A-A All Services

A-​A All Services were sent to my home by my home warranty company to fix my refrigerator that was leaking water. The guy came to house fixed problem and even clean fan that had collected a lot of dust over the years.

Save yourself the frustrations and problems Immediately ask your insurance company to dispatch another company. Do not allow them in your home. The tech that was sent to my house was rude, aggressive, lazy, unprofessional, and the list could go on. They seriously come out looking for the quick $ 75 service fee. Tech had no intentions of fixing anything since he didn’t bring any tools with him. I provided him with a step ladder, power drill, and flashlight. The tech got very aggressive raising his voice and even stepping closer towards me as if he were going to hit or lunge at me! At this time I requested he immediately leave the property before I called the police. When he left he took the screws holding the stackable washer and dryer together, leaving this a safety hazard for my children. I would NEVER deal with this company through an insurance company or directly. Be forewarned, if you decide to let these people in, be prepared to be aggravated!
Looking at their Unilocal track record, it’s pathetic that they can’t even get ONE good review.

One of the worst companies around. The tech is rude and English is a third language. Tech was through first American home warranty. I will definitely call them and ban this company from ever coming out to service anything.

5 stars! Lol NOT. Probably the most awful service in the history of services. Rude, demeaning, unprofessional, illiterate, the list could literally go on. DO NOT USE THEM. If you home warranty tries send them out, do yourself a favor and deny their service!

This company is horrible. If I could give this company zero stars, I would. They were sent out by First American Home Warranty to look at my fridge because the ice maker wasn’t working. The service man by the name of Vlad arrived talking on his cell phone. I let him in and he proceeded to my kitchen where my fridge was still talking on his phone. He opened the fridge and looked at the ice maker and was playing with ice maker while STILL talking on his phone. Finally I interrupted him because I wanted him to hear the odd sound that my fridge was making. When I asked him if he could he hear that sound he seemed annoyed that I was interrupting him. After finally getting off the phone all he said was my compressor needed to be cleaned. When I tried to get some more information as to how that was to be done, he said «Thats not my job.» Then I asked him to show me where the compressor was, he told me it was in the back. So I then pulled my fridge out and he said that a panel needed to be unscrewed. I was determined to see the compressor so I could possibly clean the thing myself so I started to unscrew it. After I took the panel off, he said it didn’t look that dirty. So thats when I questioned his first analysis, saying that my issue was my compressor. I told him that he was contradicting himself At that point he started it pick up his things as if he were leaving. I asked if he was going to leave and he said yes. Puzzled, I then asked for a service receipt and he refused to give me one. He said that I was rude and left. Me rude??? You were the one that came into my house on your phone What service person does that? Anyway I called the company immediately to tell them what was going on and they let me know that their manager Dimitri would be calling me. Days passed I heard nothing. I’m going to calling the warranty company to find me another service company who can actually fix my fridge.

Terrible service. When I asked for a solution to fixing my appliance, the girl said that maybe I shod use another company. I definitely will in the future. They are extremely slow, rude to customers, and the service tech smelled (and looked) like he sleeps in a dumpster. Never use this company. Trust me.

Our air conditioning went kaput during a recent heat wave. This company was sent by the warranty company. They came the next day around 5pm and said a part was needed to fix it. A week later they came back to do the repair but came at 6pm. I was told it was too late and that they couldn’t do the work that late. The rep admitted he is an overworked sub contractor that works at scripps during the day. He was overbooked.
I called his manager and explained how miserable we were without a/​c and was told they were very busy and we had to wait. The overworked rep came back the next Saturday.
Long story short we had to wait about 12 days for the repair.
I don’t agree with this firm’s practice of double booking at the disadvantage of the paying consumer.

This company was sent to me by First American Home Buyers Protection Corporation. The tech was very hard to understand. His invoice stated furnace limit control. wrong relay furnace control, but First American said that the furnace limit control was missing. I had a reputable company come out and verify that the there is a bad fan limit switch, not a missing fan limit switch. First American has denied my warranty request as of Oct 25 2012 because they don’t cover missing parts. A-​AAll charged me $ 55 and I paid $ 365 for the insurance. So I am out over $ 400 at this time. First American claims they monitor their contractors, from reading the previous posts on Unilocal It appears something must be wrong with their review process. Angie’s lists had 2 review at this time, both negative concerning this company. My experience so far with A-​AAll Services in conjunction with Home Buyers Protection is that I have not had a working furnace for several days, at least an hour on the phone with Home Buyers Protection and no warranty coverage either because of a miscommunication between Home Buyers and A-​AII or It is extremely difficult to get Home Buyers to honor their insurance coverage.

