Callahan Attorney Services

This is the most incompetent process server in San Diego. I have practiced law for 16 years and NEVER have I hired such an incompetent process server. BE WARNED. She will take your money and NOT respond. She will lie about serving. She will not return your calls in a timely manner! I emailed my client’s Unlawful Detainer on May 12, and the first attempt was not even made for 5 days! She NEVER called me to tell me she could not serve the defendant. I had to call her. She does not know how to correctly complete a proof of service. I specifically asked her BEFORE I hired her if she knew how to serve unlawful detainers, she promised that she did. She does not. It took her nearly 30 days to serve the defendant when all I had to do was obtain an order for posting. Landlords lose money every day a non paying tenant is in place. She just does not care about anything but you paying her OVERPRICED fees. She lies about sending out your documents. (Talk about the «check is in the mail».) Wow.
I had to drive to her Postal Annex Office and collect documents she had been promising me for over a week!!! I charged her for my time (at my paralegal rate) and now she is pissed!
Posted a negative review of my business on Unilocal.She taunts me and thinks it’s funny that since she is the first to review me, I now have a 1 star. Do not hire this process server.
Randi will tell you one price and then charge you a higher price. I showed her the email of her price quote, she didn’t care. She said the quote was for a «different area». Really? She never disclosed she charges $ 25 per person to post a summons in addition to the already paid in advance $ 145.
I just wish I had viewed her Unilocal reviews. I would never have hired her.
Here is my letter dated June 14, 2016 to Randi C.
Dear Randi:
I have never in my 16 years of practicing law had a process server keep me awake at night.
I am a diligent, hard working attorney that puts the concerns of my clients before my own. To that end, I largely represent landlords who make their living from rental income. When a tenant does not pay rent, the landlord loses money every day the tenant remains in possession. In the above case, the daily rate of rent is $ 25.83 or $ 1,550 per month.
With that said, I happened upon your website as I was looking for a new process server because mine had just retired. You indicated you had unlawful detainer experience. You provided me a price quote in your email. Demanding payment first, I initially sent you my credit card information wherein you charged me $ 145 before any work had been completed. Then I did not hear from you for days! I thought I had been scammed. I know you remember that conversation.
Now, I do not bitch about people. But when I am told a business service provider has specific expertise in a specific area of practice, I expect that business provider to know their job. You failed to provide even the correct code under which the unknown defendants were served! You flippantly said, «well, proofs get kicked sometimes.» Really? I have been at this for nearly 10 years, maybe twice… from a new process server I was training.
I have reviewed my dates on this particular case. Here we go:
05/​12/​2016 — UD emailed to you.
05/​17/​2016 — First Attempt
05/​18/​2016 — You specifically told me one party had been personally served. I conveyed that information to my client on 5÷18÷2016 in an email to him.
05/​26/​2016 — MY telephone call to your office inquiring — where’s my proofs? What’s the status?
(No return call from you.)
5÷30÷2016 — Email from you advising NO personal service but that 9 attempts had been made. Avoiding service. What? I am upset because you never so advised me. I had to call you!!!
06/​01/​2016 — Order for Posting filed.
06/​02/​2016 — Order for Posting Entered
06/​05/​2016 — Posted
06/​07/​2016 — Mailed (Service completed on this date.)
At this point, you have had my UD for nearly 30 days!!! YOU have failed to communicate with me at every turn. You LIED to me about the party being personally served.
06/​09/​2016 — You emailed indicating originals will be mailed the following day, June 10, 2016.
06/​10/​2016 — Proofs NOT mailed as you promised.
06/​13/​2016 — Proofs are still NOT mailed. I called your office. The proofs are STILL sitting on your desk! You LIED to me again.
06/​14/​2016 — I personally drove to your Postal Annex mailbox service to personally pick up the proofs of service. Why? Because I cannot trust your word. Randi, you are a liar! I am stunned.
You provide business services to law firms and this is how you handle your business?
I have billed you for my time to perform your work. It is reprehensible that you responded that «well, since they were not served until June 7, 2016, you still have not reached the date for default so our proofs are not late.» You, Randi, are incompetent. Why don’t you call my client and explain to them why the tenant had not been ser

The person I needed to serve was avoiding service for almost 2 weeks. I then decided to call Callahan attorney services, they were able to get the papers served the next day. The customer service is excellent and it was definitely worth the money.

From the moment I contacted Randi for a very private/​tragic matter, she leapt into action! You want someone served? She’s the one! It doesn’t matter how long it takes, she is unrelenting! Always the consummate professional, her prices are great, and always returns your calls in a timely manner! I will NEVER use anyone else. She is simply the BEST! Call her right now, you’ll be happy you did!

Wow I don’t know if I contacted the same Callahan attorney services as the two prior reviewers I met and gave my documents to a polite woman who took my information and My explicit details on how I require the service to be done it was a routine service and she completed it in a very timely and professional manner I received my documents togo to court with in the allotted time and I could not be more pleased with the service and professionalism from Callahan attorney services in fact I have recommended them to others

Hi,
I used this process server and I am so happy. She was served. This woman was hiding for over a week. I had four people trying to serve her and she hid in her house the whole time. I hired them for a four hour stake out. And bam they got her.

I would not recommend this «attorney service» at all. My experience was a nightmare. After a quick and pleasant call to Randi to confirm she could handle our request, we sent the order via e-​mail and then…(crickets) nothing. After more than 20 emails, calls, texts and messages, we never received a callback, return text or email. Needless to say, she never completed our order. Her lack of professionalism and simple communication led to damage to me and my clients. A simple callback or harmless email telling me you refused or just changed your mind and didnt want my business or our order would have sufficed. To date, never heard back from Randi. Pathetic!

I trust all of my service needs to Callahan Attorney Services. They have never let me down in all the time I have used them. Yes, they may charge a bit more than others at times, however, I have had process servers never even attempt service, charge me, and state that they just could not find the person. On one occasion a server actually informed me that he could not serve someone at an open business because nobody was there.
After that, I switched to Callahan and have never had a problem.
Callahan has staked people out for me at a reasonable rate and they always get their man.
As for the person who claims to have been ripped off, if Amex refunded you, why are you seeking more money from Callahan? It appears that you were already reimbursed, and the service was done. Why aren’t you «the honest guy» by paying for the services you admit that you received? I am insulted that you got the service for free and continue to complain.
I do not believe that Randi made the threat you accuse her of. She is a smart and nice person who knows that service cannot be nullified.
Ramona R. Hallam, Attorney

I hired Callahan Attorney Services a few times over the past three years. I used them to serve a counter top company that I had to take to small claims court. I have also used their Notary service and they came to my house which saved me a lot of time. Callahan Attorney Services were very friendly and easy to work with. They served the papers on time and were very reasonably priced. I will use them again because they get the job done without any hassles.