Black Mountain Collision

My reliable Mercedes mechanic recommended these guys. Being picky with my car I took his advice… and I was not disappointed, Honest and thorough, they work with my annoying insurance company in getting the right parts and they matched the paint perfectly. Also, they did a few extra small things they saw with no charge.
Highly recommend.

My car got keyed a week ago. I took it to the shop for an estimate, they sanded it down and fixed it in 20 minutes free of charge. You really cannot ask for better than that! I will always bring my cars here from now on, no matter what.

Went to five different places for estimates, based upon their Unilocal ratings. Black Mountain Collision had the lowest estimate, and gave me the best impression overall. Was not disappointed. They repaired the damage and did some extra touch-​up for me. Their original estimate was very close to the final cost, so no unpleasant surprises. I’ll be going back to them the next time I need any body work done.

Excellent customer service! Great communication and now my scion xb looks good as new. I would definitely recommend

I went through multiple body shops for an estimate before coming here, but what made me choose this place is the friendliness and professionalism of Ronnie and Ricardo– Great communication from start to finish. Took roughly 5 business days to get my car back, but once I got it, I was extremely impressed– No discoloration or anything! The previous body shops kept telling me that there’s no way for them to match the color after servicing it, but these guys did it! Plus they even took care of some dents and scratches and vacuumed my car. Really pleased. Hopefully I don’t get in to any other accident again, but if I do, my first stop will be Black Mountain Collision.

They do a pretty good job and they are very nice. They even gave me a loner car. Communication could be a little better. They replaced a part and they were supposed to call me first. They did extend the warranty so that was nice. I highly recommend.

I have visit this body shop for my SUV. Love the shop. The people here are nice and attentive. I have no problem to come back again. Honest people. That’s the MOST important part.

First off… This is a Mediocre type of Body Shop!!! I had these guys replaced HID headlight bulbs for my car, thinking that they do this all day everyday so it should be a simple task for them right… Instead, it turns out to be a Mickey Mouse job. This being said, they jacked up my car headlights system and the lightbulbs it self by using force to install it and placed incorrectly! In the end, the dealer had to fix the damages and I had to pay for a new set of bulbs ($ 200).
If you have a nice car, Avoid this place! JUST SAYING.
Ricardo is just some a front desk person who knows nothing about cars and will try to get you pay him in cash.
The technicians? I’m not sure if they are professionally trained.
JUST SAYING
So I was contacted by BMC: (Angel B) stating,
«First of all you didn’t want to pay full price and kept saying it was an easy job. Send me a copy of your dealer receipt cause I think you’re making this stuff up»
So instead… They did a Mickey Mouse Job! Is this even ethical for a business???
Let me clarify
If you are running your business professionally…, before doing any job, you first give customer a quote, then get consent! In my case NO Quote, NO CONSENT, you went ahead and tries to installed the bulb without ANY knowledge HOW, F it up, then want to Charge me for a fees that we haven’t agree on!
I have better crap to do then making this story up to bash your shop PLEASE!
If you are willing to reimburse me my $ 200, I will bring the receipt to your shop. Beside that, why waste my time for no gain, and more headache. Fact is, if you don’t know how to do some job, say it! don’t use customers car to learn on the job n F shit up. This will only hurt your business! JUST SAYING

These guys are outstanding. Really up front about the costs. They also saved me about $ 300. They were spot on about when I should expect my car back. They took some other scratches out of the side panels just for the heck of it. My wife’s car looks brand new! Will ONLY work with these guys and no one else!

I was in the area got an estimate Ricardo was honest and helped me with any questions I had and they even have a free loaner to use if u leave your car there for repairs

Fantastic work, and fantastic service. Thanks Ricardo.

Absolutely love these guys– I seem to have something to be fixed at least once a year and it’s worth the trip from Downtown to Mira Mesa to use BMC. Just had my Honda returned to me after I ran into a pole and dented my door and a bit more. I also had a few interior issues (broken visor and gear shift).
After being extremely patient with me scheduling and canceling 2x– they had my car in and out in 5 days. I had a little bump in the road with my insurance and Ricardo went out of his way to make sure I received my car no matter what. When I got there I noticed they even cleaned up the interior and buffed out a few scratches.
I’m a small business owner and know that the service I receive is above and beyond. I wouldn’t hesitate referring them to anyone.

Very friendly and helpful. They quoted me a price almost half of what the other shops I went to. Since I was paying out of pocket they worked with me and lowered the labor cost.

Amazing work at a fair price. Detail oriented customer service and knowledgeable staff!

Went into this shop for a quote. The guy told me, I’ll give you a quote, then cut it down some for you. Not sure why he said he would cut it down for me, either because of my situation or because this was not going thru insurance. His quote $ 675… I had already gotten 2 other quotes, both closer to $ 500…if you’re in this neighborhood and need body work done, I would suggest you go to Miramar Auto Body instead, way more reasonably priced

If I could give 10 stars, I would. Ricardo is such a blessing! I brought my car here for an estimate. Since I would be paying out of pocket, I was hoping for a cheap deal. & yes! Not just cheap but the perfect deal! I also brought the other party’s car since I’d be paying for the repair. The other party had an estimate from another company which was totally absurd! Same price as mine when he only had minimal damage compared to mine. Anyway, I got the BEST result for the two cars! They even vacuumed my car! Hahaha. Thanks btw. Lol.
Good job guys! Keep up the honest & best service!

Called 15min before showing up and spoke to Steve about attaching a spoiler onto my new Optima. He installed it professionally within minutes and made it look so easy. Excellent customer service, couldn’t be happier, will definitely be doing business in the near future and recommending this place to anyone looking for a reliable auto body shop.

Top notch all the way! 5 Stars all the way.
Excellent craftsmanship, service and customer experience.
Ricardo Cortez was the perfect person to work with, he made my experience at the shop fast and easy. My car now looks like a brand new car. HIGHLY RECOMMENDED.

Great shop and great prices. It’s hard to find a shop where the associates know what they are talking about without wanting to rip you off. Ricardo Cortez was the perfect person to work with, he made my experience at the shop fast and easy. My car looks like a brand new car. HIGHLY RECOMMENDED.

Great place to get even ugly dents and scratches out of your vehicle. Great price, awesome staff. Thanks guys for fixing up my deployed boyfriend’s black dodge ram! Hes going to LOVEEEE it. cuz i know i did! It went from looking like a piece of junk, to sexy! And yes, i did call it sexy.
It had flaws at first when they gave me the call and i even went to check it out, yes it did have flaws and they wanted to re-​do the entire thing, which i agreed to. And they did it for no cost. Because thats what theyre about, producing quality and making customers happy. He even told me, ‘hey i dont wanna give you this. The paint had a reaction (or something like that) and i jst dnt wanna give u that kind of work’. So they fixed it back up, no problem, and a few days later it came out amazing. Im so excited to show him when he gets back from deployment!