Use our warranty from First American Home Buyer Protection to repair our washer. The repair person showed up and refused to perform the repair («It will take too long, I don’t have the time» — WTF?!). Not only that, First American then sent me a bill for $ 60 due for their «services» ! I’ll be bringing this up with First American (I have a video of it), so lets see. This is completely off the deep end.

Don’t call them if your not forced to. They no showed my Saturday appointment time of 10 Am to 2 PM without letting me know! What a waste of a beautiful Saturday! They can take a long walk off a short dock before I would waste my time with them in the future.

Do not deal with this company! They cannot seem to repair my dishwasher after 6 months. I took out a Home Warranty with First American Home Buyers Protection Corporation (they will be getting a review from me too) last year and this is the company they send out for all repairs. It took them several trips out to repair our furnace last year too. Actually, come to think of it, they had to send out another company to fix it because they were so incompetent.

Looks like I’m not the only one who thinks this company should go out of business. American Home Shield contacted them when I submitted a ticket for my broken oven. The guy came out, and he was inept. He had no idea how to repair the oven. After he left, I again contacted AHS to get a different repair company to come out, but they said that they need to give A-​A All three chances to fix it. Well, three chances later and A-​A All still doesn’t have a clue what to do! Also, on the second visit, we scheduled the repair for Thursday afternoon, I took time off work to stay home, but then Thursday at 1:00 I got a call that he wouldn’t be over until Friday morning. 8:00 Friday morning I got a call that he wouldn’t be here until the afternoon. Clearly, this company doesn’t care that they are incompetent because AHS seems to use them regardless so they have no motivation to do a descent job. If you have any choice, don’t use A-​A All.

Terrible. He was here 15 minutes, did not turn the furnace on to check it out, said it would be covered under warranty, and then asked me to pay him $ 60. I’ve been disputing with the home warranty company since. I hired an independent company today who determined it was a short in the thermous and now it’s fixed.

As so many before me, I have recently come to experience the abysmal quality of service from A-​A All Services, thanks to my (also 1 star’d) home insurance company, First American Home Warranty.
They seemed nice enough when they first came out, though my wife couldn’t understand a word they said due to their extremely thick Russian accents. It didn’t bother me at all though, as I’m used to dealing with people from all over the world. We had two problems that we claimed: our dryer was spinning but not heating; and our dish washer was puking water all over the place while in use.
The first problem was the dish washer, where he was actually nice and showed me what the problem was, but thought I was nuts when I asked him if he could take care of it (not covered, a pattern soon to be repeated). It was fine though, I went to home depot, bought the appropriate parts, and fixed it myself. One down!
The SECOND problem was the dryer, whoo-​boy. He diagnosed the problem, without a moments hesitation, as being due to lint buildup. I’ll be the first to admit that it WAS pretty bad (we JUST bought this house, and it’s ~20 years old). He then proceeded to check its relays, and even stated to me that one of them was bad, which he did NOT include on his report to the insurance company!!! He even wrote it on his NOTEPAD which he showed me! Of course First American wouldn’t believe me, as I am not a licensed technician, and they refused to call him back to discuss it, and also refused to send out another company to double check it. Well after I cleaned out the dryer top to bottom from lint, I got another appointment (WEEKS later)…where the entire script played out again, almost to a T. Same guy shows up, praises my cleaning job, proceeds to «inspect» the dryer, spends about 5 minutes banging around, states that someone else did an inadequate repair on the dryer previously, refuses to continue with any repair, and leaves. The claim has since been denied, and we’re stuck paying for the repair out of pocket anyway.
I cannot emphasize enough how bad a company this is. They make their money by fast and furiously collecting deposits from Home Insurance Policy stooges (like me, at $ 60 a visit): coming into their home, indiscriminately diagnosing problems, collecting their money, and laughing all the way to the bank. They could not care less about fixing your problems while under policy (though they WILL be more than happy to recommend themselves to fix everything if you pay them).
AVOID, AVOID, AVOID.

