Best Western Americana Inn

We stayed in this hotel for three nights and had a wonderful stay. Rooms were clean and when we returned from outings room was put back in order. Wifi worked perfectly and staff was pleasant.

July 31 — only blabla… No refund, nothing. We paid $ 92.11 to much via Credit Card. Result= NO Refund. We paid $ 250 deposit in the Hospital = No refund. We received today the Hospital Invoice: $ 2,279.88 /​thank you Best Western for this great customer service and you spider in the Hotel bed. Next step is Attorney

Needed a hotel nearby to the farms to do some strawberry picking. My boyfriend got the room with the Priceline deal. The room was decent and clean. You obviously get what you get so don’t expect extra amenities such as shampoo bottles, body wash, and all these fancy things. They do have a waxie dispenser for the shampoo and body wash which I thought it was pretty eco-​friendly but looks a like a public bathroom. The room had a small wet bar and a decent sized bathroom. Only concern was our toilet that didn’t flush very well it took 4 flushes. The a/​c was older but cooled very well in my opinion, but my bf begs to differ.

My girlfriend and I had a reservation to stay here for two nights last month. We were impressed by the hotel’s very strong 4.1 rating on
and were looking forward to our stay. However, we did not end up staying at the hotel.
When we checked in, we went to our room and found that it smelled strongly of cleaning chemicals, to the point where we didn’t feel comfortable staying there. We complained to the front desk and the staff were very accommodating, offering us a total of four other rooms, three of which had the same chemical smell. The final room they told us was washed only with water, and it did not smell like chemicals — just mold and a hint of BO and cigarette smoke.
We asked the hotel to cancel our reservation, and they graciously made an exception to the cancellation policy for us. Top marks for service, rooms were clean, seemed like a decent enough hotel except for the smell (and one of the rooms did not have any towels).
We don’t consider ourselves sensitive to smells and have stayed at a large number of other hotels without incident. I’m at a loss to explain why no one else seems to be reporting this problem.

Booked last minute because of a loss in the family. All other nicer hotels were booked thanks to the AirShow that weekend. They had ants all over the restroom. The ac didn’t blow cold like it should, very annoying with a heat wave. Cleaning ladies weren’t the friendliest, not that I expected them to kiss my toes for no reason. GF forgot glasses and have called multiple times and was told I’d receive a call back to give me further information about it. I’m still waiting. They look nice. The beds looked and felt clean. The breakfast was actually good.
This is probably the best hotel for the price. Its not too ghetto. Its not too run down.

Stayed here in Feb 2014 2^nd week. Its located near to Mexico border & premium outlets. Room was clean, nice & comfortable. Breakfast is quite good with plenty options. Liked the freshly made waffles. Value for money definitely recommended

This hotel was just okay… They don’t offer complementary shampoo or conditioner. Only have a 3 In 1 foam soap located in the shower. Checkout was at 12pm and the house keeping lady came banging on the door at 10am to see if we were staying another day or leaving… which I found very rude. Service desk should inform them before they come waking everyone up.

This particular hotel was one of the last options available for Memorial Day weekend and because of the price and the fact that we were able to get a room with 2 queen beds is why we chose to stay here.
I was weary of the location at first being that it’s so close to the border, but we ended up not having anything to worry about as the location was actually really nice. There was a Coco’s bakery and Carls Jr in the same parking lot, which was nice.
The room was clean and the beds were comfortable. We even got 4 pillows on each bed, which is actually a rarity and we liked it very much since we didn’t have to go to the front desk to get more. The room had a decent sized flat screen mounted on the wall and many channels to pick from. The kids were happy that nick was one of them.
The room had a microwave and mini fridge also, which definitely came in handy being that we were traveling with our little ones.
Oh and the breakfast was decent. They had breakfast pastries, fruit, hard boiled eggs, waffles, yogurt, cereal, coffee and juice. The line was long but what can you expect, it was Memorial Day weekend.
Would definitely stay here again if we were in a bind.
And FYI, we saw a spider as we were checking out but didn’t notice while we were there.

