items repaired and obtained appraisals of various items for insurance purposes. They have always provided professional service with a smile. Their quality of jewelry and service is fantastic!

Thank you Collins!
I absolutely love my engagement ring! Everyone here is super friendly and they have a beautiful selection!

Good honest store!
My watch dial stopped so I assumed maybe it is time to replace a new battery.
I went to the store and went back in an hour. I was told the battery was still working, but not good contact. They did not charge me.
I trust an honest store like this !

Collins provides excellent customer service and gives the customer such great attention. I worked with Chelsea in order to get my engagement ring resized. She was very informative and knowledgeable and explained to me the process for resizing rings. I knew my ring was in good hands. It only took two days for them to return my ring – they got it done even faster than what they estimated for me. I was very pleased when I got my ring back. I can’t even tell where the cut was made. Support your local business and you will get excellent care and attention!

Bill is amazing! We took our daughter here to get her ears pierced and he took the time to ask for our names so he could address us by name. He showed us the earrings and explained all of the steps to us. He was very kind and personable.

Best quality and beautiful jewelry. Mat is extremely helpful. I brought my Kay ring in to have some work done and I am impressed by their prices for the work I would like done. My ring is an absolute joke for quality and Mat listened to me.
My only complaint is they would only give me a 500.00 credit for a 3700 tag watch towards the purchase of a new watch which really bummed me out. I’d still shop there and can’t wait to buy my next piece at Collins.

We heard about this place through friends and their friends about ear piercing and how they took their daughters here. So why not come here right? So we take our daughter here to get her ears pierced. And don’t regret it at all. First I have to say, we happen to be in the area so I decided to call and make an appointment (which I strongly suggest if you guys plan on coming here) for the same day hoping they’d say yes which they did! So after coming here the experience was great and would highly recommend this place and would definitely come back!

I needed to get my engagement ring resized and some dy bracelets cleaned so I came into Collins jeweler since it’s right next to the frozen yogurt place I take my son to. They were all nice and the girl helping me offered to do a simple cleaning for free. My bracelets looked a lot better! Then she sized my finger and told me to only go half a size down. After I got my engagement ring back, it was still too big and was spinning around my finger. I came back in the next day and one of the guys resized me, I ended up needing a whole size down. They did it at no charge and he was very helpful in making my ring the perfect fit. I will be coming back anytime i need some jewelry cleaning!

Fast personable service for repairing the watch I was given for Father’s Day. Friendly staff, willing to assist.

Simply the best! They are experts in what they do, and it shows. My new hubby and I got our rings with them and couldn’t be more pleased. Chelsea custom made my engagement ring, based off a ring Adam had purchased from Costco that was the wrong size… for the same price… with a bigger diamond! We returned the Costco ring without trouble and we have been loyal customers ever since! Their customer service and jewelry servicing is amazing. Couldn’t be more pleased that we found them!

They didn’t try to up-​sell us. It was a fair price for repairing Mary’s wedding ring ($ 25 to solder the gap w/​gold). Was delivered on time, with no surprises. Staff was friendly and I trusted them. Would come back again.

The watch I wear everyday for work has all of a sudden stopped working. I didn’t think my life would be so disrupted by this little subtlety but it really bothered me. So naturally I looked on Unilocal to see where I could get the battery replaced (really cant think of anywhere on top of my head, it’s kind of an old line of work, isnt it? but so important!) I also had a 2 other watches at home that were out of battery for a while and I thought to myself it is time, no more excuses.
Found this place, and it was surprisingly close to my home. I dropped by on a Saturday afternoon to find that this is actually where nervous man and happy couples come for their engagement rings! How cute! The store seems to be very friendly yet professional. If i’m ever in the business to get married I’d come shop here :)
Anyway, my 3 watches were given life again really quickly even though there was a few people before me when I dropped them off. The charges depend on the type of watch/​battery i am guess, from $ 5 to $ 8 each.

If you want over the top great service and work done on your jewelry this is the place! Friendly, done on time, excellent work!
Wife bought a 13 carat ametrine ring from a gem dealer at the Del Mar Fair (he’s no longer there after years — retired). She’s hard on rings and chipped the stone from underneath. She asked him where to go, he said Collins… been in business forever and good.
Yep, exactly right. They were able to fix the fractured area and not a sign in this huge ring that it was ever damaged. Gave them a really unusual stretch bracelet (a type that hasn’t been around for decades) and another silver one to fix that had been my dad’s. Couldn’t believe the job they did on them. Looked like brand new. When we went to pickup the bracelets, they even fixed a loose stone in a ring for my wife while we waited and did it for no charge.
We drive all the way from N. Escondido to Mira Mesa because they’re worth it!

