Zara

This store is pleasant expect the customer service sucks. The people here aren’t too friendly and out to help anyone.

Love this store and the brand! My 6 daughter and I are Zara lovers. Our wardrobes wouldn’t be complete without them! As a personal fashion stylist and personal shopper, I visit this store frequently for my clients as well and I have always had great experiences.

Here’s an idea — if you’re supposed to open at 10 a.m., you should probably open at 10 a.m., if not earlier. Also, staring at those waiting outside, yet not having the courtesy to wave or come and say hi is probably not the smartest thing for your business.
Oh, and when a person is ready to check out, one of the four people at the registers should look up and ring them out. Instead, there was one man working the registers, while the manager was busy joking around, and two others were too busy talking.
A quick thank to you to the man at the register, and the woman that kept making sure I was doing alright.

2 star rating is based on the customer service. The location is nice. Set in the La Cantera shopping mall.
We went in around 7:30pm on a Friday evening. The place was not busy at all. I was really just window shopping but a girlfriend of mine was looking for a necklace. We couldn’t find a sole to help. The girl behind the counter looked less than interested in even looking our way.
I enjoy shopping at the Houston Galleria location. I won’t be back to this one.

I’m happy to have a Zara in town to shop at, but every time I’ve been here, the selection for women just seems so limited and really not that much to choose from. It’s men’s section is bigger than I’m used to seeing in a Zara, so that’s great if you’re shopping for men’s clothing. Bring in more merchandise for women!

I can always get a good mechandise with a good price when zara is on sale.

I’ve always had good customer service and found great quality clothes, especially for my daughter although I found some great fitting skirts for myself too.
I only shop there during their quarterly sales, you can sign up on their mailing list to be notified. During their sales (go quickly as it disappears quickly) their kids stuff is beyond reasonable. I got my daughter a well fitted, great quality pea coat for $ 20 that she still wears and fits into 2 years later. I wish they gave more discounts or had coupons. But it’s worth it so I keep an eye out. :-)

I love the clothes here ! Always classy & fashionable. Some items are a bit pricy but I think they are worth it

Where can you find a cute polo for your 3 year old nephew, some snazzy duds for that favorite dude in your life, and a cute cocktail dress for muah, then look no further than Zara at The Shops of La Cantera.
This is the only Zara that I know that has a children’s section. If any one knows one in Texas please let a sista know!
It also has a fairly large men’s section, so fellas head down to Zara for some cool threads.
I didn’t receive bad service like Elsa F. but I didn’t receive 5 star service. I got the «Hi Welcome to Zara» line and that’s about it.
Still this place is great for finding cute children clothes for my little Rugrat of a nephew! It gets an «APPROVED» stamp in my Unilocal book!

2 stars for service and 4 stars for merchandise.
Great fashion-​forward clothes for men and women. I guess their adequate JIT business practices are reflected in their pricing. They remind me of H&M, but smaller.
Don’t shop at any Zara locations expecting great service, but just do it for the clothes. It was a quiet weekday and I was one of two customers in the store. What was scary was that when I first entered the store, no less than four voices greeted me from the cashier’s desk at the same time. They pretty much left me alone after that, which was fine with me. I am a no nonsense shopper, and small talk is like a paper-cut…unnecessary. At least a salesgirl offered to take my selections to the fitting room when I grabbed my third or fourth item. Any other token of service came in showing me which fitting room to use, taking the ones that didn’t work for me, and swiping my credit card. Oh, the cashier was friendly.
Also, half the floor staff were trying on the merchandise… or shall I say shopping while working. Nice job, dontchathink?
I think there was an account manager or merchandiser from L.A. on the premises that day. The reason I knew she was from L.A. was because of gossip I overheard. Oh, and if you ever come across the same acct manager and/​or merchandiser I encountered from this store, then don’t expect her to let you peruse the clothes in the same area where she is working. She will cut you off in a fashionable road rage kinda way. Why cutting customers off in their paths are all the rage these days!
All in all, the merchandise is nice and the service is half-​way professional. I think the sales associates make an effort, but a certain executive member of management needs to put customer service into practice for themselves since the shit comes from the top.