Nice and clean. Bomb waffles for breakfast, as well as other food. (b fest from 6:30 to 9:30 am) has a pool and jacuzzi. Supa fresh :)

The staff was very friendly. The room as well as the grounds were very clean. They have a nice small pool and hot tub. There is a Cocos restaurant next door as well as a Carl’s Jr and a Mac Donald’s. AM PM gas and mini mart next door with very cold beer! Easy access to hwy as well as bus stop right in front. I would stay here again.

I know this may sound crazy, but strange happenings occurred late that night, that led me to believe that our room was haunted. The man at the front desk, Ricardo, also confirmed that his female coworkers «had joked around about hearing strange noises.» He did nothing to help me cancel my reservation, despite numerous people inquiring for a room that night in the few minutes that I was there discussing my situation. It was a Friday night, about 1AM, and apparently many hotels near the area, including this one, were completely booked. Very disappointed at his lacking customer service.
Other than that, the room was clean and updated. Pretty good for a two-​star older hotel. Free parking and internet was a plus. But I was outta there pretty quick and would never recommend this hotel to anyone else.

This was the hotel of choice when we visited the San Diego Comic Con this past week. Okay so realistically it was probably more like the 351^th choice when it came to preferred hotels but because of some extra last minute decision making on actually attending the convention, it ended up being the right mix of relative affordability and availability.
The room ended up costing ~$ 200 or so a night which was obviously priced for the convention weekend, and clearly it wouldn’t be worth that price any other weekend. Our room was small and quaint and mostly clean. There was some staining in the bathroom which I personally have come to expect in any 2-​star or below hotel experience. I also had to kill a spider on the 2^nd night which is not something I enjoy doing in general, let alone on vacation. There was no plastic bag for the ice bucket and the inside of it didn’t look very clean to me. I went to ask the front desk for a bag and they told me they didn’t use them as a green initiative but that it’s «super clean». Now I’m just being nitpicky. Good variety of TV channels which is always appreciated for a couch potato like me who still finds himself surfing channels even on vacation. The bottle opener accessory bolted to the wall might have been the best thing I’ve ever seen in any hotel period.
Maid service did well every day, and the front desk was fine on check in and check out.
All in all, probably a good value joint on any other weekend and a relatively good value for Comic Con weekend, but I’d only be back if I was in a bind again.

Went down to San Diego this past weekend for Identity Festival at the Cricket Amphitheater on Friday. My friends and I needed a place to stay for the night and we weren’t looking for anything fancy — just a hotel that was close to the venue, clean and affordable. My friend Nicole N. was able to find this place for a pretty good price.
The Best Western Americana Inn is really close to both the 805 and 5 freeways. It was really actually easy to find with it’s big sign. It’s really close to a bunch of restaurants/​food chains that stay open pretty late so that’s a plus. Actually, there’s a McDonalds and Carl’s Jr. right next to it. With 120 rooms, there’s still plenty of FREE parking. Free parking’s always a win in my book. We were able to get early check in at 12 so that was good too, since normal check-​in is at 3pm. The lady at the front desk was really nice. Our room was in the front of the hotel, so we faced the street and the small mini heated pool and spa they had. I don’t know what kind of room Nicole N. booked, but it had two pretty big beds, a tv, a bath/​shower, mini fridge, sink, a/​c and a few other amenities. On another related note, this place is also a pet-​friendly place too! Just gotta pay the extra fees, which were a reasonable price. Definitely good for the price we were paying. No complaints for the service — we were promptly given whatever we needed in a timely matter and the lady at the check-​in desk was nice as well. For the price, a complimentary breakfast was also included — between the hours of 6am and 11am I believe. My friends and I didn’t get to cash in on that since we were too busy sleeping or getting ready to leave Saturday morning. Check out was at 12 so yea.
The location for this place is pretty ideal — like about 10 minutes from the Cricket Amphitheater, 5 minutes away from the Mexican border and about 20 minutes from downtown San Diego. Seriously, when we were trying to look up food on my handy dandy Unilocal app, it kept showing us restaurants in Mexico because we were literally about 2 miles from it. If you’re looking for a place to stay at an affordable price, that offers pretty much the basics with clean rooms/​towels and good service, then check this place out.