Looking for an engagement ring is a very exciting time in any girl’s life, however if you are me, it is extremely stressful. First of all I am SO picky and really indecisive when it comes to things. My though is if you are going to wear your engagement ring for the rest of your life you might as well try on as many as you can to make sure the one you get is the right one.
I have been to Collins numerous times for watch battery repairs as well as jewelry cleaning and fixing. My friends have purchased their engagement rings from here and had great things to do.
I worked with Briana who was not only extremely personable but also very professional. She put me at ease with the choice of the band that I wanted for my ring and was SO patient with dealing with my pickiness as we looked at many different lose diamonds. Briana is very knowledgeable when it comes to rings and diamonds. She told me that I couldn’t really get me «dream diamond» within the budget my boyfriend set but would work with me to find the best diamond within our price range.
Collins Jewelers also carries GIA certified diamonds which are a must! They are very high quality diamonds and Briana took the time to show me under the microscope what the diamonds looked like and even allowed me to walk outside with them so I could see them in natural light.
I am still deciding on what I want so my boyfriend and I haven’t purchased anything but I am very impressed by the service that I have received. Coming to Collins Family Jewelers makes you feel like you are one of their friends. Their sales associates are never pushy and its a very personable feel inside the store.
Come back again? For sure!

We first came to Collins Family Jewelers to ask for help when one of the prongs of my engagement ring came was pulled out and became loose. Briana was very helpful in reassuring us that they could take care of the ring and tighten up the prong back to it’s original state. They did a fantastic job and it was just like new.
We also shopped for our wedding bands at Collins Family Jewelers. The customer service here is impeccable; everyone is sweet, caring, and attentive. Henry introduced us to different kinds of wedding bands and told us the benefits of different kinds of metals or the difference between a regular-​fit vs a comfort fit. We ended up choosing our wedding bands here and we love them! At Collins Family Jewelers, they made sure that we were happy with what we got and they were helpful in making sure we had what we needed on time.
We came in about 10 days before the wedding because we wanted to get his ring engraved, but he realized that the ring might be a little loose (too big). Briana and Henry were able to act quickly and help us ship the ring back to get the right size back and then engraved it within a couple of days. I also had my engagement ring deep cleaned before the wedding, and they did an amazing job with that too, and it only took a few hours!
We are so happy with our experience at Collins Family Jewelers and highly recommend them!

I am so happy to have been referred to Collins Family Jewelers! A friend of mine got a custom made engagement ring there last year and it’s gorgeous, so I decided to check it out. This Christmas, we worked with them on two rings.
1) We had my mom’s five heirloom diamonds reset in a new white gold setting. It turned out more beautiful than we imagined! My dad gave it to her for Christmas and he was all smiles!
2) We reset my moms diamond from her original engagement ring into a new white gold setting for me to use as my own engagement ring. Again, we were pleasantly surprised! I absolutely love it!
We worked with Chelsea and she was great. She respected our budget and helped us find the perfect items for us. I felt like I was leaving our previous jewelry in good hands. I know we will be back for wedding bands and any other jewelry needs in the future!

My fiancé and I bought our 3 rings at Collins (both bands and engagement ring) and Chelsea was the absolute best through the entire process! She was very respectful of our budget and not pushy at all (big mistake all other stores we went to made — making us fill out questionnaires about ourselves — just terrible!). Chelsea did a great job helping us narrow down the styles/​metals/​stones we liked. Best of all: she took the time to listen to us and treated us like we were the only one in the store!
I’ve also had a couple of watch batteries replaced there and it was always done quickly and for a very reasonable price.
I highly recommend going to Collins if you are looking for some quality beautiful jewelry and impeccable customer service.

I needed a watch battery replaced, and I found this place on Unilocal.They have great customer service and they are fairly quick! I dropped it off and grabbed some L&L, came back and it was done.
It was only $ 5 with Unilocal deal, but still would have been $ 8-​$ 10 which is a great deal. Before I came here, I was at UTC and the watch repair shop wanted $ 35 to reseal gasket and pressure test to ensure watch was waterproof. I have a Nixon «The Monopoly» and I’m not sure if all that stuff is necessary… but if you’re looking for a cheap quick battery replacement, go here! And grab some yogurt at Yogurtland while you wait.