Ocean Auto Sales

Looked up the vin # — found that there had been several recalls made on this vehicle. Two recalls were still outstanding. I immediately went to the Toyota dealership. The two recalls that were NOT dealt with could have killed me. Toyota will get the parts in a day or so. I should have gone to the dealership in the first place.
Don’t be a fool like me – go to a proper dealership — their prices are fine and at least you’ll know what you’re buying.

Had a really poor experience. They pulled out every sleazy used car sales tactic, in the book. Lot’s of people seem to get personal in their reviews, but I refuse. This is clearly an unethical business. There are plenty of reputable places to purchase a quality used car.
It’s amazing businesses like this still exist. With social media you can’t hide. Buy from a real dealer who values their reputation and has a history of good business.

This is the absolute worst company I’ve ever done business with. Once we agreed on price, and I bought my car, it went downhill from there. They didn’t follow through on any of the promises that they made. The salesman ‘Wally’ wouldn’t even send me the money he owed me for getting the car detailed until I provided good feedback on Unilocal.Do yourself a favor and STAY AWAY from this business!!!

Can’t say anything about buying a used car but Ocean Auto Sales is a pleasure to do business with. Always on time payments.

DONT DO BUSINESS AT SAD OF AN EXCUSE OF A DEALERSHIP! what looks like a great deal, is a Wally (owner) sleazy deal. Selling cars that shouldn’t even be on road and putting their customers harms way w/​broken down cars. Everything that came out of the sales person and Wally’s mouth was a complete lie, save your money and time DONT DO BUSINESS w/​these scumbags!

Wally is a snake. I am writing this review as someone who wanted to sell a car, and he wouldn’t even give an estimate. He demanded the title and treated me as though I was an idiot. The guys working inside were very nice, but the buyer made me feel incredibly uncomfortable. Pushy, and dishonest within two minutes of talking. I wouldn’t trust him to even sell my car, which is in great condition.

Went into dealership last week, spoke with Wally, nice guy, got my price on a 2012 Cadillac… he didn’t pressure me… went back got the car a few days later after looking around more. Short and simple sale ! No games ! had my own financing in place, so far so good with the car. Got it checked out the next day by my mechanic, everything good as he stated only thing he’s got a lot of cars, took a while to get the car out to drive it…

They posted their 1999 Miata as the 10^th anniversary edition with 6 speed transmission. It was not it… it had 5 speeds and not the 10^th anniversary edition. they don’t even know what they’re selling.

This is the worst excuse for a dealership in the world. I’m certain the good reviews have to have come from employees. This is beyond a sleazy scumbag dealership full of faulty cars. Save yourself the time, money and major headache you’ll get from dealing with this place. Don’t know how it’s even legal for them to sell cars they way they do. Someone needs to close this place down for good and throw the owner in jail

THE WORST. PERIOD.
I agree with the other one star reviews here that experienced a bait & switch. I was trying to help my brother (this was quite awhile ago but the review still has merit) buy a car here. He was new to the experience and had no credit.
They took advantage of him to the fullest knowing this — and here’s the scam they pulled:
After selling him the car, they called the next day and said the bank would not accept the loan as it was written and they needed more money or they were going to come and repossess the car. My brother, scared he would lose his transportation and new to financing went down there and signed the new paperwork, which increased his monthly payment! Unbelievable. I dont doubt this was their plan all the while when they could see he had no experience and was probably desperate.
The epitome of dishonest creeps.
People — you don’t need this place, buy somewhere else, anywhere else. If you are afraid about bad credit or whatever, note that all dealers use the same banks, and NO DEALER offers their own financing. That means while some dealers are more flexible and nicer, ANY good car dealer can finance you with bad credit or no credit. Don’t take a chance on these jokers or dealing with dishonest people.
This review is not at all sour grapes, we’re over it as this was a long time ago, but as you can see by the other reviews their tactics haven’t changed & I’m just trying to save someone the heartache of being ripped off. Stay away!

