Lighting Inc

I have been a few times. We are doing a complete kitchen remodel, so I have a big purchase which includes electrical outlets and lots of lights, from pendants to chandeliers. I find them to be indifferent and rather snobbish every time I have walked in; however if you walk in with your designer a different story. I felt like the third wheel but my designer was fawned over. Funny since I’m getting ready to make a big purchase. I find Fergusons to be the same. As far as big box store don’t exclude them. You will be surprised, they have catalogs and you can pretty much order anything, just show them. They have the Legrand collection, outlet system, at Lowe’s. This same system is at Lights, inc but I bet way more. I have better success with restoration hardware and other online lighting places as well.

This was my second experience with Lighting, Inc. I had an electrician coming in on Friday to install track lighting and recessed lighting for our living room. I had to change this day to next Monday because I ran around looking for the necessary products for this job.
Lighting, Inc. was my first stop last week. Bought half of what I needed because I was quoted what I felt was too high a fee for the canned lighting fixtures which were high end @ $ 132.61 each. I was advised by the salesman to find a better price and they would match it. Why not just give me a GREAT price to begin with right?
After running around and trying to keep my deadline I ended up at Boyd’s getting the same product LL 1004 ICR 5″ for 15.57 each. My LED lights were purchased @ Turney for $ 25.40 each.
I went back to Lighting, Inc. to see if I could get different levels of drop lighting for the track I had purchased and the salesmen began to tell me that he could have beat the prices I got and showed me what they could have sold them to me for…
«Why weren’t they offered to me when I said the price was too high?» «Why did you let me leave your store and run around looking for what I needed and could have purchased for less with you in the first place?»
This is bad business all the way around and I’m sorry but I will be taking my business elsewhere going forward!

My husband and I are in the process of building a new home and of course needed lighting. We were looking for unique lighting not just the usual from the big name home improvement stores. I came across lighting inc online and liked what they have to offer. Unfortunately you cannot order from them online, only make a wish list to take to the store. When we actually went into the store they have to look up all the lights you have picked out in their catalogs because they order everything from many different manufacturers. It was about a 2 hour process I wasn’t expecting. They did however give us the builder’s price which saved us a bit of money. After waiting a month and not hearing anything about our order I finally called and they told me it wasn’t complete yet. I went ahead and picked up the portion of the order that was already at the store. Now, after another month of waiting we still have not heard from them and we are in the final week of completing our home. Turns out, they have lost our order and furthermore the particular lights we are waiting on are no longer available. My builder needs the lights today and so I am put in a position where I have to run around looking for some lights that we hopefully like to be installed tonight. In summary, my experience of this company is that they are lacking in organization and quality service skills. Two stars since they did complete half the order.

My wife and I walked in, walked around, looking at the overpriced fixtures, and quickly walked out. The help here emotes cold-​fish snobbery. Never did one of the three unoccupied pancake-​made-​up sales women give us the time of day. No greeting, no «can I help you,» no eye contact, nothing! Stay far, far away.