Big Block Realty

I would never, never do business with them. I’m selling a house via one of their realtors (he is the buyer’s realtor). He’s under-​handed, and he wrote a crazy AVID report (the visual inspection report), where he discussed my child, the fact that I was cooking (when he showed up with his client with ZERO notice, and I told him you can only come in if you’re ok that I’m cooking dinner), said our brand new floor was stained, our paint is faded (our walls were freshly painted AND white… how does white fade?)… He verbally complimented some of the changes we made, then put that they were basically horrible in the visual report. The bottom line is, it was a 100% inaccurate report, which makes me question how they do business as a whole.
Furthermore, the same realtor asked for all of our appliances for his client (to which we agreed), then asked for
to be done. I don’t mind painting over nail holes. And, I agree the big things should be done. But don’t ask for everything plus the kitchen sink. Sure, we could say no, but we are buying another house and were under the wire. I wish now I would have said no, because I don’t want this guy to get the commission, and it’s only gotten worse dealing with him.
He shows up to our house unannounced, which is weird and kinda creeps me out.
He told us when we first met him that he works for our real estate agent so we would let him in the door, because he did not have an appointment. We found out later he does NOT work for our real estate agent. He works for Big Block. Does Big Block do background checks? I really don’t think they do.

Cold Call from Richard Dunham of Big Block. Will never use on principle. I am on do not call list. None of his business who I know interested in buying /​selling property.

Kristine Clark-​Jolly. She was wonderful! From our very first meeting, she was professional, friendly and I knew that she was the best agent for the job after speaking to a few. She gave me a few tips to help me upgrade my condo without spending a ton of money and they helped. Most importantly, she got me MUCH more money than the other agents and/​or the comps by the upgrades I made and by letting the buyers know what upgrades I had made in the past few years to increase the value of my property. She was in constant touch to let me know what was going on and was a take-​charge business woman who got things done and got them done right the first time! I am highly impressed with her and know you will be too!
Susan G.

We had the same exact issue as Jo s. (Different client) but there has been no resolution. Horrible experience with big block. dishonest and unprofessional buyer/​seller beware.

I worked for another broker and thought live is good! Then after about 2 years I really took a look at my business and thought who am I really working for? It surly wasn’t for me. I talked to several Big Block agents because I really couldn’t believe you truly received 100% commission or had any support. Boy was I wrong. Moving to Big Block was the best decision I ever made. I love the freedom to run my business for me, the training and all the support you could ask for. Big Block Realty is the best by far!

This update is a bit overdue…
After I posted my initial review — one of the partners, Sandro Natale, reached out to me almost immediately. Unlike the other partner we had attempted to work with, he cared about the brand of the organization and worked with us to help fix the problems. He was responsive, kept me up to date on progress and clearly understood that customer satisfaction matters and if there is a difference of opinion on how to work on a sale, there is no point in forcing a client to cooperate and its bad for business to hold them to the contract.
I would recommend going to Sandro if you have any problems and need a thoughtful, customer focused approach to help resolve them. Its a shame it ever got to that point and having to retain an attorney to help us was expensive and unproductive — but once Sandro got involved, things moved quickly to a resolution. Go to him if you want professionalism — he cares about the reputation and brand of his firm.

Big Block was a perfect landing spot for me when I came to San Diego (from SF) with a Brokers License. I really can’t say enough about the level of support/​relevant market insight that they provided. Beyond that, I enjoyed 100% comm. (I had an ⁸⁰⁄₂₀ at Coldwell in SF) and being able to keep liability off my back even with a brokers license. Thanks BBR team (especially Gayle, Bradford and Jen!) I really enjoyed my time here and would recommend anyone who joins BBR to take Sam’s class.

I recently purchased a new townhome in Pacific Beach with Big Block Realty. As a first time home buyer we were very thankful to work with such experienced & knowledgeable agents to navigate this very competitive seller’s market. Our agent had 400 agents to utilize their strengths and network with finding us our first home. Big Block Realty is made up of like-​minded professionals and on the ball at all times. I think it’s important when trying to offer in a hot market to have a broker who is responsive and would always respond to our inquiries quickly and write up an offer asap even if it’s at 8pm at night. Big Block has been doing this for a long time and you can tell. When we went out viewing properties I wasn’t sure if I wanted a new build or an older craftsman. When we went into the properties he listened to our feedback about the house to consider for future listings that we might like. After going in the third older craftsman he could tell by the frown on my face that we should stick to new builds with modern floorplans and boy was he right! When we found the place we wanted his experience led us to the right offer and we got the house! I don’t think we would have gotten the deal we got without his guidance. I also appreciate his low pressure approach. I’ve wandered into open houses before and dealt with greasy car salesman vibe, this is definitely not Big Block.

We worked with Robin Fournier and she is simply the best agent… probably in the world. Sound exaggerated? She found our home, saved is close to 20k between our offer and her negotiating skills and set us up with multiple estimates on repairs. We’ve purchased three homes before this one and have never met such an amazing agent. GO ROBIN!

I have known Melissa Day for many years. I have referred many clients to her. She is smart, attentive, caring, careful, and goes the extra mile. She understands what it means to be a fiduciary and takes special care to meet the interests of her clients. And her smile lights the room!
Janet Sobel

My wife and I had the pleasure of working Sandro Natale on 3 separate occasions, and we could not be happier with the outcome. They assisted us with our first home purchase in 2011, then the sale of that home in 2014 and finally the purchase of most recent home. Sandro and his team stopped at nothing to ensure we got the best deal at all levels, he was understanding and more than willing to go above and beyond ensuring all of our expectations were met or exceeded. In the most recent purchase the listing agent and seller were rather difficult, however Sandro made sure we were not lead astray — he was successful in securing us the best price (he was able to help us negotiate $ 50,000 off the asking price!), a majority of request for repairs, and made a very ‘rough’ transaction smooth and effortless on our end. If you are in the market to buy or sell a home pick up the phone and contact Sandro and Big Block Realty, you will not be disappointed. They for sure have clients for life with me and my wife!

Christopher Hutchinson was a pleasure to work with. He was always on top of all the paperwork and communication and ensured we had a seamless transaction. I would definitely enjoy working with Chris & Big Block Realty again in the future.