AVOID THIS PLACE AT ALL COSTS. THIS IS THE EPITOME OF SLEAZY USED CAR DEALERSHIPS.
I called this morning to verify that they had a car for sale that I saw on
. A guy name Bob answered and said that the car was there, so I made the trip down to San Clemente to take a look. I got to the lot and Bob (the same guy who told me the car was there over the phone) informs me that it had been sold a couple of days earlier. He claimed that it was an honest mistake as he was off for a few days and that it was sold while he was gone. I accepted it as an honest mistake and went to leave, but Bob was not about to give up that easily. Bob proceeds to try and sell me on a different car. The car was clean and he was confident that he could get «the boss» to lower the price since I was paying cash.
Well, the boss didn’t lower the price but instead offered me a sweet sounding finance deal. I hate financing and didn’t want to take the deal. When they brought out that dreaded car salesman paper with the four squares I knew that it was time to leave. Bob literally followed me about 150 yards to my car trying to get me to change my mind. Used Car Salesman to the fullest.
I have been searching for the right car for a while now and I am tired of looking. So after viewing two other unimpressive cars, Bob’s finance deal didn’t sound too bad. It didn’t hurt that Bob called me to tell me that the boss was open to working a new and even better deal. I called them back and discussed and new deal with Wally, «the boss». I really didn’t want to finance, but the car was clean and in great condition, plus with the cash I had I could pay it off in a couple of months. Wally said that as long as I had the cash it was a done deal.
I went back. This time with my wife and kids thinking I’d be driving the car home. I gave them the cash, filled out some paperwork, and everything seemed to be done. Bob asked for my proof of insurance and I went to the car to get it. When I came back, Bob had new paperwork showing a different price and payments much higher than we discussed. When I asked him what that new paper was he said, «Just some numbers. Have a seat.» I stayed standing but glanced over the paperwork. They were trying to get me to put more money down and to pay a payment $ 188 higher than what we agreed upon! Well, I demanded my cash back and Wally came to try and save the deal.
Wally tried to explain the new numbers but I was done. The whole bait and switch thing had made me sick and I was ready to go. I demanded my cash again and Wally pulls it from his pocket!!! He was hesitant to give it to me, and kept trying to plead his case and discuss these new numbers while holding on to MY money.
I was livid! This guy had my hard earned cash in his possession and was refusing to give it to me. It was infuriating and my mood changed quickly. I guess that Wally could tell that I wasn’t playing around because he soon started counting out my cash. He kept trying to explain to me that he needed to charge more because they weren’t making anything on the deal. This too was a lie because the car was already priced well over blue book. Not to mention, they had shown me what they’d paid for the car earlier when I was trying to work a cash deal. For the record, my down payment was more than they’d paid for the car. I guess that Wally forgot that detail.
Anyway, I’d had enough. I walked away and guess what? BOTH Wally and Bob followed me and my family to our car. Wally was yelling something about how he was willing to go back to the original deal (then why did you try and screw me?), and Bob was just trying to get his commission to come back on the lot. Bob walked all the way up to my wife’s window and knocked on it to try and further plead his case.
This was a car buying nightmare!!! Run, don’t walk away from Ocean Auto Sales.

DO NOT EVEN STEP FOOT ON THIS LOT!!! We purchased a Prius for my daughter’s graduation, and within 1 month, the car stalled on the freeway. We took it to the Toyota dealer to find out it needs a whole new transmission. What is WORSE. we ran a CarFax on it and found out it had been in 2 undisclosed accidents and had parts from other salvaged vehicles on it as a repair.

This business isn’t even worthy of a quarter star. Wally, lies in court because he thinks he is an honorable businessman. He sold me a lemon in ⁵⁄₂₀₁₂. It’s his word agains your if not in writing. Overestimates licensing fees and his dtr went to get car registered 6 wks later but $ 120 additional charge was his fee. For what, timeliness? Brakes went out in 18 hrs… less than 40 miles use. He had my trade-​in. It cost me an additional $ 3000. He says there is no penalty for prepaying and will knock off all future interest owed if payed early. He was going to take off $ 100 on a balance of $ 9,000. Paid $ 2000 for six payments of $ 314.92. In his «business sense and logic» $ 2000 was one payment and I missed two payments so he gave notice the car will be repossessed. I have to pay $ 629.84 tomorrow, plus his fees for inconvenience or my car will be repossessed… probably on Christmas Eve day. He and his staff are not honorable, are unprofessional, threaten to call the police if you argue with them and he’ll physically push you out of the way if you stand in his way and argue. It’s his and his staff’s word against you. I could say more, but why? He’s an honorable businessman. If someone had something good to say, don’t you think it would be more than «Great car, great price, easy to do business with»?

If I could give less than one star I would. These folks are THE WORST. I bought a car that required several hundred dollars worth of work within the first few days of owning it and Wally’s attitude was «tough shit, it’s a done deal.» Now, many months later I am having to deal with the LA parking violations bureau because Ocean Auto failed to file the paperwork on my trade-​in and whoever ended up with the car has been racking up parking tickets in my name. Please save yourself a lot of time, money, and general unpleasantness and take your business elsewhere, ANYWHERE.

DEAR GOD DO NOT COME HERE! WORST SERVICE I have ever experienced. First the car was priced $ 3,000 over Kelly Blue Book. They are very disorganized, they said that the car was inspected and all ready to go. After a week they said that they needed the card back really quickly. They would not tell me why and answer any of my questions, later to find out that they hadn’t smogged it or done an inspections. The car failed smogged and they said «they would fix it». I dropped off the car with a full tank of gas and it was there for over a week being «fixed». When I got it back there was NO gas in it at all, and they took it to «one of their guys to get it smogged». Also it had been hit by another car at their shop. So at this point who even knows if they fixed the smog problem… I am doing more research… They also wouldn’t tell me what had to be fixed for the smog. When I complained about everything that had happened they argued saying they would take the car back because they have other people interested in it. I am so frustrated and upset, and they have been nothing but rude to me and my husband. The sales people argue in front of their customers and will yell at you. There are so many other awesome dealers… don’t go here

If it were possible to do negative stars i would give ocean auto sales –50. I pray that you come to this site before purchasing a automobile. Not only is their staff misleading and unprofessional; they are hostile and argumentative. My sales person Wally who actually is the owner tried to tell me the hole on the bumper of the truck I wanted was a tow package. I thought ok maybe he just doesn’t know much. Nope not the case it was to get the value higher on KBB. I asked if there was anything that had happened to the truck or anything wrong with it he said he wouldn’t sell me the truck if it had something wrong. Before I got it off the lot the check engine light came on and it had stalled. The owner Wallace Hart told me that he had to talk to his boss before he could do anything with the contract I had signed and then yelled at me that they don’t cancel contracts!!! They never have and never will… ever!!! He then threatened to ruin my credit if i didn’t take the truck. Don’t ever do business here pleaaassseeee!