star is for service. haven’t gotten my food yet but been in the double drive thru line for at least ten minutes. other cars have come and gone. just got my food but because of the ineptitude of whoever took the orders, the cars are mixed up through the line and I’m now boxed in by a car in front of me who hasn’t received their food. hopefully the taquitos are good.
Rebeka G.
Tu valoración: 5 San Antonio, TX
GREATPLACE! I would definitely recommend this restaurant to anyone wanting good food at a fair price. The cashier(Bethany) was welcoming and friendly, the establishment was clean and well maintained, and the manager(Justin) went above and beyond to make sure that everything was taken care of to our satisfaction. Food quality and customer service will definitely have my family and I coming back for more!
Joshua M.
Tu valoración: 1 Fairbanks/Northwest Crossing, Houston, TX
CUSTOMERBEWARE! This whataburger is trash! They always forget something every time so check your order before you leave the window(if you’re in drive thru)!! You order large fries and they give you a carton half filled to the top. Unbelievable! The management is no good and the workers are rude. Of course people will say«well if you don’t like it then just go to another whataburger» but NO it’s not supposed to be that way cause the workers are supposed to do their job right to begin with! Maybe if they mess up once or twice yea it’s ok but EVERYTIME!?! Come on! It’s like these people don’t even care about what they do! Check your bags before you leave EVERYTIME!
James W.
Tu valoración: 5 San Antonio, TX
This Whataburger location is imbued with a magic I have never before experienced. As soon as I arrive at the drive through, there is a crackling in the air, a summons of sorts. A sweet, musical voice sings from the heavens to accept my wishes. Today I ordered a Sprite, but they knew that in my heart of hearts I really craved a Dr Pepper. With a wink and a smile, her clairvoyance was proved as she handed me my order complete with my secret desire fulfilled. «Have a great day, Honey,» she soothed as I drove away into the sunset. I didn’t look back. I couldn’t. A single tear shed at the beauty I had left behind.
Cassy G.
Tu valoración: 1 Laredo, TX
If I could I would rate it a zero. Needs better customer service.