The owner, Mr. Ron Turney, clearly knows customer service. Helped rectify a situation with one of his staff and was understanding towards his customers.
Jessica K.
Tu valoración: 1 Anaheim, CA
Beware, these guys are CROOKS! When you return an item they will not only charge a 30% restocking fee but do not refund your sales tax; even when the sale has been rescinded. What they did was not only illegal and unethical, but just plain bad business. SHAMEONYOUTURNEYLIGHTING!!! In addition, their inventory is a bit pricey compared to other lighting stores. You are better off going directly up the street to CW Floors and Lighting. They have better prices, better selection, and most importantly better customer service.
David E.
Tu valoración: 1 San Antonio, TX
I am extremely dissatisfied with the customer service I received from Turney. One of the ceiling fans they installed is clearly too high in the room, although we went with the down rod the sales person recommended. They want to charge another trip charge and another installation charge to fix it! On top of this, the salesperson never returned my calls. There are easier people to deal with who want their customers to be happy.
Sonia C.
Tu valoración: 4 San Antonio, TX
Was told about this place by the electrician that help with our outdoor project and I’m so glad he did. I had been on the search for an outdoor ceiling fan and had gone to your typical home improvement stores without any luck. So I made my way to Turney, and Albert(the nice gentleman that helped me) was very informative about outdoor fans. I told him exactly what I was looking for and he took care of the rest. Also I had been looking for a doorbell for the last 5 years and pretty much had given up, but I found them here. The only drawback, is that they have to order the products, and it can take up to 2 weeks for them to get to SA. I got my ceiling fan and am very pleased. Also got the doorbell. When I went to install the doorbell, it didn’t work, so I called Albert and he said no problem, he would order a new one. He called me when the new one came in and I went to exchanged it. No questions asked. Finally after 5 years I have a door bell that’s works. Didn’t really look at their light fixtures, but if I do need one in the future, this is the place where I will go first to look.