THIEVES! CROOKS! My home warranty sent these crooks out to look at our Central AC unit. The guy called and said the outside lines shorted and it would not be covered by the warranty and that they normally charge $ 450 to fix the problem, but if I agree to it now it would only be $ 400. Having an electrical engineering degree, I was skeptical of how 14ft of new low voltage wire would cause $ 400. He then said it wasn’t that by the low-​voltage transformer shorted out from it. I then ask why not change the inline-​fuse ($ 5) for it, and the fact the part is about $ 35 from online. After a heated discussion, we agree not to talk to each other. I then went to look at the transformer, to look at the fuse and saw that wires had been freshly cut (clippings on the ground, fresh shiny copper exposed on a unit that is 14 years old). I’ve own the house for a year and know I didn’t do any wire cutting or anyone else. On top of that my Heater on the unit was working this morning before they arrived, but it no longer works after their visit (controlled by the same low-​voltage transformer). Don’t allow these people into your house!

Absolutely the worst ever.
If ZERO stars was an option, I would give them that.

The worst service repair possible. Eugene, who was declared the guru of dishwashers, was sent to my house to repair my dishwasher. The first time he came he opened it up, did «something», and said we were good. Of course we weren’t. I called again and Stacy, the only helpful one at all, said «he thinks you need a part but will come look today.» If I needed a part why didn’t he say that originally.
Regardless, he returned a third time and replaced the control panel. But that didn’t work. We waited 2 weeks for another appointment, when Eugene didn’t show I called the office and after an angry confrontation I was told to use a different company. I tried but our warranty company got me an appointment for the following day so I took it.
I guess I’m a glutton for punishment because when Eugene showed up he still didn’t get what was wrong and refused to talk to me, although it was my house and my dishwasher, and instead insisted on talking with my uncle. I called and complained, was promised a return call which I never received.
Finally, after a week of no contact I called A-​A All Services again and Stacy said I needed to call my warranty company.
Although they were unable to fix dishwasher my problem wasn’t with their inability to repair it rather it was their utter lack of customer service. Disrespectful, rude technicians and a lack of follow up and customer service makes this company the worst possible repair service. I deeply hope my warranty company will rethink sending them out to anyone else.

Like others, this company was sent to my house to investigate the problem with my A/​C unit. Although the repair person was courteous and polite, when we got the call regarding the estimate a few days later, my husband said that the repair would cost us almost $ 1000 out of pocket because we needed a new A/​C unit and everything needed to be modified to accommodate a new unit! Thankfully, we called our real estate agent who got the home warranty company to get a second opinion. We still have to pay more than the warranty, but it’s a much cheaper price. I definitely do NOT recommend this company to others.

This company does low-​end repair work for home warranty companies. Workers are mostly Russian who speak little to no English.
Home warranties typically are one year contracts that come with the sale of a new home. If anything big goes wrong with the house (appliance, big-​ticket items), they are supposed to fix it. Well, what they actually do is come out to investigate a complaint, take their $ 75 fee, and say that nothing is wrong with whatever item you complained about. Do yourself a favor – if you buy a new house, take cash at closing in lieu of the ripoff home insurance plan. Pay your deductible and use your homeowner’s insurance for big ticket items and bite the bullet for the small stuff.

This service company was sent to my home twice in 3 years by my home owner’s warranty company.
The first visit was for a leaking refrigerator. The repair person spent less than 1 minute looking a the fridge and declared the fridge in fine working order. He stood in the puddle from the leak and told me the fridge worked. He demanded his 50 dollar service fee and left. I called the home owner’s warranty company and they sent a second repair company which found the problem (blocked line) and repaired it in just a few minutes.
The second visit was to repair the dishwasher. Same guy — same routine. Here less than 2 minutes and declared the dishwasher in working order. Had a second company come and they fixed the problem.
I’ve followed up with my home owner’s warranty to file a formal complaint so this company is never sent to my home again. Kudos to my home warranty company who promptly sent capable companies to do the repairs when A-​A All Services was a scam.
A-​A All Services is in the business of ripping off people with home owner’s warranties — they are there for less the 5 minutes, grab their 50 bucks and refuse to fix anything.