Valvoline Instant Oil Change

The guys at the Culebra location are great. The service was fast and efficient, and the kind gentleman who changed my oil even took it upon himself to scrape off the sticky residue left behind from an old inspection sticker. I went with a groupon, but I would choose this place even without the savings. They get you in and out and don’t try to push or add-​on any unnecessary services. These guys are professional, honest, and friendly.

I have been a Valvoline customer since 2008. I have used several locations but this location seems to top them all. The gentlemen are always kind and work quickly to get all the waiting customers out as soon as possible. Cas is one who always offers advice as far the maintenance and upkeep of my vehicle. I will definitely continue using this location!

Just needed a quick inspection done right before they closed (I turned the key on my car in my driveway at 6:20), they happily took care of me, handled the car beautifully, and were very courteous.

I took my car here when I was due for an oil change, just to get the darn oil drain plug loosened because the dealer tightened it down with an impact gun so I’d come back to them for service, ha! (I do my own since my car takes an oil weight that is hard to find in the area, and this particular shop won’t use your own oil unfortunately) They helped me out quickly and they got it loosened without rounding it! Very pleased with their service and competence. Awesome experience.

Excellent service and fast. I’ve been coming to this place for 7 years and they’re great

The service time is great and fast!
I just got an oil change there and those guys were so sweet and so fast! I had pulled up to wal mart to get my oil changed there and the people were so rude and I had to wait in an unattended line to have them be rude to me, so I walked out and came to valvoline and they turned my day around so fast with how nice and efficient these guys are! They informed me on things wrong with my car gave me some Intel on price efficient shops that could help me with my battery. That’s just great customer service!
There was also this one time on my birthday I stopped to get an oil change and they gave me a coupon discount and wished me a happy birthday! Those guys really go above and beyond!!!

This is everything you’ve come to expect from a quickie lube joint. If you’re looking for just the in-​and-​out service, this place will sort you out.
All three bays were occupied when I rolled up which necessitated a 15 minute wait. Once I rolled into bay 1, I was rolling out in about 15 minutes. The waiting area is Spartan — about 8×12 foot square with a bathroom, no TV, no coffee, water, or other libations.
For better or for worse, I do respect that Valvoline had their services board on the wall in the waiting room which clearly displayed prices. Looking at the prices for various oil changes, I would not recommend coming here without some sort of coupon — a standard, conventional oil change is nearly $ 60! I can a full synthetic for less right down the road at Firestone.
Anyway, the staff was friendly, and efficient. I love the printed oil change reminders over the hand written ones. I thought the service was done quickly and, at least as far as I can tell right now, without any issues.

The customer service is excellent and the guys there are very professional, informative and fast! The prices are reasonable and I was in and out in less than 15 min. I never felt like they tried to up sale me like other places I’ve been to just because I’m a female. Bathroom was clean and the waiting room was fresh and clean (major plus). There is also a subway next door if you want to grab a bite. I will def. be back and would recommend this location.

The guys at Valveline did awesome! They were quick and they didn’t hassle me into some other deal. I wanted my oil changed and that’s what they did. No nickel and dime added fees at this place. Simplicity and customer service at its finest.

In and out in a total of 15 minutes, tops. The service was super quick and friendly, and I wasn’t left hanging around all day. Prices were reasonable, and the waiting area was simple and basic but very clean.

Excellent experience at this Culebra location.
1) service team was very courteous and accommodating.
2) very informative about maintenance schedules and best manufacturer recommendations
3) price was reasonable, especially for the quick and professional service.